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Reviews

5/5 Excellent
1,434 reviews
"Very room and facilities are very clean and comfortable. The check-in/ out proc..."

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Santa Maria Novella Basilica and Museum
    6 min walk
  • Popular Location
    Medici Chapels
    7 min walk
  • Restaurant
    Trattoria dall'Oste
    1 min walk
  • Restaurant
    Bar Maja
    1 min walk
  • Airport
    Florence (FLR-Peretola)
    9 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Economy Double Room Single Use, View

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Classic Triple Room

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite, 1 Queen Bed

    Room Amenities

    • Sleeps 3
    More details
  • Economy Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Economy Double Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Comfort Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Comfort Double Room Single Use

    Room Amenities

    • Sleeps 1
    More details
  • Comfort Double Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Comfort Double Room Single Use, View

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Single Room

    Room Amenities

    • Sleeps 1
    More details
  • Economy Double Room Single Use

    Room Amenities

    • Sleeps 1
    More details

About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, c-hotels Ambasciatori is in the city centre and near the airport. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Saint Mary of the Flower and Piazza del Duomo. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Visarno the Hippodrome.

Popular Location

What's nearby

  • Santa Maria Novella Basilica and Museum - 6 min walk
  • Medici Chapels - 7 min walk
  • Fortezza da Basso - 9 min walk
  • San Lorenzo Church - 10 min walk
  • Piazza della Repubblica - 11 min walk

Getting around

  • Florence Santa Maria Novella Station - 3 min walk
  • Florence-Cascine Station - 19 min walk
  • Florence (FLR-Peretola) - 19 min drive

Restaurants

  • Trattoria dall'Oste - 1 min walk
  • Bar Maja - 1 min walk
  • Deanna Terracaffè - 1 min walk
  • Il Portale - 1 min walk
  • I 4 Amici - 1 min walk

About this property

c-hotels Ambasciatori

4-star Florence hotel in Santa Maria Novella, walk to Santa Maria Novella Basilica and Museum
Along with a bar/lounge, this smoke-free hotel has valet parking and a business centre. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 255 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service and TVs.
C-hotels Ambasciatori offers 255 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include a bath and shower with a deep soaking bath, a bidet, complimentary toiletries and a hairdryer.
This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 30 per day
Valet parking: EUR 30 per night
Airport shuttle available
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 10 for adults and EUR 10 for children
1 bar
Room service available

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Spanish

Business services

Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds

Bathroom

bathtub or shower
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
TV

Food and drink

Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Property payment types

Diners Club
Discover
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99 due to national regulations. For further details, please contact the property using the information in the booking confirmation.

Property is also known as

  • C-Hotels Ambasciatori Hotel Florence
  • C-Hotels Ambasciatori Hotel
  • C-Hotels Ambasciatori Florence
  • C-Hotels Ambasciatori
  • C Hotels Ambasciatori
  • Hotel Ambasciatori
4.1

Very Good

5 - Excellent
597
4 - Good
568
3 - Okay
174
2 - Mediocre
56
1 - Poor
39
4.3
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness

The hotel was centrally located, within easy walking distance of all main attractions which was really handy. However, I wouldn’t say this is a four star hotel, and the pictures are nothing like what we got for a room. The room was tired, with cracks in walls throughout, there was mould in the shower and the walls had splatters of bugs. There was even a section of the wall which had what looked like blood smeared. We complained to the hotel who said that if we really weren’t comfortable they could see if there were any other rooms available but weren’t sure they’d be able to accommodate us. In the end we ended up staying in the room but expected that some bits would be cleaned (ie the blood); unfortunately it wasn’t.

Stayed 3 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Very room and facilities are very clean and comfortable. The check-in/ out process was a breeze.

    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel is directly opposite the train station, which is very convenient. The cathedral is a 10-15 minute walk away. An early check in time was available on the day that we arrived. A cab to the airport cost 26 Euro.

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct. 2019

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