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Hilton Florence Metropole Hotel

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
861 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Boboli Gardens
    6 min drive
  • Popular Location
    Tribunal of Florence
    8 min drive
  • Restaurant
    OpS Tuttobene
    15 min walk
  • Restaurant
    Caffè Caravaggio
    19 min walk
  • Airport
    Florence (FLR-Peretola)
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Twin Room

    Room Amenities

    • Hill view
    • Sleeps 2
    More details
  • Room, 1 King Bed

    Room Amenities

    • Hill view
    • Sleeps 2
    More details
  • Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Twin Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • Hill view
    • Sleeps 2
    More details
  • Executive Twin Room, Business Lounge Access

    Room Amenities

    • Hill view
    • Sleeps 2
    More details
  • Junior Suite, 1 King Bed (Family)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Florence

In the business district, Hilton Florence Metropole Hotel is in a walkable area with good shopping. Pitti Palace and Santa Maria Novella Basilica and Museum are notable landmarks, and the area's natural beauty can be seen at Boboli Gardens and Piazzale Michelangelo. Looking to enjoy an event or a game? See what's going on at Stadio Artemio Franchi or Nelson Mandela Forum.

What's nearby

  • Popular Location
    Boboli Gardens - 6 min drive
  • Popular Location
    Fortezza da Basso - 6 min drive
  • Popular Location
    Tribunal of Florence - 8 min drive
  • Popular Location
    Pitti Palace - 8 min drive
  • Popular Location
    Santa Maria Novella Basilica and Museum - 22 min drive

Getting around

  • Florence Rifredi Station - 10 min drive
  • Florence-Cascine Station - 15 min drive
  • Florence (FLR-Peretola) - 8 min drive

Restaurants

  • Luci Della Citta — 1 min walk
  • OpS Tuttobene — 15 min walk
  • Caffè Caravaggio — 19 min walk
  • Cinzia — 24 min walk
  • McDonald's — 24 min walk

About this property

Hilton Florence Metropole Hotel

Suburban hotel with restaurant and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a spa tub, a 24-hour business centre and self parking. All 212 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include wired Internet and fridges.
Hilton Florence Metropole Hotel offers 212 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include complimentary slippers, a bidet, complimentary toiletries and a hairdryer.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a spa tub and a 24-hour fitness centre.

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per stay.
  • Up to 75 lb/34 kg
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 12 per person (approximately)
  • Fee for in-room wireless Internet: EUR 15 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 15 (rates may vary)
  • Self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Hilton Florence Metropole Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 10.00 per day
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • flat-screen TV
  • satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • Luci Della Citta – Restaurant offering Italian cuisine. Serves lunch and dinner.

Frequently asked questions

4.1

Very Good

5 - Excellent
346
4 - Good
342
3 - Okay
110
2 - Mediocre
46
1 - Poor
17
4.4
Cleanliness
4.2
Service and Staff
3.7
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are amazing and so helpful. Shuttle was super convenient!

Stayed 1 night in Nov. 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

Cleanliness and easily accessed by rental car. However, I did a search of airport hotels and this one came up so I booked it given that it was a Hilton but there was no airport shuttle even though it is less than 3 miles from the airport.

Stayed 1 night in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel if you get in on a late flight to Florence airport (about a 5 minute drive from the car rental place). Comfortable bed, large shower, and good amenities (gym, pool, buffet breakfast, free parking). Staff are also very helpful and speak English. It is not close to town but there is a shuttle (we did not take it). Only downside is that the rooms are quite dated and a bit cramped.

Stayed 1 night in Sep. 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Bathtub was dirty, water was nearly unusable. Shower would cycle from blistering hot to freezing cold every 20 seconds.

Stayed 2 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very good overall. A little far from the city center but the shuttle bus for 5 EU was good.

Stayed 2 nights in Aug. 2019

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