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Overview of Hotel Palazzo Ognissanti

Photo gallery

Guest reviews

3.8 / 5Good
445 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Parking Available
  • Bar

Map

What's nearby

Popular LocationBasilica of Santa Maria Novella7 min walk
Popular LocationMedici Chapels10 min walk
RestaurantRistorante Pizzeria Maso1 min walk
RestaurantForno Becagli1 min walk
AirportFlorence (FLR-Peretola)9 min drive

Choose dates to view prices

  • Standard Single Room, 1 Single Bed

    Room amenities

    • 140 sq ft
    • City view
    • Sleeps 1
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  • Double or Twin Room

    Room amenities

    • 204 sq ft
    • Sleeps 3
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  • Triple Room

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 4
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About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Hotel Palazzo Ognissanti is near a train station. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Visarno the Hippodrome. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Basilica of Santa Maria Novella - 7 min walk
  • Medici Chapels - 10 min walk
  • Piazza della Repubblica - 10 min walk
  • San Lorenzo Church - 13 min walk
  • Fortezza da Basso - 13 min walk

Getting around

  • Florence Santa Maria Novella Station - 7 min walk
  • Florence-Cascine Station - 18 min walk
  • Florence (FLR-Peretola) - 9 min drive

Restaurants

  • Ristorante Pizzeria Maso - 1 min walk
  • Forno Becagli - 1 min walk
  • Asporto Halal - 1 min walk
  • Ì Vinaino - 1 min walk
  • Trattoria il Contadino - 1 min walk

About this property

Hotel Palazzo Ognissanti

4-star Florence hotel in Santa Maria Novella, walk to Basilica of Santa Maria Novella
A bar/lounge, valet parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 44 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Hotel Palazzo Ognissanti offers 44 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.
This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 20 per night
Valet parking: EUR 25 per night
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

1 bar
Room service available

Family friendly

Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Arabic
English
French
German
Italian
Portuguese
Romanian
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hairdryer
Shower

Entertainment

LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Desk
Free local calls
Iron/ironing board (on request)
Safe
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 13.0 per night

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 160 per person (roundtrip)
  • Airport shuttle fee per child: EUR 80 (roundtrip), (from 1 to 6 years old)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Palazzo Ognissanti
Best Western Hotel Palazzo Ognissanti

Guest reviews

5 - Excellent
123
4 - Good
181
3 - Okay
97
2 - Mediocre
35
1 - Poor
9
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very nice stay, good location in middle of everything thing, not noisy, stuff very helpful and welcoming and very nice, they offer delicious coffee and sweets all the day on reception area :))

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is a bit far from major attractions in Florence but the hotel was excellent.

Stayed 4 nights in Jul 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The staff were really great and the location was good but the windows are NOT sound proof. I woke up every single night from the noise and because of its central location, the streets outside are very loud. At one point I thought I had forgot to close my window since I could hear every conversation, when in fact, they were locked. Do NOT book if your a light sleeper since it will majorly affect your trip (I woke up late almost everyday because I had horrible sleep)

Stayed 4 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

CLOSE TO THE TRAIN STATION AND HANDY DISTANCE FROM MAIN ATTRACTIONS QUITE AREA WITH RESTAURANTS AND OTHER SHOPS CLOSE BY

Stayed 2 nights in Apr 2019

2/5

  • Disliked: Cleanliness, staff & service

Hotel did not have our reservation when we checked in. Staff was helpful in finding the reservation under different name and reservation number. Day of check in staff were not friendly. Our room was old, outdated and dirty. Toilet seat was broken, towels had stains. Walls were in need of paint. My socks were black from walking on the floor. Pillows (only, 2) were flat and deflated. No conditioner in the shower, which was barely a trickle. Also the hotel is in a seedy part of Florence. Would not recommend this hotel.

Stayed 1 night in Apr 2019