Ratings based on 336 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia-Verified Reviews
3 out of 5
by A verified traveller from Michigan

Posted 5-Jul-2019
I liked service was prompt. My phone did not work in room. I went to gym and when I came back, maintenance man just arrived to room. Offered to change our room because phone could not be repaired instantly. We were leaving so was not necessary. Did not like awful smell in rooms. I rented 2 rooms and one had a stronger smell than the other. Smelled as if pets resided there and odor was attempted to be cleaned. Very nauseating at first.
5 out of 5
by A verified traveller

Posted 2-Jul-2019
Location was wonderful! Free airport shuttle, bar and restaurant.
5 out of 5
by A verified traveller

Posted 10-Jun-2019
The staff was excellent—always willing to help. My husband lost his computer mouse—the front desk staff left notes to each other in order to get the mouse back to us. They were also very helpful with providing information on the local area. Beds were very comfortable, very clean room, and friendly staff made this a wonderful experience. The only negative comment I can make is that our room phone did not work—I told the person at the desk and he said he would send maintenance to check it out but it was never fixed. I would definitely stay here again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 3-Jun-2019
4 out of 5
by A verified traveller

Posted 27-May-2019
Very upscale hotel. Clean. I would recommend this hotel.
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-May-2019
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-May-2019
5 out of 5
by A verified traveller from Cleveland

Posted 23-Apr-2019
The bed n bedding was so comfy. But the noise upstairs could be heard clearly. That was not so nice.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 1-Apr-2019 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Mar-2019 on Hotels