Dear guest,We appreciate your feedback regarding our staff. We are very sorry to hear that your experience with our team did not meet your expectations. We would like to better understand what happened so that we can address and resolve any training or communication issues that may have occurred.We take the quality of service to our guests seriously and strive to provide excellent service in all interactions with our customers. We apologize if we did not meet that expectation during your stay.We hope to have the opportunity to welcome you back to our facilities and provide a more positive and satisfactory experience with our service.Sincerely, Quality Team.

Olá. Agradecemos pela sua avaliação. Atenciosamente, Equipe de Qualidade

Dear MRr. Scott! Thank you for your review, always feel welcome!

Dear Mr. Rodrigo, Thank you for your thoughtful review, we are privileged to have a garden designed by landscaper Burle Marx and we are proud of it. We hope you come back soon, feel that you are always welcome.

Dear guest, thank you for your time to evaluate our hotel. Your opinion is very important to us! We hope to receive you again.

Prezada Sra. Beatriz, Agradecemos por nos avaliar. É uma grande satisfação saber que gostou de sua experiência conosco. Esperamos que retorne em breve! Atenciosamente, Equipe de Qualidade

Dear Guest, Thanks for rating us. It's a great satisfaction to know that you enjoyed your experience with us. We're glad to have you as a guest. We hope your return soon! Best regards, Quality Team

Dear Guest, Thanks for rating us. It's a great satisfaction to know that you enjoyed your experience with us. We're glad to have you as a guest. We hope your return soon! Best regards, Quality Team

Prezado (a) Hóspede, Estamos felizes por saber que sua hospedagem foi agradável. Nossa prioridade é o bem-estar de nossos hóspedes! Esperamos que retorne em mais oportunidades, será um prazer recebê-lo(a) novamente. Atenciosamente, Equipe de Qualidade

Dear Guest, Thanks for rating us. It's a great satisfaction to know that you enjoyed your experience with us. We're glad to have you as a guest. We hope your return soon! Best regards, Quality Team

Prezado Hóspede, Agradecemos a preferência pelo Golden Tulip Brasília Alvorada Hotel e o tempo dedicado para nos avaliar, temos imensa satisfação em tê-lo como hóspede. Trabalhamos para oferecer atendimento e produtos de qualidade para que, somados à nossa estrutura, uma experiência agradável seja proporcionada. Analisamos o ponto avaliado e estamos planejando uma restruturação das nossas acomodações para melhor atender nossos clientes. Obrigada, novamente, pela opinião sincera e esperamos que nos dê a oportunidade de melhor servi-lo em uma próxima hospedagem. Atenciosamente Equipe de qualidade

Dear Mr. Italo, Thanks for rating us. It's a great satisfaction to know that you enjoyed your experience with us. We're glad to have you as a guest. We hope your return soon! Best regards, Quality Team

Prezado Sr. Witoldo, Agradecemos por nos avaliar. É uma grande satisfação saber que gostou de sua experiência conosco. Esperamos que retorne em breve! Atenciosamente, Equipe de Qualidade

Dear Mr.(s) Guest, Thank you for choosing Golden Tulip Brasilia Alvorada Hotel and taking your time to evaluate us. We are gladed to have you as a guest. We work to provide good service and products to our customers. We analyze the points evaluated and we will inform our staff. Thank you again for your sincere opinion and we wait your next visit. Best Regards Quality team

Olá Ricardo, Que grande prazer receber a sua avaliação! Permaneceremos empenhados para que sempre sinta-se bem hospedado conosco. Até breve! Atenciosamente, Francisco Adelvio Gerente Geral

Dear Annette, I would like to thank you for taking the time to review us. It was a pleasure to receive you. We are going to do a renovation in our rooms. We hope for a next opportunity to please you with our changes. Best regards, Francisco Adelvio General Manager

Olá Luís, É sempre um prazer receber o feedback de nosso hóspede. Muito obrigado pela avaliação! Continuaremos trabalhando para atender bem. Esperamos que retorne! Atenciosamente, Francisco Adelvio Gerente Geral

Prezado Diego, Estamos felizes por receber sua avaliação! Nosso objetivo é oferecer bons momentos aos nossos clientes. Até a próxima! Atenciosamente, Francisco Adelvio Gerente Geral

Dear Kirk, Thank you for evaluate us! It was a pleasure to receive you. We expect to see you again. Best regards, Jean Nogueira General Manager

Dear, Thank you for staying with us and thank you for taking the time to share your feedback. This is not our acceptable standards of service, and we are very disappointed that in this instance we have failed to exceed your expectations. Please accept our sincere apologies, and we do hope that we will have the pleasure of welcoming you once again to the hotel. Yours sincerely, Francisco Adelvio General Manager

Dear Peschard, I would like to thank you for taking the time to review us. It was a pleasure to receive you. We consider all the points you have highlighted about the restaurant and appreciate the honest opinion. We will improve the quality of services and we would like to greet you again. Best regards, Francisco Adelvio General Manager

Dear Jorge, We appreciate your evaluation. Our team is always willing to do the best and all our services are programmed to ideally serve our customers. We are hoping to see you back soon! Best regards, Dalmo Valim General manager

Dear Ivan, Thank you for your evaluation. We are sorry for what happened during your stay with us, and we inform that our Quality Department addressed the issue as an opportunity for improvement. We verified all the points mentioned, adjusted a good part and the points that need more time to resolve are already with scheduled services. We reaffirm our sincere apologies and hope for a next opportunity to please you with our changes. Yours Faithfully, Dalmo Valim General Manager

Dear Renata, Thank you for your evaluation. We verified all the points mentioned, these points that need more time to resolve are already with scheduled services. We reaffirm our sincere apologies and hope for a next opportunity to please you with our changes. Yours Faithfully, Dalmo Valim General Manager

Dear Annette, I would like to thank you for taking the time to review us. It was a pleasure to receive you. We consider all the points you have highlighted and appreciate the honest opinion. Thank you for the feedback about the breakfast, our quality department registered it and we make everything possible to solve these probles. Best regards, Dalmo Valim General Manager