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Reviews of Riad au 20 Jasmins

4 out of 5
Riad au 20 Jasmins
11 Derb Zerbtana, Quartier Batha, Fes

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 3 nights in Apr 2018

6/10 Okay

cdn, n

Liked: Cleanliness, staff & service
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad. One of the nicest we stayed in, in a month in Morocco. The manager was great and very helpful!!! If you're not using the Euro however, be careful because when they covert their prices from Euro to Dirham and then into your currency you will a pay higher price then quoted verbally and on website. Very unethical practice which was shame at the end of a beautiful stay :(

8/10 Good

Goffin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Haven from the Storm
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.

10/10 Excellent

alan, chicago, il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play to stay in Fez
Very nice Riad. Very friendly and helpfull staff and manager. The Riad is very nicely furnished. Very Beautiful space.with a great garden and wifi. We enjoyed our breakfast on the main floor of the riad. We stayed in Morocco for about 2weeks, travelling throughout the country. Please be advised that a Riad is a former 'private home', so you may not have much privacy in your room( A Riad is not a good idea for newlyweds!) as you can hear all noise from the common areas. That said, we enjoyed all the Riads we stayed at. The location is great; it was close to an entrance to the medina, as well as several very good and inexpensive places to eat. Also, it was close to a parking area (making it easy to get dropped off/picked up by vehicle). We felt very safe in this are of Fez. Also, the manager was very helpful in arranging a very good driver for us at a reasonable rate. The driver was friendly, courteous, and spoke english well.

4/10 Poor

Benito

Travelled with partner
Disliked: Amenities, property conditions & facilities
Expedia rates this Riad as "impressive". Well, they're many impressive riads in Fez, but this is not one. The building is nice and could be a wonderful riad, but it's poorly managed and maintained with a result far worse than in pictures. It's definitely not a 4 starts hotel, as pretended, rather a B&B. Two people take turns 24 hours, sleeping in the sofas. They do their best, but this is not the kind of service one can expect. Breakfast is correct, not excellent. The rooms in the upper floor are too hot, even in April. Those in the terrace level may be hell. In short, considering the fares, choose another place to stay. ps. All this lack of professionalism is consistent with the first problem we had with the riad, they overbooked and ask me to cancel the reservation. Only thanks to Expedia pressure they accept to keep our booking. Bad idea anyway...

10/10 Excellent

Ching Pong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In realta’ l Indirizzo a cui credevo corrispondesse il Riad e’ l altro omonimo della loro compagnia... ma Chiarito l equivoco non ci sono stati problemi. Il riad si trova comunque in una posizione strategica
Stayed 2 nights in Dec 2017

8/10 Good

heliana Marinho

Liked: Staff & service
hotel bem localizado
Tranquila e adequada

10/10 Excellent

Miguel Ángel, Valladolid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lujo de hotel a un precio increíble.
Una estancia muy agradable en el Hotel y en Fez en general. El personal del hotel muy atento y amable. Los desayunos estupendos. Y el precio increíble.

8/10 Good

Gé et Fred, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil très chaleureux. Ambiance conviviale.
Très beau riad bien placé. Nous avons été accueilli par sa propriétaire, Aïcha et son équipe de façon très chaleureuse. Nous avons eu la bonne surprise d'avoir une chambre mieux que celle que l'on avait réservé, avec un accès sur la terrasse et la vue sur la medina. La cuisine typiquement marocaine est délicieuse et le cadre magique. Très beau séjour à recommander !

10/10 Excellent

Angèle, Enschede Niederlande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am rande der Medina, sehr interessante umgebung
Das RIAD 20 Jasmins ist ein wundershönes Gebäude, personal ist sehr freundlich und flexibel. Ich habe mich sehr wohl gefühlt.