Title: Palais Ommeyad Suites & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palais Ommeyad Suites & Spa Luxury riad with a full-service spa and free breakfast ![Ambassador Suite](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/336cffe6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Combined shower/tub, deep soaking tub, hair dryer, bathrobes](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/4a1e3da7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ambassador Suite](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/14b16a5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily cooked-to-order breakfast](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/85991649.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/4a283fb5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palais Ommeyad Suites & Spa blends traditional Moroccan elements with upscale comfort in Fes El Bali. Guests can relax by the outdoor pool, book spa treatments, and enjoy meals at the restaurant. In-room WiFi and dry cleaning services add convenience. 7.4 Good ## Popular amenities ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6820690&PinnedHotelID=6820690&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Junior Suite](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/0f623e45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Private hot tub Air conditioning Free cribs/infant beds LED TV Separate bedroom Bidet Deep soaking bathtub Bathrobes - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Senior Suite](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/a7d0f18e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite ### Highlights Private hot tub Air conditioning LED TV Bidet Deep soaking bathtub Bathrobes Private bathroom Shower/tub combination - 603 sq ft - Sleeps 4 - 4 King Beds OR 2 Double Beds ![Ambassador Suite | Courtyard view](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/201aabf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite ### Highlights Private hot tub Air conditioning LED TV Bidet Deep soaking bathtub Bathrobes Private bathroom Shower/tub combination - 700 sq ft - Sleeps 4 - 1 Queen Bed OR 2 Queen Beds ![Royal Suite](https://images.trvl-media.com/lodging/7000000/6830000/6820700/6820690/cdc65487.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Private hot tub Air conditioning LED TV Bidet Deep soaking bathtub Bathrobes Private bathroom Shower/tub combination - 807 sq ft - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Ommeyad-Suites-Spa.h6820690.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Ommeyad-Suites-Spa.h6820690.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.06992%2C-4.97412&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l4mocIXG7GBCHtkOxGYDbFmKKgM=) 48, Zenjfour Bab Guissa, Ancienne Medinah, Fes, 30000 #### What's nearby - Zaouia Sidi Ahmed Tijani - 5 min walk - 0.5 km - University of Al Quaraouiyine - 7 min walk - 0.6 km - Blue Gate - 18 min walk - 1.5 km - Place Bou Jeloud - 20 min walk - 1.7 km - Borj Fez Mall - 5 min drive - 4.4 km #### Getting around - Fes Station - 11 min drive - Fes (FEZ-Saiss) - 34 min drive #### Restaurants - ‪cafe rsif - ‬17 min walk - ‪Restaurant Ryad Nejjarine - ‬10 min walk - ‪Fondouk Bazaar - ‬12 min walk - ‪Restaurant Asmae - ‬7 min walk - ‪Dar Tagine - ‬10 min walk ## About this property ### Palais Ommeyad Suites & Spa Luxury riad located in Fes El Bali Take advantage of free cooked-to-order breakfast, a hair salon, and dry cleaning/laundry services at Palais Ommeyad Suites & Spa. Treat yourself to a massage, a manicure/pedicure, or a facial at the onsite spa. The on-site restaurant offers breakfast and lunch. In addition to a bar and a steam room, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Free self parking - Airport pick-up service (surcharge), massage treatment rooms, and tour/ticket assistance - A front-desk safe, concierge services, and luggage storage Room features All guestrooms at Palais Ommeyad Suites & Spa have comforts such as 24-hour room service and private hot tubs, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and bidets - LED TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1360000/1352600/1352540/481a4ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fes Marriott Hotel Jnan Palace Ville Nouvelle - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 633 reviews CA $219 CA $253 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1352540&PinnedHotelID=1352540&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353985/b24fc111.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Maison Bleue And Spa Fes El Bali - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 55 reviews CA $394 CA $446 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=1353985&PinnedHotelID=1353985&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6680000/6675300/6675267/47ab73a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Algilà Fes Riad Medina Charme Hotel Fes El Bali - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 183 reviews CA $172 CA $197 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=6675267&PinnedHotelID=6675267&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/0085fbeb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Sheherazade & Spa Fes El Bali - Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 179 reviews CA $247 CA $288 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12500000/12494300/12494227/7f5e8b52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad TOYOUR Fes El Bali - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 46 reviews CA $148 CA $171 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=12494227&PinnedHotelID=12494227&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1380000/1376500/1376449/190c65c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Fès - Relais & Châteaux Fes El Bali - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 267 reviews CA $455 CA $505 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1376449&PinnedHotelID=1376449&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard view](https://images.trvl-media.com/lodging/7000000/6350000/6348200/6348117/9a1f94a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Braya Fes El Bali - Pool - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 247 reviews CA $130 CA $157 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=6348117&PinnedHotelID=6348117&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26450000/26446600/26446574/8bdf598e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Mayfez Suites & Spa Fes El Bali - Pool - Spa - Free WiFi - Restaurant 9.8 Exceptional 54 reviews CA $760 CA $853 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=26446574&PinnedHotelID=26446574&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2550000/2541000/2540954/c9e8a3b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad El Amine Fès - Historic Hotels Worldwide Fes El Bali - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 126 reviews CA $251 CA $286 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2540954&PinnedHotelID=2540954&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (Ambassador) | Pool](https://images.trvl-media.com/lodging/2000000/1590000/1584300/1584272/0353987f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Arabesque Fes El Bali - Pool - Spa - Free WiFi - Restaurant 8.0 Very good 111 reviews CA $228 CA $268 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1584272&PinnedHotelID=1584272&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour airport pick-up shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free cooked-to-order breakfast available daily 6:00 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Outdoor pool - Steam room ### Family friendly - Laundry facilities - Living room - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Spa open daily - Steam room - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 40.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MAD 50 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Palais Ommeyad Palais Ommeyad Fes Palais Ommeyad Hotel Palais Ommeyad Hotel Fes Palais Ommeyad Suites Hotel Fes Palais Ommeyad Suites Hotel Palais Ommeyad Suites Fes Palais Ommeyad Suites Palais Ommeyad Suites & Fes Palais Ommeyad Suites & Spa Fes Palais Ommeyad Suites & Spa Riad Palais Ommeyad Suites & Spa Riad Fes ## Frequently asked questions ### Does Palais Ommeyad Suites & Spa have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Palais Ommeyad Suites & Spa? > As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at Palais Ommeyad Suites & Spa on Oct 17, 2025 start from CA $308.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Fes-Hotels-Palais-Ommeyad-Suites-Spa.h6820690.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palais Ommeyad Suites & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palais Ommeyad Suites & Spa? > Self parking is free at this property. ### What time is check-in at Palais Ommeyad Suites & Spa? > Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Palais Ommeyad Suites & Spa? > Check-out is at noon. ### Does Palais Ommeyad Suites & Spa provide a shuttle to the airport? > Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MAD 50 per vehicle applies. ### Where is Palais Ommeyad Suites & Spa located? > Located in Fes El Bali, this luxury riad is within a 10-minute walk of Bab Guissa, Zaouia Sidi Ahmed Tijani, and Henna Souk. Nejjarine Square and Souk El Attarine are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Ommeyad Suites & Spa Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ### 8.0/10 Cleanliness ### 8.4/10 Staff & service ### 10/10 Amenities ### 7.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### TAHIR May 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place in Fez not far away from old Medina. ##### TAHIR Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Peter Apr 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Riad Fantastic riad inside city walls. Very attentive and friendly staff. ##### Peter Stayed 4 nights in Apr 2023 ### 6/10 Okay #### FAWZI Dec 29, 2024 Liked: Cleanliness Disliked: Property conditions & facilities The hotel is tired and needs updating, restaurant for breakfast is poor in quality of selections and the response to serve in the hotel in general is very slow. The pictures about the hotel in the net are far different than the reality. ##### FAWZI Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Tomas Nov 26, 2022 I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected. ##### Tomas Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Omair Apr 25, 2025 Liked: Staff & service Disliked: Cleanliness ##### Omair Stayed 1 night in Apr 2025 ### 8/10 Good #### Martine Jan 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Merci à tout le personnel Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS. Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près. Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été. Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception. Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible. Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne. Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh. Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide. ![](https://a.travel-assets.com/ugc/hotel-reviews/B4D6F04CD308037EF291438C8B989D87DE0D71061578130254511.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martine Stayed 4 nights in Dec 2019 ### 8/10 Good #### vanessa Nov 8, 2019 ##### vanessa Stayed 4 nights in Nov 2019 ### 10/10 Excellent #### Umer Apr 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place! Thumbs up from Scotland! Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating ##### Umer Stayed 3 nights in Apr 2019 ### 8/10 Good #### Verified traveller Oct 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great traditional experience with very helpful and friendly staff. ##### Verified traveller Stayed 3 nights in Oct 2018 ### 6/10 Okay #### maria regina May 5, 2018 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Poderia ter sido melhor O hotel é muito escuro e sem graça Você fica perdida Não conseguiam encontrar minha reserva já paga ##### maria regina ### 2/10 Terrible #### Jana Apr 2, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Moved us to 2 star category without any refund The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service . ##### Jana ### 10/10 Excellent #### Maria Luz Jun 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Luz ### 10/10 Excellent #### expats France, Toulouse Apr 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful staff Excellent value for money with staff that can't do enough for you ##### expats France ### 8/10 Good #### Lala, San Francisco, CA Dec 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel with Excellent Service The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay. We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm. Breakfast was also great. The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature. ##### Lala ### 8/10 Good #### AB, Paris May 12, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Une Expérience heureuse Un hôtel avec du charme et une équipe exceptionnelle ##### AB ### 6/10 Okay #### SAMIR Mar 30, 2016 Liked: Staff & service, room comfort Disliked: Cleanliness ##### SAMIR ### 10/10 Excellent #### Sonia Garcia Jan 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnifica estancia Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón. Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas. Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años. Indudablemente cuando vuelva repetiré y este será mi hotel. Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco. ##### Sonia Garcia ### 4/10 Poor #### jakofuté, LYON Jan 2, 2015 Disliked: Property conditions & facilities, room comfort #### NE MERITE PAS DU TOUT 5 ETOILES Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! ) Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant . Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule . BREF : un 3 étoiles qui a besoin d'être rafraichi ... ##### jakofuté ## Expedia's Latest Trends ### Hotels > [Hotels in London](https://www.expedia.ca/London-Hotels.d4127.Travel-Guide-Hotels) > > [Hotels in Kailua-Kona](https://www.expedia.ca/Kailua-Kona-Hotels.d1879.Travel-Guide-Hotels) > > [Hotels in Canada](https://www.expedia.ca/Destinations-In-Canada.d31.Hotel-Destinations) > > [All Inclusive Resorts and Hotels in Saint Martin](https://www.expedia.ca/Destinations-In-Saint-Martin-All-Inclusive-Hotel.0-0-d6069955-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Beach Hotel in Kihei](https://www.expedia.ca/Kihei-Hotels-Beach-Hotel.0-0-d9304-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Madrid Centro](https://www.expedia.ca/Madrid-Centro-Madrid-Hotels.0-n553248631822337314-0.Travel-Guide-Filter-Hotels) > > [Hotels in St. Petersburg - Clearwater](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels.d178310.Travel-Guide-Hotels) > > [O2 Beach Club & Spa by Ocean Hotels - All Inclusive](https://www.expedia.ca/St-Lawrence-Gap-Hotels-O2-Beach-Club-Spa-All-Inclusive.h53894415.Hotel-Information) > > [Hotels in Coeur d'Alene](https://www.expedia.ca/Coeur-DAlene-Hotels.d6034019.Travel-Guide-Hotels) > > [Rock Lake Lodge - Complete Lodge and 4 cabins all together as one package.](https://www.expedia.ca/Rock-Lake-Hotels-Rock-Lake-Lodge-Complete-Lodge-And-4-Cabins-All-Together-As-One-Package.h49111234.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) > > [Hotels in River North](https://www.expedia.ca/River-North-Chicago-Hotels.0-n6350695-0.Travel-Guide-Filter-Hotels) > > [Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels.d6129678.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Nassau](https://www.expedia.ca/Nassau-Hotels-All-Inclusive-Hotel.0-0-d601784-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Edelweiss Air](https://www.expedia.ca/Edelweiss-Air-Flights.cWK.Travel-Guide-Airlines) > > [flights from greater moncton intl airport](https://www.expedia.ca/lp/airports/yqm/flights-from-greater-moncton-intl-airport) > > [Flights from Vancouver (YVR) to Lloydminster (YLL)](https://www.expedia.ca/lp/flights/yvr/yll/vancouver-to-lloydminster) > > [Flights from Montreal (YUL) to Dubai (DXB)](https://www.expedia.ca/lp/flights/yul/dxb/montreal-to-dubai) > > [Flights from Saskatoon (YXE) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yxe/yyj/saskatoon-to-victoria) > > [Flights from Vancouver (YVR) to Porto (OPO)](https://www.expedia.ca/lp/flights/yvr/opo/vancouver-to-porto) > > [Flights from Salt Lake City (SLC) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/slc/yeg/salt-lake-city-to-edmonton) > > [Flights from Toronto (YYZ) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/yyz/hkg/toronto-to-hong-kong) > > [Flights from Beijing (PEK) to Narita (NRT)](https://www.expedia.ca/lp/flights/pek/nrt/beijing-to-tokyo) > > [Flights from Detroit (DTW) to New York (LGA)](https://www.expedia.ca/lp/flights/dtw/lga/detroit-to-new-york) ### Cars > [Car rentals in Curaçao](https://www.expedia.ca/Destinations-In-Curacao.d6143269.Car-Rental-Destinations) ### Packages > [Opryland Vacations](https://www.expedia.ca/Opryland.d6059744.Destination-Travel-Guides) > > [Bridgestone Arena](https://www.expedia.ca/Bridgestone-Arena-Downtown-Nashville.d6080775.Vacation-Attraction) ### General > [Visit The Pas](https://www.expedia.ca/The-Pas.dx4045)