One Bedroom Cottage | Terrace/patio
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Reviews of Birchwood Cottages

3 out of 5
Birchwood Cottages
208 Milford Road, Te Anau

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 146 reviews" "
Rating 8 - Good. 39 out of 146 reviews" "
Rating 6 - Okay. 9 out of 146 reviews" "
Rating 4 - Poor. 1 out of 146 reviews" "
Rating 2 - Terrible. 0 out of 146 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice to have our own space. Close enough to town for groceries and shopping.
Stayed 1 night in Mar 2024
Response from Ray on Apr 1, 2024
We appreciate your comments and the time spent to write a review for our accommodation.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The place provided everything needed for a stay including a washer and dryer. Plenty of room for a family of 7. Well maintained.
Stayed 2 nights in Mar 2024
Response from Ray on Apr 1, 2024
Thank you for your review which is much appreciated.

6/10 Okay

wing keung samuel

Travelled with family
Facility quite dated and the BBQ stove is very dirty.
Stayed 2 nights in Feb 2024
Response from Ray on Mar 14, 2024
You were lucky to have a BBQ. WE do not scrub it each time as it can get quite rusty. We rely on you giving it a scrape yourself.Most people give this place a 5 star. We do not cater for snobs sorry.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable cottage. Close to all facilities. Highly recommended.
Stayed 3 nights in Mar 2024
Response from Ray on Mar 14, 2024
Thank you.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the deluxe cottage and enjoyed the separate bedrooms, the kitchen, the place to do laundry, the deck—everything was perfect for our party of six. I would highly recommend this lovely place.
Stayed 1 night in Feb 2024
Response from Ray on Mar 14, 2024
Thank you

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and amenities.
Stayed 4 nights in Feb 2024
Response from Ray on Mar 14, 2024
Thank you

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and tidy, just like home but on a smaller scale
Stayed 3 nights in Jan 2024
Response from Ray on Feb 10, 2024
Thank you for your review.We appreciate your 5/5 rating.

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ray on Feb 10, 2024
Thank you for your 5/5 review.

8/10 Good

Ine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything what you need is in the house. Clean&tidy. We loved our stay. Thanks.
Stayed 3 nights in Nov 2023
Response from Ray Horrell on Nov 12, 2023
Thank you for your great comments

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Ray on May 14, 2023
Thank you, Lin., You were a 10/10 guest, and we appreciate your 10/10 review and hope that you are able to come again one day soon.Regards Ray

8/10 Good

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, comfortable beds, has everything we need in the unit. Just steps away from shops and lake front.
Stayed 2 nights in Feb 2023

10/10 Excellent

Laura

Stayed 4 nights in Jan 2023

10/10 Excellent

Hemi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cute little cottage. We loved it. Had everything we needed & the manager was super friendly & helpful. Would definately book my stay again on the next holiday.

10/10 Excellent

Peter

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decking and BBQ. Such a lovely place.
Stayed 2 nights in Sep 2022
Response from Ray Horrell on Oct 6, 2022
Thank you for your comments. Much appreciated

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double beds were not very comfortable, but the house was great. Everything that we needed was there and our grandson loved the trampoline
Stayed 2 nights in Jun 2022

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute cottage
Cute cottage private with all amenities. Thank you
Stayed 2 nights in Dec 2021
Response from Ray on Dec 28, 2021
Thank you. It is oh so good to have people appreciating the effort we put in to make your stay comfortable Cheers Ray

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled with a toddler who loved the trampoline and swing.
Stayed 3 nights in Mar 2021
Response from Sasha on Mar 27, 2021
Thank you Penny for the review. We are delighted that your toddler enjoyed our amenities. Thank you for coming to stay with us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitted our needs perfectly, happy to return if we are ever in the area again looking for a place to stay.
Stayed 1 night in Jan 2021
Response from Ray on Feb 9, 2021
We are pleased that you enjoyed your stay and hope that you are able to return one day

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jan 2021
Response from Ray on Feb 9, 2021
Thank you for your review of our accommodation in Te Anau. We hope to see you again one day and see if we can get the "staff" up to 100%

10/10 Excellent

MalcolmR_F, Central Otago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable house in a handy spot. Warm, clean and nicely appointed.
Stayed 2 nights in Oct 2020
Response from Dee on Oct 11, 2020
Thank you for the fantastic review, we are delighted you enjoyed your stay with us

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with wonderful hosts. Stoked up the fire for us and organised our trip to Milford. Comfy beds, warm and cosy. Thanks so much for a great few days
Stayed 2 nights in Jun 2020
Response from Dee on Jul 5, 2020
Thank you for the fantastic review, we are delighted to hear that you enjoyed your stay with us, and the help with tours etc.

8/10 Good

tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful cute holiday home
Ray was amazing and service was great!
Stayed 2 nights in Jun 2020
Response from Dee on Jul 4, 2020
Thank you for the wonderful review

10/10 Excellent

Jeanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ray on Jun 24, 2020
Thank you Jeanna It is so wonderful to receive a 10/10 feedback We appreciate the time you took to write this review Regards Ray

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all working to make their guests happy.
Stayed 4 nights in Mar 2020
Response from Dee on Mar 9, 2020
Thank you for your wonderful review.

8/10 Good

Josef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is ok
Stayed 3 nights in Feb 2020
Response from Dee on Feb 26, 2020
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place. Awesome staff, clean, great location, awesome price. Have stayed here before and will do so again
Stayed 1 night in Feb 2020
Response from Dee on Feb 13, 2020
Thank you for your lovely review, we hope to meet you again some day.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, love staying at this place. Staff are extremely known and helpful and cottages have everything you need
Stayed 2 nights in Feb 2020
Response from Dee on Feb 13, 2020
Thank you for the lovely review.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good location for taking a trip over to see the glow worm caves and Doubtful Sound, also driving to Milford Sound.
Stayed 3 nights in Jan 2020
Response from Ray on Feb 5, 2020
Thank you very much for your 5 star review Much appreciated Regards Ray

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Ray on Feb 5, 2020
Thank you for your review and the time spent to write it

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great close location to waterfront, nice clean space!
Stayed 1 night in Jan 2020
Response from Ray on Jan 22, 2020
Thank you for your 5 star rating on our accommodation

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location,very nice staff,rustic cottage
Very rustic, not what we expected. Expensive for older accommodation needing refurbishment. Strange bathroom layout. While there were laundry facilities, guests were instructed not to use the dryer unless it was pouring rain outside.
Stayed 2 nights in Nov 2019
Response from Ray on Nov 15, 2019
Most people do not mind the unusual layout as the shower toilet and vanity are all separate rooms. There was nothing to stop you using the drier, but cloths do dry much quicker in the private cloths line provided. Not sure what the age of the unit has to do with your comfort. This is the first comment such as this that we have had and we would ask people to read beyond this review before taking it seriously

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly personal service. Shown to our cottage and given a quick overview of the wifi and facilities.
Stayed 2 nights in Oct 2019
Response from Dee on Oct 26, 2019
Thank you for the wonderful review, we are delighted to hear you enjoyed the personal service we provide.

10/10 Excellent

PaulKleynhans, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager went out of his way to phone our tour operator and accommodated us in bigger accommodation. Really pleasant to have stayed there.
Stayed 1 night in Oct 2019
Response from Dee on Oct 17, 2019
Thank you for the wonderful review, we are delighted to hear you enjoyed your stay with us.

10/10 Excellent

Z, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice NZ decor, equipped with everything that we needed.
Stayed 2 nights in Sep 2019
Response from Ray on Sep 29, 2019
Thank you for your short but appreciative review of our accommodation here in Te Anau. We hope you had a great holiday and welcome you to return one day soon Regards Ray Owner

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from Dee on Aug 28, 2019
Thank you for leaving us a review.

10/10 Excellent

Nerus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility. Great staff and service. Perfect for our stay with a little kid (it even had a slide and a swing).
Stayed 2 nights in Mar 2019
Response from Dee on May 8, 2019
Thank you for the lovely feedback, we are delghted you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and warm cottage, great facilities including a full laundry and kitchen. Plenty of room, we stayed three nights with a family of five. Lots of room for the kids to play outside, and it came equipped with board games for inside, and some outside games and a trampoline.
Stayed 3 nights in Apr 2019
Response from Dee on May 1, 2019
Thank you for the wonderful review.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple of nights with enough space and clean and tidy.
Stayed 2 nights in Mar 2019
Response from Dee on Apr 17, 2019
Thank you for the wonderful review.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived, the hostess recommended three things - watch the movie about the Fiordlands park in the cinema, dine at the Red Cliff restaurant, and go to Milford Sound even if it is raining. Perfect, she was right on all three. The restaurant is great, the movie is fantastic, and Milford Sound was glorious, especially in the rain.
Stayed 2 nights in Mar 2019
Response from Dee on Mar 30, 2019
Thank you for the wonderful review. We are delighted to hear that you enjoyed all of Leonies suggestions on things to do.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Dee on Apr 3, 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Dee on Apr 3, 2019
Thank you.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in a house in a quiet neighbourhood. It was delightful and of course, for two of us, we had plenty of room! Only thing missing was the fireplaces of the cabins as it was chilly outside. Dee was great and we had a wonderful stay.
Stayed 1 night in Feb 2019
Response from Dee on Mar 6, 2019
Thank you for the great review, we are delighted to hear you enjoyed your time with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, comfortable bed, quiet, very well supplied kitchen with all the pots, dishes and gear to cook including an apron and a barbeque. Also loved the small group Milford Sound tour we did arranged by Birchwood.
Stayed 2 nights in Feb 2019
Response from Dee on Mar 6, 2019
Thank you for the wonderful review, we are glad you liked the extra little touches.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Dee on Mar 6, 2019
Thank you

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018
Response from Dee on Mar 6, 2019
Thank you

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Really very good option for Te Anau. The 1-bedroom unit was well equipped and, as a stand alone cottage it was very quiet with no noise from neighbors or the road. Bedroom is at the back of the cottage so it is very quiet. Heat and air conditioning was a plus. Used both during my stay! Staff was warm and very accomodating. I wanted to extend my stay but they were sold out, so I moved to a motel which was not nearly as good. I can strongly recommend Birchwood. I would return here without hesitation.
Stayed 3 nights in Dec 2018
Response from Ray on Dec 27, 2018
Thank you for the wonderful review, it was a pleasure having you stay with us, and would welcome you back anytime.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
2 showers one toilet off laundry?? Not great value for money Lacks character On highway but not too noisy
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, the cottage was nicely set up with the basic kitchen appliances and the staff were very helpful
Stayed 2 nights in Dec 2018
Response from Ray on Dec 19, 2018
Thank you for your remark of which I will pass on to the rest of the team. We hope to see you return one day Regards Ray

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great quiet location. Lots of place in the 3 bedroom house we had
Stayed 3 nights in Nov 2018
Response from Ray on Dec 12, 2018
We appreciate your rating and comment about our accommodation in Te Anau Regards Ray