Title: Helvetia & Bristol Firenze – Starhotels Collezione - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Helvetia & Bristol Firenze – Starhotels Collezione Luxury hotel with a full-service spa connected to a rail/subway station in Florence ![Dinner served, Regional cuisine, alfresco dining ](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/d1fde459.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/a79ce2cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/51953309.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/9e68aeac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Bristol](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/eb28c244.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Helvetia & Bristol Firenze – Starhotels Collezione offers luxury in central Florence. Enjoy hot stone massages, relax by the lobby fireplace, or dine at Cibrèo Ristorante Cocktai. The boutique hotel features fitness classes, free WiFi, and shopping near Historic Center. 9.2 Wonderful ## Popular amenities - - - Bar - Pet-friendly - Parking available - Room service ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34764&PinnedHotelID=34764&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Triple Room](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/bca5375c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 398 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ![Family Room](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/23742ea5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 398 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Panoramic Suite](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/059bff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds TV - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/a89dfb8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room (Helvetia) 8.6 Excellent 7 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 226 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/a387ad74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (View - Helvetia) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 377 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ![Heritage Suite](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/758475b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds TV Pillow menu - 1 bedroom - Sleeps 3 - 1 Double Bed ![Junior Suite (Helvetia)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/0819069e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Helvetia) 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 398 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Deluxe Double Room (Bristol)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/be1c8281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Bristol) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 301 sq ft - Sleeps 2 - 1 Double Bed ![Suite Bristol](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/f439cbf4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Bristol ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu - 538 sq ft - Sleeps 2 - 1 Double Bed ![Presidential Suite Bristol](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/3bfa8490.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite Bristol ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu - 1066 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Twin Bed ![Junior Suite (Bristol)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/f3f86fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Bristol) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 366 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/351a4c01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Connecting Rooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 538 sq ft - Sleeps 4 - 2 Queen Beds OR 1 Double Bed and 2 Twin Beds ![Room (Cozy)](https://images.trvl-media.com/lodging/1000000/40000/34800/34764/45d9333d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Cozy) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available TV Pillow menu Renovated in 2021 - 140 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/106000000/105810000/105802800/105802774/8bd68fe5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Floren Hotel Historic Centre of Florence - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 200 reviews [](https://www.expedia.ca/Florence-Hotels-Floren-Hotel.h105802774.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=772fb848-6c04-4cc3-864e-2701382ae93e&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/970000/966500/966404/89abc62f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Adler Cavalieri Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 529 reviews CA $151 CA $189 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Florence-Hotels-Hotel-Adler-Cavalieri.h966404.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=772fb848-6c04-4cc3-864e-2701382ae93e&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/1000000/10000/3000/2947/53e2adc8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Brunelleschi Hotel Historic Centre of Florence - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77150%2C11.25215&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F0f246Hf-NUnClbXpur6989R5WQ=) Via Dei Pescioni 2, Florence, FI, 50123 #### What's nearby - Piazza di Santa Maria Novella - 3 min walk - 0.3 km - Ponte Vecchio - 5 min walk - 0.4 km - Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km - Piazza del Duomo - 6 min walk - 0.6 km - Uffizi Gallery - 8 min walk - 0.7 km #### Getting around - Unità Tram Stop - 6 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk - Florence Airport, Peretola (FLR) - 25 min drive #### Restaurants - ‪Caffè Concerto Paszkowski - ‬2 min walk - ‪Osteria Belle Donne - ‬2 min walk - ‪Hard Rock Cafe Florence - ‬2 min walk - ‪Colle Bereto - ‬1 min walk - ‪GIACOSA - ‬1 min walk ## About this property ### Helvetia & Bristol Firenze – Starhotels Collezione Luxury boutique hotel remodeled in 2021 and located near Ponte Vecchio A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Helvetia & Bristol Firenze – Starhotels Collezione provides a terrace, shopping on site, and dry cleaning/laundry services. Indulge in a facial, a deep-tissue massage, and a manicure/pedicure at the onsite spa. The on-site Regional cuisine restaurant, Cibrèo Ristorante Cocktai, features al fresco dining and dinner. In addition to a fireplace in the lobby and car rentals on site, guests can connect to free in-room WiFi. Other perks include: - Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge) - Babysitting (surcharge), an elevator, and multilingual staff - Concierge services, massage treatment rooms, and a banquet hall - Guest reviews say great things about the helpful staff and first-rate property condition Room features All 89 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Extra conveniences in all rooms include: - Rainfall showers, bidets, and tubs or showers - 32-inch TVs with satellite channels - Childcare services, electric kettles, and daily housekeeping ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/20000/14000/13999/84743cc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bernini Palace Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,007 reviews CA $320 CA $378 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13999&PinnedHotelID=13999&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room](https://images.trvl-media.com/lodging/1000000/570000/561900/561844/524eb3ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Firenze Porta Rossa Historic Centre of Florence - Pet-friendly - 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Air conditioning 9.6 Exceptional 255 reviews CA $381 CA $444 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=54039677&PinnedHotelID=54039677&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2810000/2803900/2803897/4270b40e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tower Hotel & Spa Historic Centre of Florence - Hot tub - Breakfast included - Spa - Free WiFi 9.6 Exceptional 941 reviews CA $375 CA $438 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2803897&PinnedHotelID=2803897&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/30000/24100/24015/w3995h2667x0y0-630bb770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Excelsior, a Luxury Collection Hotel, Florence Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 354 reviews CA $793 CA $899 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=24015&PinnedHotelID=24015&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 60 per day) - Limo/town car service - Self parking on site (EUR 60 per day) - Valet parking on site (EUR 60 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 40 per person - A bar/lounge - A restaurant ### Restaurants on site - Bristol Winter Garden - Cibrèo Caffè - Cibrèo Ristorante Cocktai ### Things to do - 24-hour gym - Full-service spa - Shopping ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Terrace ### Full-service spa - 4 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator (31 inch wide door) - Handrails in stairways (37 inches high) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible registration desk (45 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Built in 1894 - Fireplace in lobby - Renovated entire property - April 2021 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Hair dryer - Rainfall showerhead - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Individual decor - Individual furnishings - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property's garage will be closed every day from midnight to 7 AM ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 45 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 40 per person - Self parking fee: EUR 60 per day - Valet parking fee: EUR 60 per day - Nearby parking fee: EUR 60 per day (1640 ft away) - Pet fee: EUR 45 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1JJ5NDZ7I ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 14 years old are not allowed in the spa ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Helvetia Bristol Firenze Starhotels Collezione Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Hotel Helvetia Bristol Firenze Starhotels Collezione Florence Helvetia Bristol Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Helvetia Bristol Firenze Starhotels Collezione Hotel Florence Helvetia Bristol Firenze Starhotels Collezione Hotel Helvetia Bristol Firenze Starhotels Collezione Florence Helvetia Bristol Firenze Starhotels Collezione Helvetia & Bristol Firenze – Starhotels Collezione Hotel Helvetia & Bristol Firenze – Starhotels Collezione Florence Hotel Helvetia & Bristol Firenze – Starhotels Collezione Helvetia & Bristol Firenze – Starhotels Collezione Florence Helvetia Bristol Firenze – Starhotels Collezione Helvetia Bristol ## Frequently asked questions ### Is Helvetia & Bristol Firenze – Starhotels Collezione pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 45 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on Dec 1, 2025 start from CA $587.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Helvetia & Bristol Firenze – Starhotels Collezione? > Self parking is available for EUR 60 per day. Valet parking is available for EUR 60 per day. ### What time is check-in at Helvetia & Bristol Firenze – Starhotels Collezione? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Helvetia & Bristol Firenze – Starhotels Collezione? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Helvetia & Bristol Firenze – Starhotels Collezione located? > Located in Historic Centre of Florence, this luxury hotel is within a 5-minute walk of Strozzi Palace and Piazza di Santa Maria Novella. Ponte Vecchio and Cathedral of Santa Maria del Fiore are also within 10 minutes. Unità Tram Stop is 6 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Helvetia & Bristol Firenze – Starhotels Collezione Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 372 8 - Good 118 6 - Okay 32 4 - Poor 12 2 - Terrible 7 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Angela Oct 8, 2025 Liked: Staff & service, amenities, property conditions & facilities Amazing staff , Location and room so beautiful ##### Angela Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Adil Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible hotel ##### Adil Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### manoz Jul 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!! ##### manoz Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Holly Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location. ##### Holly Stayed 1 night in Aug 2025 ### 10/10 Excellent #### esmeralda Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### esmeralda Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anna Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time. ![](https://a.travel-assets.com/ugc/hotel-reviews/8e66dfa9-b67b-4f97-aa01-52f48e5dc6fd-1752667062592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc2fc350-fa46-4a3c-8630-45e3a59491fa-1752667064099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 2 nights in Jul 2025 ### 8/10 Good #### Leigh Oct 24, 2025 Liked: Staff & service, property conditions & facilities The property is gorgeous. The concierge is never around and the staff are not knowledgeable about anything other than dinner reservations. Asking about the Uffizi gallery was a waste of time. For the price, I would have expected a concierge that was available. ##### Leigh Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Matthew Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see. ##### Matthew Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Derek Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed our stay here. Staff was really good and the area is fantastic. Room had skylights but sadly no windows. ##### Derek Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### soudabeh Jan 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, clean and great location ##### soudabeh ### 10/10 Excellent #### Benjamin Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place, staff are so helpful and kind… amazing spa and a great location. ##### Benjamin Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### John Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well built hotel in a great area. Clean, nicely decorated, friendly staff. ##### John Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Dmitry Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Italian hospitality at its best - caring, friendly and professional staff, especially helpful was siñor Franchesco who explained everything to us in a very clear way and took good care of us during our 7 day stay Of course for those few people like us who rented a car and drove into Florence it was a nightmare to drive through busy crowded narrow medieval streets to get to the hotel but they have an option to park your car in the nearby garage and bring it on demand Room was cozy, historic and clean ; service at the restaurant was good, so was the breakfast buffet - it would be better if breakfast extended to 11 am instead of finishing at 10:30 for those like us who aren’t early risers / overall staying at Helvetia Bristol was wonderful as was staying in Florence for the entire week/ would definitely recommend! ##### Dmitry Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Christopher Dec 29, 2024 Close to everything you want to see. Great staff, helpful to find what you might want to see or recommendations/ ##### Christopher Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### ALLAN Jan 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As good a 5 star hotel as anywhere in the world. ##### ALLAN Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Mitja Jul 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is truly 5 star with amazing location and staff You also must visit the spa we are definitely coming back ##### Mitja Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Ehab Jul 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Ehab Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ruth Jan 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property in the heart of Florence. ##### Ruth Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Alexandr Aug 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute boutique. Breakfast in winter garden is excellent ##### Alexandr Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jonathan Sep 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly Recommend - Best Luxury Hotel What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay. ##### Jonathan Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Erin Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a magical hotel! The staff goes above and beyond to make sure your stay is top notch. We had the best time here and will be back and will make sure we tell everyone to book here! ##### Erin Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay My family and I really enjoyed staying at this hotel. The location was ideal. Rooms were nice and spacious. The shower was excellent. Water pressure was perfect, which is a big deal to me. Loved that drinking water was complimentary considering Italy is so hot in July and that they provided ample amounts each day. The only thing that was a little disappointing was the $150 hotel service tip that was added onto our final bill. The front desk representative did explain that it was completely optional and that it could be removed, but it made me a bit uncomfortable and I felt obligated to leave it on (which I think is their strategy). I don't feel like that is the proper way to earn tips. ##### Verified traveller Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Geva Apr 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just perfect ##### Geva Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### tamar Apr 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### tamar Stayed 2 nights in Apr 2024 ### 8/10 Good #### orit hannah Dec 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding Amazing hotel , the staff is very helpful and attending ,the concierge is very friendly and knowable , we enjoyed the stay and can’t wait to come back , thank you all for making my birthday memorable ##### orit hannah Stayed 4 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [B&B Hotel Firenze Pitti Palace al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-Pitti-Palace-Al-Ponte-Vecchio.h17378.Hotel-Information) > > [Grand Hotel Minerva](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Minerva.h582298.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel L'Orologio Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-LOrologio.h2970892.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Hotel Galileo](https://www.expedia.ca/Florence-Hotels-Hotel-Galileo.h187333.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [NH Firenze](https://www.expedia.ca/Florence-Hotels-NH-Firenze.h2387.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Hotel Caravaggio](https://www.expedia.ca/Florence-Hotels-Hotel-Caravaggio.h1030408.Hotel-Information) > > [Aurum Firenze](https://www.expedia.ca/Florence-Hotels-Aurum-Firenze.h28961941.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Arte' Boutique Hotel](https://www.expedia.ca/Florence-Hotels-Arte-Boutique-Hotel.h35187673.Hotel-Information) > > [UNA Hotels Vittoria Firenze](https://www.expedia.ca/Florence-Hotels-UNAHOTELS-Vittoria-Firenze.h905634.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Villa Cora](https://www.expedia.ca/Florence-Hotels-Villa-Cora.h22579.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information)