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Reviews

4.7 / 5Exceptional
1,519 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Santa Maria Novella Basilica and Museum
    3 min walk
  • Popular Location
    Medici Chapels
    4 min walk
  • Restaurant
    Grillo
    1 min walk
  • Restaurant
    Banki Ramen
    1 min walk
  • Airport
    Florence (FLR-Peretola)
    10 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Superior Double Room

    Room Amenities

    • 204 sq ft
    • Sleeps 2
    More details
  • Superior Room, View

    Room Amenities

    • 204 sq ft
    • City view
    • Sleeps 3
    More details
  • Single Room

    Room Amenities

    • 140 sq ft
    • Sleeps 1
    More details
  • Family Room

    Room Amenities

    • 366 sq ft
    • Sleeps 5
    More details
  • Junior Suite

    Room Amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    More details
  • Suite, City View

    Room Amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    More details
  • Junior Suite (3 people)

    Room Amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    More details
  • Suite (3 people)

    Room Amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    More details
  • Superior Triple Room

    Room Amenities

    • 205 sq ft
    • Sleeps 4
    More details
  • Superior Triple Room, City View

    Room Amenities

    • 226 sq ft
    • City view
    • Sleeps 3
    More details

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Hotel Santa Maria Novella is in the city centre and near a train station. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Saint Mary of the Flower and Piazza del Duomo. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Visarno the Hippodrome. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Santa Maria Novella Basilica and Museum - 3 min walk
  • Medici Chapels - 4 min walk
  • Piazza della Repubblica - 6 min walk
  • Cathedral of Saint Mary of the Flower - 6 min walk
  • San Lorenzo Church - 7 min walk

Getting around

  • Florence Santa Maria Novella Station - 6 min walk
  • Florence-Cascine Station - 15 min drive
  • Florence (FLR-Peretola) - 10 min drive

Restaurants

  • Grillo - 1 min walk
  • Banki Ramen - 1 min walk
  • Fiddlers Elbow Irish Pub - 1 min walk
  • Croce al Trebbio - 1 min walk
  • Giglio Rosso - 1 min walk

About this property

Hotel Santa Maria Novella

Romantic Florence hotel in Santa Maria Novella, walk to Cathedral of Saint Mary of the Flower
Along with a health club, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace and self parking. All 71 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
Hotel Santa Maria Novella offers 71 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.
This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 35 per night

Food and drink

Free buffet breakfast available daily 7 AM–10:30 AM
1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Sauna

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Italian

Business services

1 meeting room
Conference space

Outdoors

Rooftop terrace

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Premium bedding

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer

Entertainment

LCD TV
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation.
4.7

Exceptional

5 - Excellent
1,151
4 - Good
298
3 - Okay
53
2 - Mediocre
9
1 - Poor
8
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.

Stayed 1 night in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, close to train station, easy to check in, the check in is 2pm but we arrive at noon, they let us check in right away.

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

We liked this hotel very much. It is very unique, clean, comfortable. The workers are very kind and helpful.

Stayed 1 night in Jan. 2020

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