Title: Florentapartments - Santa Maria Novella - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Florentapartments - Santa Maria Novella Apartment with kitchen, steps from Ponte Vecchio ![Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) | Terrace/patio](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/71c502e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/d3eebd6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Terrace/patio](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/ffebc962.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Living area](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/ec0e10ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Living area](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/72025a98.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Ponte Vecchio and Uffizi Gallery, Florentapartments - Santa Maria Novella has plenty to offer. Stay connected with free in-room WiFi. 6.6 ## Popular amenities - Kitchen - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=14979954&PinnedHotelID=14979954&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ![Apartment, 2 Bedrooms, Kitchen (Location: Via Magenta 10)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/36c54bae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location: Via Magenta 10) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms 2 bathrooms Hair dryer - 807 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Apartment, 2 Bedrooms, Terrace (Location: Piazza Ottaviani 3) | In-room dining](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/31c3bb51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (Location: Piazza Ottaviani 3) ### Highlights Terrace Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms Sofa bed - double - 969 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed ![Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) | Living area](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/09285aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Kitchen (Location:Via Santa Reparata 17) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms 2 bathrooms Hair dryer - 861 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Apartment, 3 Bedrooms, Kitchen (Location: Via Dei Fossi 21)](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/c6d672da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms, Kitchen (Location: Via Dei Fossi 21) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 3 bedrooms 2 bathrooms Hair dryer - 1184 sq ft - 3 bedrooms - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) | Room amenity](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/3de37207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Kitchen (Location: Via Della Scala 36) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms Private bathroom Hair dryer Oven - 1184 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Apartment, 1 Bedroom, Kitchen (Location: Via della Scala 36) | Living area](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/w974h466x6y0-91a4c14b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Kitchen (Location: Via della Scala 36) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Sofa bed - double 2 bathrooms Hair dryer - 807 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) | Room amenity](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/97f29144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Bedroom, Kitchen (Location: Via Dei Canacci 5) ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Separate bedroom Sofa bed - double Private bathroom - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Apartment, 1 Bedroom (Location: Via di Barbano, n. 9) | Private kitchenette](https://images.trvl-media.com/lodging/15000000/14980000/14980000/14979954/b86cc07d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Location: Via di Barbano, n. 9) ### Highlights Air conditioning Kitchen Flat-screen TV Separate bedroom - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/1000000/10000/3000/2947/53e2adc8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Brunelleschi Hotel Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 653 reviews CA $376 CA $436 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=29c90a20-fabe-4e35-b32a-b1614e8bc884&top_cur=CAD) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/45000000/44700000/44696100/44696083/2af0849c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### IL Tornabuoni The Unbound Collection by Hyatt Historic Centre of Florence - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Maria-Novella.h14979954.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Florentapartments-Santa-Maria-Novella.h14979954.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76720%2C11.25339&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gfmi8fA9kSDnoXxz4u62Hw3A47o=) Via Dei Bardi, 60, Firenze, Florence, FI, 50125 #### What's nearby - Ponte Vecchio - 1 min walk - 0.0 km - Uffizi Gallery - 3 min walk - 0.3 km - Piazza della Signoria - 5 min walk - 0.5 km - Palazzo Vecchio - 5 min walk - 0.5 km - Cathedral of Santa Maria del Fiore - 10 min walk - 0.9 km #### Getting around - Unità Tram Stop - 13 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 16 min walk - Florence Airport, Peretola (FLR) - 40 min drive #### Restaurants - ‪Caffé Maioli - ‬1 min walk - ‪Signorvino Firenze - ‬2 min walk - ‪Caffe delle Carrozze | Gelateria Artigianale - ‬3 min walk - ‪Palazzo Tempi Wine Bar - ‬1 min walk - ‪Ristorante Santa Felicita - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Florentapartments - Santa Maria Novella Apartment with kitchen, steps from Ponte Vecchio This smoke-free apartment building features free WiFi in public areas. Each apartment features a kitchen, free WiFi, and a flat-screen TV. Limited housekeeping is available. Florentapartments - Santa Maria Novella offers 7 accommodations with air conditioning. Accommodations all include kitchens. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis. ## Similar properties ![Apartment | Dining room](https://images.trvl-media.com/lodging/107000000/106230000/106220500/106220462/4069c793.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mamo Florence - Il Prato Apartment Historic Centre of Florence - Kitchen - Washer - Parking included - Free WiFi CA $265 CA $570 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=106220462&PinnedHotelID=106220462&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/31000000/30380000/30376600/30376535/64039702.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ponte Vecchio Florence Apartment Historic Centre of Florence - Kitchen - Free WiFi - Living/dining area 7.4 Good 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=30376535&PinnedHotelID=30376535&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment | Private kitchen](https://images.trvl-media.com/lodging/105000000/104960000/104955000/104954982/7f27bfdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guido Monaco by Mmega Santa Maria Novella - 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Breakfast included - Free WiFi - Air conditioning - Parking available 8.8 Excellent 437 reviews CA $147 CA $182 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=25834882&PinnedHotelID=25834882&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2550000/2542200/2542137/4c177330.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ferretti Historic Centre of Florence - Free WiFi - Housekeeping 6.6 367 reviews CA $76 CA $99 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2542137&PinnedHotelID=2542137&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Entertainment - Flat-screen TV ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Housekeeping (limited availability) ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 7 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7 PM Late check-in fee for check-in between 7 PM and 1:30 AM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights - Cleaning fee: EUR 80 per accommodation, per stay (varies per unit) We have included all charges provided to us by the property. ### Optional extras - Late check-in fee for check-in between 7 PM and 1:30 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Florentapartments Santa Maria Novella Apartment Florence Florentapartments Santa Maria Novella Apartment Florentapartments Santa Maria Novella Florence Florentapartments Santa Maria Novella Florence Florentapartments Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Florence Florence Florentapartments - Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Florence Florentapartments Santa Maria Novella Apartment Florence Florentapartments Santa Maria Novella Apartment Apartment Florentapartments - Santa Maria Novella Florentapartments - Santa Maria Novella Florence Florentapartments - Santa Maria Novella Apartment Florentapartments - Santa Maria Novella Apartment Florence ## Frequently asked questions ### Is Florentapartments - Santa Maria Novella pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Florentapartments - Santa Maria Novella? > This property doesn't offer parking. ### What time is check-in at Florentapartments - Santa Maria Novella? > Check-in start time: 3:00 PM; Check-in end time: 7 PM. Late check-in is available from 7 PM–1:30 AM for a fee. ### What time is check-out at Florentapartments - Santa Maria Novella? > Check-out is at 10:00 AM. ### Where is Florentapartments - Santa Maria Novella located? > Located in Historic Centre of Florence, this apartment building is steps from Arno River and Ponte Vecchio. Uffizi Gallery and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 13 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Florentapartments - Santa Maria Novella Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 3 8 - Good 3 6 - Okay 5 4 - Poor 1 2 - Terrible 2 ### 6/10 Okay #### JLMS Jul 11, 2019 Liked: Staff & service The property location was great. The actual property was quite rundown. ##### JLMS Stayed 4 nights in Jul 2019 ### 6/10 Okay #### josie, Ontario Canada Oct 18, 2018 Liked: Cleanliness, staff & service, room comfort The sofa bed was old and hard to take up and down so we left it down which left little room for moving around and the washer did not ring out the laundry?? josie ##### josie Stayed 6 nights in Oct 2018 ### 10/10 Excellent #### christian, Boca Raton, Florida Oct 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay. Very nice apartment to stay in Florence, walking distance to everything!!!!!! Love it. ##### christian Stayed 2 nights in Oct 2017 ### 8/10 Good #### Michael, Toronto, Canada Aug 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location and spacious Our host was a bit late meeting us but was very apologetic and sincere about her tardiness. Our 3 bedroom apartment was close to the train station and was a walkable distance to the tourist sites and a market down the street. We were pleasantly surprised at the spaciousness of the apartment, and loved that there were 2 air conditioner units (very valuable in the middle of a heat wave in Florence) as well as a strong fan. It was furnished well with updated décor and had 2 washrooms. It was nice to have little extras like coffee, sugar, and tour books for our use. The only negatives would be: the washing machine didn't work, and having to walk up the narrow stairway to the 3rd floor with luggage was difficult....but really these are not deal-breakers. We really enjoyed our stay and would not hesitate to book at this location again. ##### Michael Stayed 3 nights in Aug 2017 ### 6/10 Okay #### Cathey, Charlotte, NC Jul 31, 2017 Disliked: Cleanliness, staff & service #### Welcome to Florence (She said sarcastically) When we arrived in Florence, we called to notify the apartment managers, as instructed, since there is no staff on premises and the apartments are scattered throughout the city. The person who answered the phone was very discourteous. We went to the address we were given and waited for someone to arrive to let us in. The apartment was in a nice residential area and we waited at the door for some time before calling again to find out when someone would be there to let us in. We called again and were told by the same rude woman that they didn't have an apartment at that address. We read her the information on the email and she hung up on us. When we called back, she did not answer, so we called Expedia for help. (I dread to see our phone bill for the month!) Miraculously, after we spoke to someone at Expedia who assured us he would find us other accommodation, the rude person called back and said someone would be there in 15 minutes to let us into the apartment. It turns out we were in the right place after all. The young man who arrived 30 minutes later to let us in, had a bike accident on his way -- a car hit him and ruined his bike, so he walked over to help us. He could not have been nicer and apologized for being so late. ##### Cathey Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### dena gil, miami Jun 30, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst hotel ever Please if you are considering stay in this hotel ,don't do it is a complete desaster the toilet is broken the unit went out of power ,the washer machine doesn't work ,an the second floor there is not mattress ,the owners never answered the phone to help me .the worst experience in my life ##### dena gil Stayed 3 nights in Jun 2017 ### 2/10 Terrible #### Verified traveller Jun 15, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I'm sorry but I didn't like the apartment. The staff was very hard to reach. The pictures online are deceiving. The place needs major improvements. ##### Verified traveller Stayed 3 nights in May 2017 ### 6/10 Okay #### Verified traveller Apr 3, 2017 Disliked: Property conditions & facilities, room comfort #### 到火车站方便，但不特别舒适 位置与hotel提供的并不一致，更靠近火车站。房子比较旧，硬件总的来说很老。两个人不建议订 ##### Verified traveller ### 10/10 Excellent #### blas Dec 1, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The apartment was amazing! The location was great and the patio/balcony area was so charming! There was a relaxing tub and plenty of space to relax. The kitchen was fully equipped with all that was needed to cook a meal at home! ##### blas ### 8/10 Good #### Sue, England Sep 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Great apartment and fabulous location but 3rd floor with steep steps so need to be able to climb!! Nicolo who met us with the keys was a mind of information on everything local! Well stocked kitchen and bedrooms at the back away from the noise of the road. Great time had! ##### Sue ### 8/10 Good #### Tom, Seattle, WA USA Sep 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A flat in the center of Florence My wife and I rented this place for 2 weeks (several days of which we were traveling through other parts of Italy). I found the place to be relaxing and it offered more of a "living" experience in Florence than your usual hotel experience. The space is a flat - not a luxury hotel so if you're looking for that, this is not the place for you. There are quite a few stairs to get to the flat and it has a loft bed which would be challenging to access if you are not in reasonable physical shape. Also, there is a futon that can be used as a bed in the living area, which we preferred. There is also a decent kitchen with a good fridge, stove, pots/pans, silverware, etc. The flat is very close to the train station and in easy walking distance to most of the major sites and many good restaurants. Also, the manager who met us when we arrived was very helpful and mapped all the tourist sites and some good places to eat. In-all, we had a good experience and I would recommend to anyone who is looking for an experience that is closer to living in Florence than staying at a hotel. ##### Tom ### 6/10 Okay #### Verified traveller Jul 16, 2016 Liked: Cleanliness #### Good location Well located to get to various parts of Florence, close to centre. Stairs were a pain to go up after a long day. Nice place, upstairs bed not user friendly as too hot there ##### Verified traveller ### 4/10 Poor #### GH, Sydney Australia Jun 27, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Disappointing We were very disappointed with the standard of this accommodation, so much so that we chose not to stay there and were prepared to forfeit our tariff for the 2 nights which we had booked. The pictures listed in the Expedia advertisement can be very misleading to what the accommodation actually was. The listing contains pictures of a number of apartments with a variety of types of accommodation. This apartment contained a loft bed which was totally impractical and not properly portrayed in the advertisement. There was negligible height to the ceiling and the access to the loft style bed was via a type of spiral staircase which was virtually impossible for a person of my size to access. The apartment was rather dated, untidy and definitely overpriced. Access to it, up several flights of stairs, was also very difficult. As stated, we decided to relocate ourselves to a hotel around the corner which cost 2/3 of the price and represented a far better standard of accommodation including a free breakfast. I have used Expedia extensively over a long period of time for both international and domestic travel. This would be the only time I have reported such issues and not stayed in the accommodation. Expedia management were of excellent assistance in resolving this issue on our behalf when we raised it with them. However I would suggest that Expedia review the accommodation rating and provide more specific pictures and detail on the various apartments which are listed. ##### GH ### 10/10 Excellent #### JAESUNG May 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JAESUNG Stayed 3 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Hotel Berchielli](https://www.expedia.ca/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information)