Title: Hotel La Gioconda - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=902649&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel La Gioconda Hotel with free breakfast, steps from Piazza di Santa Maria Novella ## Photo gallery for Hotel La Gioconda ![Dining - Hotel La Gioconda (Florence)](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/eb3779b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel La Gioconda (Florence)](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/eae26626.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel La Gioconda (Florence)](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/0161790c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel La Gioconda (Florence)](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/69612154.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, cribs/infant beds - Hotel La Gioconda (Florence)](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/9c0a0091.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Hotel La Gioconda provides a free breakfast buffet and more. Guests can connect to free WiFi in public areas. ## Reviews 5.8 ## Popular amenities - Breakfast included - Pet friendly - Free WiFi - Air conditioning - Parking available - Room service ## Room options ### Check availability for these dates Tonight [Feb. 16 - Feb. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 17 - Feb. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=902649&PinnedHotelID=902649&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/786f4548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Air conditioning Hypo-allergenic bedding Cribs/infant beds Bidet Private bathroom Minibar Satellite channels In-room safe - 183 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room | Room service - dining](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/0d67f39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Hypo-allergenic bedding Cribs/infant beds Bidet Private bathroom Minibar Satellite channels In-room safe - 248 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/1000000/910000/902700/902649/de048290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Hypo-allergenic bedding Cribs/infant beds Bidet Private bathroom Minibar Satellite channels In-room safe - 118 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/30000/22700/22650/w3836h2560x4y0-bbaad02c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Anglo American Hotel Florence, Curio Collection by Hilton Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 813 reviews CA $237 CA $287 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Florence-Hotels-NH-Firenze-Anglo-American.h22650.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=c358198b-4f3f-4fed-a155-abc65f5cc050&top_cur=CAD) Ad ![Alfresco dining, open daily](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/55000000/54040000/54039700/54039677/d59cb2f3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tivoli Palazzo Gaddi Firenze Hotel Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 265 reviews CA $410 CA $477 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Florence-Hotels-NH-Collection-Firenze-Palazzo-Gaddi.h54039677.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=c358198b-4f3f-4fed-a155-abc65f5cc050&top_cur=CAD) Ad ![Deluxe Apartment, Balcony, Garden View](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107460000/107457900/107457803/5a9a5413_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ECO URBAN APARTMENT Historic Centre of Florence - Free WiFi - Outdoor Space - Parking available - Housekeeping CA $320 CA $372 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Florence-Hotels-ECO-URBAN-APARTMENT.h107457803.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=c358198b-4f3f-4fed-a155-abc65f5cc050&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/570000/561900/561844/7c02e414.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Firenze Porta Rossa Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,002 reviews CA $428 CA $496 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Florence-Hotels-NH-Collection-Firenze-Porta-Rossa.h561844.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=c358198b-4f3f-4fed-a155-abc65f5cc050&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-La-Gioconda.h902649.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-La-Gioconda.h902649.Hotel-Information) ## About the area Located in Historic Centre of Florence, a neighborhood in Florence, Hotel La Gioconda is near a train station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77360%2C11.25204&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cwiP16WcKkbMA0aQzzY0r8HFWFA=) Via Panzani 2, Florence, FI, 50123 ### What's nearby - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 2 min walk \- 0.2 km - ![Cathedral of Santa Maria del Fiore featuring religious aspects, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 3 min walk \- 0.3 km - ![Province of Florence featuring street scenes and heritage architecture](https://images.trvl-media.com/place/179893/15050794-e57f-4660-89d9-ac2128f616b8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Maria Novella 3 min walk \- 0.3 km - ![Piazza del Duomo which includes a church or cathedral, heritage architecture and night scenes](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 6 min walk \- 0.6 km - ![Ponte Vecchio which includes a bridge and a river or creek](https://images.trvl-media.com/place/6075434/67189072-9377-4114-81b7-8ffaa6705976.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponte Vecchio 8 min walk \- 0.7 km ### Getting around - Unità Tram Stop 3 min walk - Florence (ZMS-Santa Maria Novella Train Station) 6 min walk - Florence Airport, Peretola (FLR) 24 min drive ### Restaurants - Starbucks 1 min walk - Ciro & Sons 3 min walk - giaogiao stazione firenze 1 min walk - Lorenzo de'Medici 2 min walk - Self-Service Ristorante Leonardo 2 min walk ## About this property ### Hotel La Gioconda Hotel near Cathedral of Santa Maria del Fiore A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel La Gioconda provides a free breakfast buffet and more. Stay connected with free WiFi in public areas. You'll also enjoy the following perks during your stay: - Valet parking (surcharge), express check-out, and express check-in - A TV in the lobby, a front-desk safe, and a 24-hour front desk - Luggage storage, multilingual staff, and an elevator Room features All guestrooms at Hotel La Gioconda include comforts such as air conditioning, in addition to amenities like safes and WiFi. Other amenities include: - Hypo-allergenic bedding and cribs/infant beds - Bathrooms with bidets and free toiletries ## Similar properties ![Deluxe Double or Twin Room, City View](https://images.trvl-media.com/lodging/108000000/107960000/107951900/107951825/e1dd861f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essence Hotel Historic Centre of Florence - Free WiFi - Housekeeping - Soundproof rooms 9.4 Exceptional 84 reviews CA $77 CA $105 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=107951825&PinnedHotelID=107951825&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Quadruple Room](https://images.trvl-media.com/lodging/113000000/112080000/112073700/112073684/4daf0d70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Adamas Historic Centre of Florence - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 72 reviews CA $160 CA $196 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=112073684&PinnedHotelID=112073684&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/e724de5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Floren Hotel Historic Centre of Florence - 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Self parking on site (surcharge) - Valet parking on site (EUR 24 per night) ### Food and drink - Free buffet breakfast ### Things to do - TV in common areas ### Family friendly - In-room crib ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Multilingual staff - No housekeeping service ### Accessibility - Elevator ### More - 3 floors ## Room amenities ### Bedroom - Crib - Hypo-allergenic bedding ### Bathroom - Bidet - Free toiletries - Private bathroom ### Entertainment - Satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Safe ## Policies ### Check-in Check-in time starts at noon Express check-in available ### Check-out Check-out before 11:30 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 10 per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless internet: EUR 3 (for 30 minutes, rates may vary) - Valet parking fee: EUR 24 per night - Pet fee: EUR 10 per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hotel La Gioconda Hotel La Gioconda Florence La Gioconda Florence Hotel Gioconda Florence Hotel Gioconda Gioconda Florence La Gioconda Hotel ## Frequently asked questions ### Is Hotel La Gioconda pet-friendly? ### How much is parking? ### What time is check-in at Hotel La Gioconda? ### What time is check-out at Hotel La Gioconda? ### Where is Hotel La Gioconda located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel La Gioconda Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.8 Location ### 6.4 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 16 8 - Good 78 6 - Okay 123 4 - Poor 68 2 - Terrible 43 ## Reviews ### 4/10 Poor #### Eudes, Natal-RN Jun 14, 2016 Liked: Staff & service Disliked: Property conditions & facilities #### O acesso aos quartos por escadas é terrível. Muito bem localizado. Recepcionistas agradáveis, porém não recomendaria ao meu pior inimigo, se este tiver mais de 40 anos e estiver acima do peso. Suas escadas são íngremes e terríveis para as pernas para quem delas precisar para passear na cidade. Ou reservará para uma coisa ou outra. Até para quem fica no primeiro pavimento é terrível. Outra que o café da manhã é decepcionante. ##### Eudes ### 6/10 Okay #### Ale Jun 5, 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Buono il prezzo, ma occorre chiudere un occhio Si spende poco e si ha poco. L'hotel è da ristrutturare, la moquette, ovunque, è da togliere perchè è vecchia e sporca, l'aria condizionata, almeno nella nostra camera, era guasta. La colazione è una nota positiva, tenendo presente sempre il prezzo pagato. L'unico punto di forza è la posizione, a due passi sia dalla stazione che dal Duomo. Non c'è l'ascensore. Lo consiglio a chi vuole spendere poco e si sa accontentare. ##### Ale ### 6/10 Okay #### Larry , Piggott AR Jun 2, 2016 Liked: Cleanliness, staff & service #### Great location for shopping and historical sites Located in the heart of Florence really close to the main train station where there are hundreds of shops, currency exchange and historical sites to visit. It is a very old historic hotel and it has plenty of stairs but the shower was the best one I had in Europe. The entire staff will go out of their way to help you and tend to your every need. They even helped an old codger like me get the bags to the room. The manager at the front desk was extremely helpful. Lots of places very nearby to grab meals, ice cream, etc. Lots of places to shop all around there and lots of activity everywhere. Very quiet at night. When you leave the building you turn your key into the front desk and they all remember what room you're in. Quite quaint. We didn't expect that kind of personal attention but got it just the same. ##### Larry ### 6/10 Okay #### Verified traveller Jun 1, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort The location of the hotel is great, but it is outdated and not very clean. ##### Verified traveller ### 2/10 Terrible #### Verified traveller May 17, 2016 Disliked: Staff & service, property conditions & facilities, room comfort El hotel nefasto, viejo, sin ascensor, nos facilitaron un secador porque habia llovido, roto no funcionaba, desayuno poco, sin variedad, pesimo ##### Verified traveller ### 4/10 Poor #### Verified traveller Apr 24, 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### LOUD AND DIRTY Location? Best place. Sadly the room and bathroom were filthy and the room and surround rooms were incredibly loud. The plumbing you could hear whine all night. ##### Verified traveller ### 6/10 Okay #### GERARDO, Argentina Apr 21, 2016 Liked: Cleanliness, room comfort #### Estadía en Florencia Todo bien y recomendable. Lo único es que no disponen de ascensor y tuvimos que recorrer los 84 escalones hasta el 3er piso con nuestro equipaje. El resto, OK. ##### GERARDO ### 4/10 Poor #### angela, rovello porro Apr 13, 2016 Disliked: Property conditions & facilities, room comfort #### posizione molto buona visto quello che si paga per essere in centro a Firenze non ci si poteva certo aspettare un trattamento da vip, nulla da eccepire per la gentilezza del personale, la pulizia in camera ed in bagno, ma se funzionasse l'acqua calda !!!!! ##### angela ### 2/10 Terrible #### Bastien, Lyon Apr 13, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très déçu Acces a l'hôtel dans zone interdite à la circulation, attention aux amendes. Wifi payant, 3e la demi heure. Contenu du mini frigo payant. Bien situé hors mis la zone a éviter absolument en voiture. Chambre très vieille, salle de bain dans un état lamentable, trace de moisi sur tous les joints, peinture caillee qui se décolle, chasse qui ne s'arrête pas de couler. Sur notre séjour de 3 nuits, 1 jour sans eau et un autre jour sans eau chaude. Fenêtres qui ferment pas où très très très mal ( nous n'avons pas réussi) à cause de bricolage pour installer une clim. Lit peu confortable, moquette toute arrachée. Toujours quelqu un a la réception, vous devez laissez vos clef a chaque sortie. A noter que lorsque nous revenions récupérer nos clef a l'hôtel, on nous donnai systématiquement les clef d'une chambre différente. Petit déjeuner correct. Très bruyant, mal isolé acoustiquement. Je ne le recommande a personne, autant dormir dans la voiture. Ha oui, pas d'ascenseur, tous ces étages sur ces vieux bâtiments avec de grandes hauteur sous plafond, vous avez intérêt à ne pas avoir de problème physique / santé ni trop de bagages. ##### Bastien ### 6/10 Okay #### Paul, Grantham. UK Apr 10, 2016 Liked: Cleanliness, staff & service #### Value hotel in centre. Staff were welcoming, polite, friendly and helpful. Hotel was near the Duomo and the station, but not too near. Needs some redecoration and mattresses getting lumpy, but generally clean. Represented vey good value for money. ##### Paul ### 2/10 Terrible #### Hannelore, UAE Apr 1, 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### Never ending stairs 4 floors with luggage!!!!! Horrible faculty never ending stairs and showers r worst than a madhouse, breakfast... Is a joke ... Pls consider other options ##### Hannelore ### 6/10 Okay #### Christiane, Lyon Apr 1, 2016 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### se loger pas trop cher à Florence en visite de Florence avec une amie ; bien accueillies mais 2 étages à monter avec des valises sans aide ! nous avons manqué d'eau chaude 1 soir ; le personnel était charmant mais l'hôtel un peu vétuste ; par contre, nous avons dormi merveilleusement, en plein centre ville ! petit déjeuner correct mais aurions apprécié yaourt et fruits ; mais il faut tenir compte du prix très abordable par rapport au quartier. ##### Christiane ### 6/10 Okay #### Matthew, London Mar 30, 2016 Disliked: Property conditions & facilities #### Basic and disappointing Great Location. Close to Duomo and main train station. After arriving we checked-in and were given out key and then informed there was no lift. Our room was on the 4th floor up 98 steps. Staff offered no help with our case and luggage. The room itself wasn't too bad, it was large and there was a big bed which was comfortable. There is a safe which can be used, however be aware there may be issues. Our safe decided to malfunction the night before we were due to check-out. The staff were going open up the safe but could not say when or how long it would take. We waited in our room until they managed to open it. Note that it took the staff numerous attempts to try to open it and numerous calls to the safe manufacturer. It should also be noted that the staff didn't manage to actually open the safe- it just suddenly decided to work again. The bathroom was mediocre. The main overhead ceiling light did not work and out of the three lights over the sink only one worked. We had told the staff numerous times about this and after being told they would fix them all, they only managed to fix ONE of the two lights over the sink that weren't working. The breakfast was basic with pastries, cereal etc. There is a luggage room on the first floor which we were allowed to use. The WiFi wasn't free. You had to pay 5 Euros for your whole stay and, according to one of the staff members, wasn't very good either. ##### Matthew ### 2/10 Terrible #### Liubov, киев , украина Mar 16, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Этот отель я бы не кому не советовала. Такой грязи в номере, за все время своих путешествий, я еще не видела. Паутину размазали по всем стенам, неуютно, все обшарпано. Не отель , а сарай какой то.Гардины на окне серые ,висят как тряпка , забыли когда видели стирку. Телевизор и интернет не работают . Интернета вообще нет , а за телевизор надо платить. Лифта нет , надо подниматься по лестнице с вещами самому, а она очень узкая. Женщинам не реально поднять свой багаж. Даже одна ночь в этом отеле испортит впечатление о Флоренции в целом. ##### Liubov ### 2/10 Terrible #### Verified traveller Mar 13, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BETTOLA DI PRIMA QUALITA' RIASSUNTO IN UNA FRASE: ALLOGGIO PARI AD UNA BETTOLA! MAL TENUTA, SPORCA E MALE ODORANTE! A PARTIRE DALLA MOQUETTE CHE ERA NERA TALMENTE USURATA DAL TEMPO, ALLA BIANCHERIA CHE SEMBRAVA DATATA... FINO AD ARRIVARE AI MURI CHE AVEVANO BISOGNO DI UN BEL PO' DI MANUTENZIONE! COLAZIONE SCARSA E DI PESSIMA QUALITA'! SCONSIGLIO VIVAMENTE PER UN SOGGIORNO ROMANTICO!!! ##### Verified traveller ### 2/10 Terrible #### diego Mar 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort hotel muy abandonado, le hace falta mantenimiento. las ventanas no cierran, hacen ruido las vibracionesw de la calle, nos quedamos sin agua caliente enseguida. ##### diego ### 6/10 Okay #### gerard, Paris Mar 7, 2016 Liked: Cleanliness, staff & service #### centre ville Hotel idéalement placé pour visiter les sites les plus intéressants de Florence : Palazzo Vecchio,Offices, Sta M. Novella,St Lorenzo,Palais Medicis,St Marco,Bargello ...etc qui se trouvent tous à moins de 15 minutes à pied ##### gerard ### 8/10 Good #### Maria Terersa, Colombia Feb 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel Ea un hotel agradable, gente amable. Lo mejor es su hubicacion ##### Maria Terersa ### 8/10 Good #### Verified traveller Feb 2, 2016 Liked: Cleanliness, room comfort #### Very close to all destinations The room itself was big. Unfortunately, our room had no tub, just a curtain separating shower from toilet. The breakfast selection was a little underwhelming. Free wifi only on the first floor. But as far as location goes, the location was great. Less than five minutes from the train station and from the Duomo. There's a BNL bank less than 3 minutes away which is great for those of us with Bank of America in the states and close to the shopping street. The location is also great for a less than 10 minute walk to the Uffizi gallery and Academic Gallery, which showcase the Birth of Venus and the statue of David. And maybe a 20-30 minute walk to the Piazzale Michelangelo, which provides an absolutely stunning view of the entire city. If you plan on using the hotel just for sleeping and getting ready in the morning, stay here. The location is pretty great. ##### Verified traveller ### 6/10 Okay #### Susanna Jan 7, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Perheomisteinen hotelli Tärkeon syy vslintaan oli: Huoneen sai jo puoliltapäivin ja checkbou klo 21\. Todella kompakti vessa, pytylle piti asettautua. Wc oli huoneen yhteydessä. Ei hissiä. Joten portaat voivat olla haaste. Netti maksoi ja halvemmaksi tuli jakaa kännystä yhteys. Aanupala kuului hintaan ja oli ok. ##### Susanna ### 6/10 Okay #### giada, cologna veneta Jan 6, 2016 #### k giusto per quel che si spende Non si poteva pretendere il lusso con poco più di 50 euro in zona centralissima.. bisogna accontentarsi certo che se fosse restaurato la musica cambierebbe tanto.. cmq va bene solo per chi in hotel ci dorme ##### giada ### 6/10 Okay #### Ilenia, Piacenza Jan 6, 2016 Liked: Staff & service Disliked: Room comfort #### Ottima posizione Ottima posizione, buona assistenza. Struttura parecchio datata e quindi pochi confort. ##### Ilenia ### 4/10 Poor #### Verified traveller Jan 4, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tourisme de 1950 en 2015 Bon emplacement de l hotel qui est vetuste ##### Verified traveller ### 4/10 Poor #### Verified traveller Jan 4, 2016 Liked: Staff & service Disliked: Cleanliness, room comfort #### Economico ma c'è ne di meglio Avevamo la stanza al terzo piano e ci toccava portare le valigie a mano su e giù per le scale visto che non c'era l'ascensore. ##### Verified traveller ### 6/10 Okay #### Dino, Saluzzo CN Jan 1, 2016 Disliked: Cleanliness, property conditions & facilities Ideale per visitare bene Firenze ad un equo prezzo ! ##### Dino