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Reviews of Microtel Inn & Suites by Wyndham Florence

2 out of 5
Microtel Inn & Suites by Wyndham Florence
1912 Enterprise Dr, Florence, SC

Reviews

6.8
Rating 10 - Excellent. 276 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 182 out of 1002 reviews" "
Rating 4 - Poor. 142 out of 1002 reviews" "
Rating 2 - Terrible. 151 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Danielle

Travelled with partner
Disliked: Amenities, property conditions & facilities
The walls are dirty as well as the furniture
Stayed 1 night in Apr 2024

4/10 Poor

christine

Hirrible
Stayed 1 night in Apr 2024

6/10 Okay

Terri

Travelled with family
The hotel was noisy
Stayed 2 nights in Apr 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a travel day for us so my first priority is close to my route and this was right off 95. The second priority is an accessible room which they had. The third is price. Since it's just an overnite stop, I prefer something that isn't terribly expensive. This met all three. When we got there, there was a problem with the room we had reserved so they upgraded us to another accessible room that was a little larger and had a couch. We spent nites in three hotels during our travel. This was the best. BTW, go to Tubb's for a meal. It's loud in there, but the server was great and so was the food.
Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Liked: Cleanliness, amenities
Friendly staff, very clean rooms and property
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

Joan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Clean but run down. Staff was pleasant
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to I-95, quick check in, the room was clean
Stayed 1 night in Apr 2024

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom door had stuff all over it. Rather dirty. AC made a terrible noise. Requested a king bed and got two queens. Would not go back
Stayed 1 night in Apr 2024

10/10 Excellent

Ghislain

Travelled with family
We are satisfy.
Stayed 1 night in Mar 2024

2/10 Terrible

Carol Lee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 rooms. We stayed in one room and cancelled the 2nd room because sheets had stains on them. Gum on bedspread. Room not clean and smelled. Hotel would not give me a receipt that they cancelled the room 301. Asked the next day. Was told no receipt and refund was put in. It was not. I was charged for both rooms. Owed refund for $95.
Stayed 1 night in Mar 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super hard, but other wise it was great!
Stayed 4 nights in Mar 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was good. No issues.
Stayed 1 night in Mar 2024

10/10 Excellent

Antia

Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Very clean and quiet.
Stayed 1 night in Mar 2024

8/10 Good

Haniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a good stay at the hotel. For one night pass by it was good enough.
Stayed 1 night in Mar 2024

2/10 Terrible

Alan

Business traveller
Disliked: Staff & service
I was charged for bed sheets because they said they were stained. They sheets were old , and I never been charged for bed sheets because of stains. Sounds like they didn’t want to wash them and just keep them on the bed. Gross!
Stayed 2 nights in Mar 2024

10/10 Excellent

Shaquisha neknek

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Me and my family stay here all the time we’ve had no problems yet that we could complain about. The cleanliness is on point every time. I love this property and we’ll be back soon
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. No local bars around worth a damn if that’s what you’re looking for.
Stayed 1 night in Feb 2024

6/10 Okay

Dora H.

Travelled with pets
None
Stayed 1 night in Feb 2024

8/10 Good

angela

Travelled with partner
breakfast was very limited
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities
did not mention its between too truckstops ,booked 2 rooms one ok other dirty,not enough food for all guests for breakfast, will not stay there again.
Stayed 12 nights in Jan 2024
Response from Microtel on Feb 16, 2024
We are sorry to hear your stay with us wasnt great we will look into these issues. Thank you for leaving a review

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was lacking
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are happy to to see you enjoy your stay with us! Thank you for leaving a review

10/10 Excellent

Marienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the building was very clean.
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are happy to to see you enjoy your stay with us! Thank you for leaving a review

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Nice place breakfast has few choices and waffle machine out I’d order
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are happy to to see you enjoy your stay with us! Thank you for leaving a review

6/10 Okay

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
The room was fine but the supposed breakfast was abysmal. The gentleman on reception was unfriendly and rude. We have stayed numerous times at this hotel but very disappointed this time.
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We sorry to hear you didnt enjoy your stay with us we will look into these issues

2/10 Terrible

Joseph

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We sorry to hear you didnt enjoy your stay with us we will look into these issues

2/10 Terrible

Stevie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Microtel on Feb 16, 2024
We sorry to hear you didnt enjoy your stay with us we will look into these issues

4/10 Poor

Jason

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are sorry to hear your stay with us wasnt great Thank you for leaving a review

2/10 Terrible

Neiliyah

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the property I came to my room there where stains on the bedding and my pillows were stained I asked for another room they decided to try to give me cleaning supplies to clean up what I didn’t like in the morning I came down to speak with the manager and he didn’t make it any better at pPPAPq p
Stayed 3 nights in Jan 2024
Response from Microtel on Feb 16, 2024
We are sorry to hear your stay with us wasnt great we will look into these issues. Thank you for leaving a review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are happy to to see you enjoy your stay with us! Thank you for leaving a review

8/10 Good

Liz

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from Microtel on Feb 16, 2024
We are happy to to see you enjoy your stay with us! Thank you for leaving a review

2/10 Terrible

Geneviève

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Coquerelle!!
En entrant dans la chambre, il y avait une coquerelle qui marchait sur le lit. Nous avons quitter immédiatement!
Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We sorry to hear you didnt enjoy your stay with us we will look into these issues

4/10 Poor

Wyatt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash in room/couch. Stained linens. Minimal housekeeping( stayed for a week, beds never made. Fresh towels thrown on unmade beds).
Stayed 4 nights in Jan 2024
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

8/10 Good

Shermeca

Stayed 1 night in Jan 2024
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review

2/10 Terrible

JOSE

Stayed 1 night in Jan 2024
Response from Microtel on Feb 16, 2024
We are sorry to hear your stay with us wasnt great. Thank you for leaving a review

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean
Stayed 1 night in Jan 2024
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fault, I went for price. And you know what they say “You get what you pay for”. This place needs some serious work. Since we arrived late in the day we were tired so we just checked in. Breakfast included…WHAT BREAKFAST?? The waffle maker was out of service, the only juice that was working was apple which looked like dirty water. There were 3 yogurts left so I did have one. This place needs to be shut down and replaced 😖
Stayed 1 night in Jan 2024
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

4/10 Poor

Werner

Disliked: Cleanliness, property conditions & facilities
Hotel smelled like smoke and rooms weren’t ready when needed.
Stayed 2 nights in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

6/10 Okay

vernon

Travelled with family
Very small, limited breakfast area. Didn't restock breakfast items. Not so friendly environment.
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

2/10 Terrible

Warwick

Disliked: Staff & service, property conditions & facilities
The person upstairs is walking and making squeaky noisy all night. Called front desk and got promise they will check but nothing happened. Talked to front desk in the morning and they denied even got called. Gas station nearby is shady with homeless people staring at you.
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you didnt enjoying your stay with us we will look into these issues thank you for leaving a review

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came in a little before midnight and got a really nice suite for an affordable price. The breakfast waffle machine was broken so the food options for warm food were not available
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review

4/10 Poor

Carmen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you didnt enjoying your stay with us we will look into these issues thank you for leaving a review

2/10 Terrible

Tim

Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

10/10 Excellent

ADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but everything is fine. For a small amount it is worth.
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review

6/10 Okay

stephane

Travelled with family
Liked: Staff & service, property conditions & facilities
hotel corect manque oreiller meme si on demande a la reception il an on pas un menage plus rigoureux serait le bienvenue
Stayed 1 night in Dec 2023
Response from Microtel on Feb 16, 2024
We sorry to hear you didnt enjoy your stay with us we will look into these issues

10/10 Excellent

Cage

Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review

4/10 Poor

Charlotte

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

6/10 Okay

Breawna

Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are sorry to hear you did not enjoy your stay with us. We will look into these issues. Thank you for leaving a review

8/10 Good

Luc J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel on Jan 10, 2024
We are happy to hear you enjoyed your stay with us! Thank you for leaving a review