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Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella

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Photo gallery for Hotel Santa Maria Novella

Enjoy a meal on the balcony with a view of the city.
Classic European architecture with a central entrance and parking facilities.
Stunning hallway with a central console, ornate moldings, and a beautiful painting.
Experience fine dining in this grand hall with high ceilings and arched windows, elegant seating, and beautiful floral arrangements.
Relax in this stylish room with a made bed, featuring a duvet and pillows, and enjoy a selection of pastries on a convenient tray.

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, View

View from room

Superior Room, View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

1 bedroom, premium bedding, minibar, in-room safe

Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (3 people)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1109 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

1 bedroom, premium bedding, minibar, in-room safe

Superior Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 366 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Upscale boutique hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Piazza del Duomo, Hotel Santa Maria Novella provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. Treat yourself to a massage at Santa Maria Novella Spa, the onsite spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and express check-in
  • A TV in the lobby, tour/ticket assistance, and 1 meeting room
  • Wedding services, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 71 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Designer toiletries, bidets, and hair dryers
  • LCD TVs with satellite channels
  • LED light bulbs, electric kettles, and daily housekeeping

Languages

English, French, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 48 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number IT048017A16HEG2O5Z

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Hotel Santa Maria Novella?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Jul 30, 2025 start from CA $270.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Maria Novella?

Self parking is available for EUR 48 per day.

What time is check-in at Hotel Santa Maria Novella?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Santa Maria Novella?

Check-out is at noon.

Where is Hotel Santa Maria Novella located?

Located in Historic Centre of Florence, this spa hotel is within a 5-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Ponte Vecchio are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1013 reviews
Rating 8 - Good. 129 out of 1013 reviews
Rating 6 - Okay. 31 out of 1013 reviews
Rating 4 - Poor. 15 out of 1013 reviews
Rating 2 - Terrible. 8 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Wonderful staff. Made us feel very welcome. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

HIROKUNI

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean area of the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very helpful and friendly. Breakfast always fresh and delicious. We stayed in a junior suite with a view really great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! The staff is friendly, helpful and knowledgeable. The rooms are unique and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Vasudev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the train station; all tourist sites walkable ; friendly and helpful front office staff; very clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, close to everything, the whole city is walkable, staff is friendly and very helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and aesthetic. Staff was very friendly and service exceeded expectations. Would highly recommend to anyone visiting Florence.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a bustling square. We loved it!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location & beautiful hotel. We enjoyed our stay there.
Stayed 3 nights in May 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with wonderful rooms and breakfast in the heart of everything!
Stayed 2 nights in Jun 2025

10/10 Excellent

Inon

Liked: Amenities, property conditions & facilities
Great hotel, amazingly located right in the middle of the action but still not too close. We love the stuff. The room was great and the breakfast was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there is no parking place nearby, it won’t affect the entire staying, and the stuff will help to valet, just need to wait for 20-30 minutes. Super large room, very clean, soft towel, convenient location, very good breakfast. Highly recommended!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, amenities, property conditions & facilities
Probably one of the best stays during our travel. everything about this property is simply perfect. the staff was super courteous, location was just 5 minute walk from train station and City Center. located just accross Santa Maria Church, it was the perfect choice and is highly recommended.10/10
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We love this charming, historic property in the heart of Florence. Beautiful old building with old world charm, very good staff and fantastic breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time here. Thank you.
Stayed 3 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was excellent. bed was not the best. everthing else was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel , well located
Stayed 2 nights in Apr 2025

10/10 Excellent

Dunja

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Sangeetha

Liked: Cleanliness
Good place, everything walkable distance. The open space in front of the hotel was beautiful view from the room. Liked it a lot.
Stayed 2 nights in Jun 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly and helpful staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minute walk to The Dome and surrounding area, right on square with surrounding hotels and church, not noisy. Minutes from station. Love they haven’t compromised the original building. 2nd stay. Will be a 3rd
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic hotel. Amazing location, great service, beautiful rooms, brilliant bar and late night venue. Stay here , no need to keep looking in Florence.
Stayed 3 nights in May 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, breakfast ok, the rooms are a bit outdated, for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Kung Pok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and clean!!!!
Stayed 1 night in Jun 2025