COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Novella House

Photo gallery

Featured Image
LED TV
Premium bedding, in-room safe, desk, soundproofing
LED TV
Premium bedding, in-room safe, desk, soundproofing

Novella House

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCathedral of Santa Maria del Fiore10 min walk
    Popular LocationPonte Vecchio11 min walk
    Popular LocationUffizi Gallery13 min walk
    AirportFlorence (FLR-Peretola)23 min drive

Choose dates to view prices

Double Room

5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

5/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed

Apartment

4.2/5 guest room rating
  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Superior Twin Room

4.8/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Apartment

4.4/5 guest room rating
  • 1399 sq ft
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

About this area

Florence

Located in Florence's Santa Maria Novella neighborhood, Novella House is in the city center and near the airport. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Ponte Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Guests appreciate the townhouse's location for the sightseeing.
Popular Location

What's nearby

  • Piazza di Santa Maria Novella - 2 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Cathedral of Santa Maria del Fiore - 10 min walk
  • Ponte Vecchio - 11 min walk
  • Uffizi Gallery - 13 min walk

Getting around

  • Florence (ZMS-Santa Maria Novella Train Station) - 7 min walk
  • Cascine Station - 19 min walk
  • Peretola Airport (FLR) - 21 min drive

Restaurants

  • "Il Latini" Restaurant — 4 min walk
  • Trattoria Marione — 4 min walk
  • Cicalone — 4 min walk
  • Croce al Trebbio — 4 min walk
  • Trattoria Da Giorgio — 4 min walk

About this property

Novella House

Florence townhouse accommodation in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
This smoke-free townhouse accommodation features concierge services, tour/ticket assistance, and free WiFi in public areas. All 9 soundproofed rooms feature free WiFi and espresso makers. Guests can appreciate conveniences like 2 bathrooms and refrigerators, and other amenities include premium bedding and LED TVs.
Novella House offers 9 accommodations with espresso makers and safes. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2016.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian
  • Spanish

More

  • Renovated guestrooms - March 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • 2 bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 7 PM
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:30 PM - 7:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novella House Condo Florence
Novella House Condo
Novella House Florence
Novella House
Novella House Florence
Novella House TownHouse
Novella House TownHouse Florence

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 129 out of 236 reviews
5 - Excellent 55%
Rating 4 - Good. 88 out of 236 reviews
4 - Good 37%
Rating 3 - Okay. 15 out of 236 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 236 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 236 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Situated in an ideal location with only short walk to all tourist attractions.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay place in Florence
My fave place in Florence. I feel like a resident when I'm there. Spacious, clean, lots of character. Great locatiom. Friendly, courteous and helpful staff.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating and friendly!! Apartment was very clean
Stayed 1 night in Nov 2019