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Reviews of Towneplace Suites By Marriott Findlay

2.5 out of 5
Towneplace Suites By Marriott Findlay
2501 Tiffin Ave, Findlay, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 193 reviews" "
Rating 8 - Good. 55 out of 193 reviews" "
Rating 6 - Okay. 17 out of 193 reviews" "
Rating 4 - Poor. 8 out of 193 reviews" "
Rating 2 - Terrible. 5 out of 193 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Liked: Staff & service, amenities
It was nice that they immediately found a remote when the one was missing from my room, and the water was empty in the fitness room, and the lady working all night was nice enough to change it right away. I got to use the tray mill, but it was disappointing that the elliptical machine was broken and many of the free weights were missing.
Stayed 1 night in Feb 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, but the only problem was the heat. It wasn't working properly 😕 😒 especially when the snow is falling outside 😑 other than that THE BREAKFAST WAS EXCELLENT! 😑
Stayed 1 night in Feb 2024

8/10 Good

Kimberly, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chavanique

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My expetience was very positive overall
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME STAFF
The hotel room was clean, the shower had endless hot water and a great shower head, but what made our stay exceptional was the staff. All the girls in the office were so friendly and sweet. They made us feel like family.
Stayed 4 nights in Nov 2023

10/10 Excellent

Charmayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very cozy and comfortable. The room was like having our own private apartment. It was clean with a modern feel. Staff was very nice and professional. We will definitely be back to stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

SHUHUA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Daniel

Stayed 7 nights in Oct 2023

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great personnel, clean, quiet
Stayed 2 nights in Oct 2023

10/10 Excellent

Gisele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite a surprise to see how large the room was and had everything we could eve need and for a bonus that the lady who checked us in served home made chocochip cookies for all the guests. Will definitely return to this location.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

6/10 Okay

Mary

Liked: Staff & service
OK but will not be back
Check in was good, but there is no real lobby—front desk is tucked away and it was a little hard to figure out where to check in. Our 1-bedroom suite was spacious. The sleeper sofa didn’t fold out, only sleeps one person and wasn’t terribly comfortable. The kitchen was nice but needs a deep cleaning. The hot water for my shower was only lukewarm, which was not pleasant at 6 a.m. Breakfast was more of a continental, although you could make a waffle. Overall an ok stay, but we would stay elsewhere the next time we are in the Findlay area.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennise Samuels

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice property
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in decent shape for the age. Staff was extremely helpful and just plain nice. Love central location to other amenities. Would use again.
Stayed 6 nights in Aug 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

SHUHUA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Francie

Stayed 2 nights in May 2023

10/10 Excellent

Raymond S.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Stayed 1 night in Feb 2023
Response from General Manager on Mar 30, 2023
Thank you for taking the time to complete a great survey! We truly appreciate you choosing us, and hope to see you again soon!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Dec 2022

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet and comfertable.

10/10 Excellent

Dominique

8/10 Good

Julian

Stayed 1 night in Oct 2022

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2022

10/10 Excellent

Angela

Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took great care of accommodating our wedding block of rooms and any special requests!!
Stayed 1 night in Jul 2022

4/10 Poor

Leslie

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Sleeper sofa is not a sleeper sofa it’s has no mattress. Breakfast was so sad! Room smelled so bad! Guest smoking weed at smoke area could smell at pool. Very very small area to walk dog. Shower had absolutely no water pressure.
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Not great
Disappointed that the room was listed with a pullout couch bed. We had to purchase an air mattress as the pullout does not have a mattress. Without the purchased air mattress it felt like you were sleeping on the floor. Something you shouldn’t have to absorb for $200 a night.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & Comfortable, however...
The room was clean, bedding very comfortable, the hotel was quiet and the staff was friendly. Unfortunately, when the shower was turned all the way up to hot, it was not hot. We were able to get a hot shower at night but the morning shower was lacking heat.I had read about this problem in past reviews but had hoped that it would have been addressed by now. It has not been fixed. The breakfast options consisted of hard boiled eggs, yogurt, bagels, apples, bananas, etc....no sausage, no scrambled eggs, no bacon. Luckily McDonalds is close by. The location is wonderful since there are many restaurants, shopping and grocery stores in close proximity The pool was drained at the time of my stay. I didn't inquire if they were intending on filling it for the summer season. The outer hotel door had a ziptie on the interior handle, making the locking mechanism ineffective so that anyone without a card could gain access. The doors, oh my goodness, SO SQUEAKY! The interior doors (bathroom, bedroom) do not open and close freely. They get stuck and they squeak. This makes it difficult to be quiet when others are sleeping. Overall it was a quiet and comfortable stay but some of the amenities were lacking.
Stayed 2 nights in May 2022

10/10 Excellent

Davene, McDonough

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff were very nice and the place was clean!
Stayed 1 night in Apr 2022

8/10 Good

Shanmugasundaram

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, near to dine and shopping.
Stayed 13 nights in Nov 2021

4/10 Poor

Jeanine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room ok, but breakfast and coffee lacking.
We liked the space of the room, but the shower was almost cool/barely lukewarm, the first two days. We had to talk ourselves into showering, since it was so unpleasant. The day we were checking out, we did get a hot shower and were grateful for it. The breakfast was less than average. We thought it would have at least scrambled eggs or sausage or something other than fruit, waffles and yogurt. Lastly, the coffee in the room and at the breakfast area was see through, flavorless and weak. The staff at the desk were nice and the housekeepers were nice and kept the room clean.
Stayed 3 nights in Dec 2021

10/10 Excellent

Sharonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay hear every other weekend love this place.
Stayed 1 night in Oct 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey, clean and comfortable
Stayed 2 nights in Aug 2021

10/10 Excellent

randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, newly updated rooms . Friendly staff . Close to everything we need.
Stayed 6 nights in Jul 2021

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great minus the complementary breakfast not available but its understandable. There is no mattress topper for the pull out bed so it is very uncomfortable sleeping on wood covered by leather for 10 days with just a thin blanket and sheets (a day or two I can understand but it was not at all easy to sleep on for a week and a half.) Staff was great and tried to make the stay as comfortable as possible. Good location with many restaurants and shopping stores around.
Stayed 10 nights in Jun 2021

6/10 Okay

Jeannine

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the customer service from front desk.
Stayed 1 night in Apr 2021

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite with a good amount of space and storage. Conveniently located. The only issue was the water temp, which was barely hot enough for showering.
Stayed 2 nights in Dec 2020

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020

6/10 Okay

Joyce

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2020

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive
The staff was so helpful and responsive. I called several times with questions and changes and the staff was able to help me each time.
Stayed 2 nights in Jul 2020

8/10 Good

randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly remodeled rooms were nice. Hot water took a long time to come to our room.
Stayed 3 nights in Jul 2020

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and simple.
Property clean ans simple. No breakfast due to covid. Would stay again. Thin walls, could here neighbor snoring.
Stayed 1 night in Jun 2020