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Reviews of Ramada by Wyndham Fes

5 out of 5
Ramada by Wyndham Fes
85, Av. Des F.A.R., Fes

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 135 reviews" "
Rating 8 - Good. 53 out of 135 reviews" "
Rating 6 - Okay. 27 out of 135 reviews" "
Rating 4 - Poor. 9 out of 135 reviews" "
Rating 2 - Terrible. 10 out of 135 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

ABDULLAH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

2/10 Terrible

mo, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful.Nothing good to write about.
The worst hotel of the century.. all you see on the site pictures is not what you get. The building is Very old,the Capet is very dirty that I couldn’t even use my socks to walk on it. How is this a 5 star I do not know. No satellites Chanel in the room. The only good thing is that I didn’t spend more than one night.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Not the best but affordable for what it is
Hotel is not a real 5 stars. It's falling into pieces in some rooms. But still, it's comfortable. The quality of the service is below what one could expect. Nevertheless, the location is good and the price acceptable.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning could have been cooler
Stayed 1 night in Jun 2018

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, value for money, great service
Good hotel for the price, great service, comfy beds but the rooms are a bit dark, couple of cover shops outside, there is a newsagent across the road next to Aliena coffee shop, gets comes and waters from there as they are very expensive in the hotel
Stayed 3 nights in Jun 2018

8/10 Good

adams, casablanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Friendly staff, large room, clean bath Best price/quality ratio
Stayed 1 night in Dec 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
I loved the location, the ppl spoke good English and very helpful,
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Dated hotel in need of a revamp
Sad old hotel in need of a revamp. The positive include good location close to the train station. The staff were fine and the room was only ok. The negatives include very poor AC in the room that really didn't work to any degree that was satisfactory. As well the breakfast was terrible , too expensive, very little variety and very little flavor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better
The hotel is a decent location. Not far from the train station and close to the streets with all the restaurants and shops. For a 5 stars, the hotel seems old and not well maintained. Nevertheless, the staff is friendly and helpful. The only really bad point was the SPA: the staff there don't speak neither English, French or Spanish. And they are not always very professional. The Wifi is also a inconvenience as it's not work always correctly

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ramada fes
Front Office staff was great, also the bellboy and voiturier. But Housekeeping was horrible they entered the room without knocking. Also th call center hang up the phone, very impolite.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I like the hotel a lot nice clean good customer service

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An American Oasis in Fez
Standard American-style hotel located in ville nouvelle so a taxi ride from the Medina. Front desk staff were very helpful. Bar staff needed some training. Don't bother with the breakfast. Try the café across the street for better coffee and pastries.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience, the staff is really great and the hotel is very clean and has everything you need ... I would come back for sure

8/10 Good

Atif

Liked: Cleanliness, staff & service, room comfort
After staying in in a very poor cold and dirty hotel in Rabat this was just great

2/10 Terrible

Shabbir A, South Africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2 female staff were not helpful The hotel is 2 star

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Luxury with a few serious and unnecessary problems
The biggest problem of this place is that security are advised not to allow guests to bring food and drink to the room. Signs claim this is due to food safety issues but I doubt Morocco or Fes is such a dirty place that this is necessary. It rather sounds like they make up for the bargain prices by getting the lost revenue in through the back door. For any average hotel I would rate the place excellent and recommendable, but if they want to be a 5 star place they need to give the 5 star treatment, and they definitely fail there. Staff are friendly and mostly helpful, but they could do better. They seemed to be pretty disinterested unless it was about making money: Everything I asked directions for was just 'right at the petrol station' and nobody tried to make sure I knew where I was going. Maybe they were too busy keeping an eye on guests, making sure nobody would bring up drinks... Before bookng I read a review from a fellow traveller about this. So I did email the Ramada inquiring if this was true. The Hotel did not have the courtesy to reply. Eventually the price dropped to silly levels (making it viable to stay there and buy all food/drinks from them) so I booked anyways. Another thing was making phonecalls. I tried to ask what they charge, I was only told that calls are charged by impulses. After making the actual call it was way more expensive than estimated by the receptionist...

2/10 Terrible

Mayya, Brussels

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in the city
Its not 5 star. Rooms are dirty, facilities are old, bar selling fake alcohol (beware if you would like to have a nice whiskey, does not matter what you order, you will be given Red Label anyway), rude staff.

6/10 Okay

Liiban, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay
Nearly a month stay at Fes- what a Great City! This Hotel is very roomy, comfortable and is located just a mile from the Train station. The room service and door staff are very friendly and when you ask for towels or an ironing board, you get it within a couple of hours. The downsides are: 1- Second hand smoke coming to the rooms all through the night. Not easy to have a Window open for too long in December. Even though I stayed on the 6th floor, which is non-smoking floor, plenty of cigarette smoke made its way. Not sure if it was coming from the 5th floor level or from 1st through the 5th floor. Blocking the door bottom opening with a towel helped a bit. The Hotel should fix their HVAC system. 2- Loud music noise throughout the night-every night. Not sure why this has not been fixed after many other guests reported the same thing.There is a club on the premises that has very loud music all night. 3- No in-house Microwave or coffee maker. This should be a simple fix, soon I hope. 4- The ladies at checkout were not as professional as the men. Don't they realize we are possible repeat clients later on?

10/10 Excellent

Sandra, Niagara-On-The-Lake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Enjoy stay. Great room.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rest at the Ramada
Hotel is well located and the rooms and beds are very comfortable and clean. It is consistent with what you would expect from a Ramada. Staff was nice and helpful. The downside is that the hotel has several restaurants with live music that was extremely loud and made sleeping impossible until it finally stopped well after midnight both nights we were there. Also, made the terrible mistake of getting a pedicure at the "spa" which was terrible and very unsanitary.

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Comfort
We were arriving late in Fes and wanted to stay at a place where a taxi could take you to the front door - in contrast to the maze in the medina. The hotel room was large, comfortable and clean and a touch of luxury! We stayed on level 6 which is a non-smoking floor, however we were still disturbed by smoke. They have a disco in the basement, very late in the evening we rang to find out when the boom boom boom would stop.......apparently it is 4am. I find it surprising that a hotel chain of this caliber is willing to jeopardise the sleep of its guests for a night club, particularly when we are on the top floor, I can't imagine what it would have been like on the lower floors

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
nice hotel. friendly staff. good location

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

latifa, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel close to the city centre
Found the hotel modern,clean and the bedroom was a good size, the staff were very helpful, when the television didn't work in the room we were moved immediately, good internet coverage, live music and a good restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall impression is very satisfying. Only bath was on really bad condition.

8/10 Good

Armen O, Woodland Hills, CA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Comfort of the room
Hotel is clean & in good location. However, they intentionally turn off the air condition after 12 midnight to apparently save power? I complained to the front desk of the situation and A/C was fixed for the next day. However, the following night, the turned of the air & it was very uncomfortable to sleep in a 85 degree room. Hotel manager offered us a free night stay & breakfast to compensate for this issue.

4/10 Poor

D, london

Disliked: Cleanliness, staff & service, property conditions & facilities
Not 5 star!
Located in quiet area which is good. However the facilities in the room are run down.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ramada Fez
The hotel is convenient to the railway station and an easy 30 min stroll to the medina (take the left fork at McDonald's). Restaurants near the hotel are sparse apart from expensive hotel restaurants, pizza and hamburger joints. Chicken Mac, as mentioned in Lonely Planet, was the best we could find. The thumping bass from the disco music downstairs until 3.30 am reaching our 5th floor room was annoying but I am a light sleeper. My wife had no such problems. The room was very clean and the bathroom modern. The king size bed was superb. 4 euros city tax per person per night is fine if it reaches those who most need it. 24 euros for three nights was a surprise 'hit'.

6/10 Okay

k28, korea

considering 5star and it's brand value, price was relatively reasonable but food and service wasn't that good.

8/10 Good

tony, london uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel close to the city centre
Would recommend the hotel to family and friends

2/10 Terrible

Presta

Disliked: Cleanliness, staff & service, room comfort
I do not recomend Ramada Fes
No hot water in the shower. We took cold shower everyday in December. We complained every day but it didn't help. Both of us gut sick. We asked to change the room but the management didn't help with that. Internet didn't work at the room or at the reception area We asked for professional guide but got a man who new little English and didn't know the land marks but charged us as a professional guide. Overall it was a miserable stay. Anna S.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price for Peace of Mind
I payed a little more than usual to stay at Ramada Fes because I was a solo female traveler and wanted a place where I felt safe in a city I was unsure about. Ramada Fes made me feel safe and helped me get taxis to and from the airport at reasonable prices and they can help set up tours for you (I didn't use this service but it is available). The accommodations where very pleasant and comfortable. Again, it was a bit pricy for my taste, but definitely worth the peace of mind knowing I would be safe.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the price of the room
Enjoyed it very much as did all members in my group.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Example, new qualityn hotel
Was better than expected and way above the so-called Ramada stateside hotels standards.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The room was very nice but there was no hot water in the bath. We asked for it to be mended and all they could do was make it adequate rather than good . The breakfast was not good value. The red carpet leading to the hotel was magnificent but they couldn't get the basics right

10/10 Excellent

swim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
We were very Happy at the Ramada. Would we stay again yes. You need get a taxi or a good 45 mins walk to medina. its only a couple of pound by taxi . Swimming pool ok not so big . We went out for breakfast which was only a few pound . Had room only . We were overlooking the main rd 5 floor. Got woke up 4am by woman shouting and bit of drama , otherwise good. We would go back to this hotel . Reception staff helpful .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Although hard to find initially. We loved the fact that we could walk to the old medina and the modern mall. We found the city tax in Fez to be the highest in all of Morocco. We enjoyed our stay here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel, close to restaurants and train statn
Great hotel and amazing quality. Language not an issue at all and very secure.

8/10 Good

solo traveler, san francisco, ca USA

Liked: Cleanliness, staff & service
outside the medina but still walkable
this modern hotel is a nice reprieve from the medina. you can walk to the palace in about 15 minutes and medina 20min if you are quick. along the way coffee houses line the street and are pack full of real local ppl, unlike the medina which is surreal and partly made up for the tourist. here you see the real life of the average resident. only complain was that the AC did not work and it was quite hot in the room. had to keep the windows open and every room was the same.

8/10 Good

Graduate Student From NY

Liked: Staff & service
great value but don't expect luxury
the hotel was good and i would go back if i was on a budget -- clean, large rooms and friendly staff. but, this is not a five star hotel. the water in the shower was lukewarm (at best) and the toiletries were just ok (combined shampoo + conditioner).

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy Experience
Unfriendly and not helpful overall experience less then should be for the price, expected alot more

10/10 Excellent

Hiba, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent accommodation at all levels. The room was very comfortable and extremely clean.

8/10 Good

Constant traveler.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Fez Fantastic.
The hotel is nice and the price is good. The staff was not very friendly and didn't want to help me out (until I coaxed them for a while) when I was looking for tours. Finally, the unfriendly staff got me a fantastic private tour with a retired university Arabic professor. That made my day. He was great.