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Reviews of Best Western Plus CHC Florence

4 out of 5
Best Western Plus CHC Florence
Via Francesco Baracca, 199/A, Florence, FI

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 508 reviews" "
Rating 8 - Good. 198 out of 508 reviews" "
Rating 6 - Okay. 78 out of 508 reviews" "
Rating 4 - Poor. 42 out of 508 reviews" "
Rating 2 - Terrible. 27 out of 508 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bogdan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, breakfast had good selection, safe parking behind gate. Very friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the reception area ( employees) were professional, patience with us not speaking a word of Italian ( I appreciate) . The Continental breakfast was were served.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly and helpful staff
Stayed 1 night in Mar 2024

10/10 Excellent

HUBERTH, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, Pembroke Pines

Travelled with family
Liked: Cleanliness, staff & service
Finding parking available is very difficult
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such close proximity to the airport and the staff was amazing. Guisseppe was as kind and courteous as they come.
Stayed 1 night in Mar 2024

8/10 Good

DeJuana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick trip and was fine
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & close to the airport
Stayed 1 night in Feb 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean stay
Stayed 1 night in Feb 2024

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

samantha

Stayed 1 night in Jan 2024

8/10 Good

Chetan

Stayed 3 nights in Nov 2023

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked for our traveling needs.
Stayed 1 night in Oct 2023

10/10 Excellent

Marcia

Travelled with family
Liked: Amenities
The reception clerks were very welcoming. The breakfast was bountiful..The room was very clean..And they let us leave our bags there while we ran an errand.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cove

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff who gave us a bottle of wine for our honeymoon as a surprise
Stayed 1 night in Oct 2023

10/10 Excellent

Zendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very convenient to travel from train station, the staff is amazing always helpful , Gabriela at the front desk speaks other languages and help us scheduling amazing tours thank you so much ✨🫶 she make the stay relaxed and enjoyable ✨
Stayed 2 nights in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Open location of the property is affordable

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight before flying so didn't use any of the facilities. Were able to easily get back from the city on the tram. Short taxi ride to airport but still very expensive- over 17 Euros but that's got nothing to do with the hotel. You could easily take the tram but didn't want to at 4 am.
Stayed 1 night in Oct 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More attention in front desk
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Only booked out of necessity - canceled flight
Too much deodorizer used in room caused all-night coughing. No smell is much better than too much smell. Also, the bathroom door was blocked by the bidet, allowing only about 10 inches of clearance to enter the room. Food in restaurant overpriced and not very good. But the personnel were nice.Hotels.com charged more for the room than I could have paid if booked directly.
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Amenities
Nicolas at the front desk was incredibly helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the airport, good for a short stay. Beds were comfy. Arrived on a Sunday, restaurant was closed as were most others in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Emilio, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very helpful during the check-in process as well as guiding us to the nearest public transportation options. The room we were given has very sizeable balcony overlooking the city, and beds were comfortable. We also had a supermarket within walking distance for purchasing snacks and water, and a market next to the hotel for a few toiletries. Thank you to the hotel staff!
Stayed 2 nights in Oct 2023

4/10 Poor

rafael

Stayed 2 nights in Sep 2023

10/10 Excellent

FERNANDO, sto dgo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y todo excelente
Stayed 3 nights in Sep 2023

10/10 Excellent

damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom sink needed some repair.
Stayed 2 nights in Sep 2023

2/10 Terrible

Milton

Stayed 3 nights in Sep 2023

6/10 Okay

Stan, Charlotte

Travelled with partner
Disliked: Property conditions & facilities
Hotel is old and not updated since the 1970’s. Area around hotel seemed in a sketchy part of town. Advertisement online embellished the hotel and area. Not a fan nor would I recommend it to anyone
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
close to airport, need walking path across highway
Stayed 2 nights in Sep 2023

10/10 Excellent

Justin

Stayed 1 night in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary Mildred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. One key only for room no electronic card. Staff friendly
Stayed 4 nights in Sep 2023

10/10 Excellent

Camron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 4 nights in Aug 2023

10/10 Excellent

KENIA

Stayed 1 night in Aug 2023

10/10 Excellent

NIMIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breskfsst was amazing
Stayed 1 night in Aug 2023

4/10 Poor

Ricky kohli

Stayed 1 night in Aug 2023

6/10 Okay

Rezaulkarim

Stayed 2 nights in Aug 2023

10/10 Excellent

habib

Stayed 2 nights in Aug 2023

8/10 Good

Roberto, Bountiful

Travelled with family and small children
Liked: Cleanliness, staff & service
It is an old building that turned into a hotel. Good service, clean rooms, worth the price.
Stayed 1 night in Jul 2023

6/10 Okay

patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked location. Dinner only mediocre for Italy. Staff courteous and helpful.
Stayed 1 night in Jul 2023

6/10 Okay

Jason

Travelled with family
The property is fine for a quick overnight to get to the airport, but I wouldn't stay there for much else.
Stayed 1 night in Jul 2023

4/10 Poor

Victoia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Shay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling in Italy
I am travelling in Italy with my son . It was very pleasant to stay at the hotel. The staff was very friendly and helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brooke

Stayed 1 night in Jul 2023

4/10 Poor

Michael

Disliked: Property conditions & facilities
The shower faucet was broken and the tub was too narrow. I couldn’t take a proper shower after a long trip. When I told the clerk at the front desk about it and his only response was “yeah we are gonna have to get that fixed” then asked me to pay the taxes for the room before I left. Parking was horrible also. Restaurant and bad it claimed on website was closed as well. Staff was decent otherwise
Stayed 1 night in Jul 2023

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. Highly recommended!
Stayed 1 night in Jul 2023

2/10 Terrible

Brendon

Stayed 1 night in Jul 2023

6/10 Okay

Rafael

Travelled with family
Liked: Staff & service
Room had a very peculiar food smell that would not go away. Building is older and by no means a four star hotel.
Stayed 1 night in Jul 2023