Front of property

Reviews of La Quinta Inn & Suites by Wyndham Fayetteville I-95

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fayetteville I-95
1725 Jim Johnson Rd, (off Cedar Creek Road), Fayetteville, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 132 out of 274 reviews" "
Rating 8 - Good. 76 out of 274 reviews" "
Rating 6 - Okay. 39 out of 274 reviews" "
Rating 4 - Poor. 13 out of 274 reviews" "
Rating 2 - Terrible. 14 out of 274 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pamela, Lynbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Had poor internet service.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. The bed was comfy and the towels were soft and they provided a hot breakfast
Stayed 1 night in Apr 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Stuart

Travelled with family
Disliked: Staff & service
We checked in and 3 hours later was awakened by staff and had to do it all over again. They made a mistake Now I checked my credit card and they overcharged me Very inefficient
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We apologize for the inconvenience of being awakened and having to check in again due to our mistake. Rest assured, we will ensure this does not happen again.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great find conveniently close to the interstate but still quiet. There are plenty of restaurants and convenience stores nearby. The hotel staff are incredibly friendly and helpful, and the rooms are well kept with great amenities…and clean! I wish I had stayed more than one night.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We're thrilled to hear that you enjoyed your stay with us! It's fantastic that you found our location convenient and the staff friendly and helpful. We're delighted that you appreciated our well-kept rooms and amenities. We hope to welcome you back for a longer stay in the future!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy checkin and out. Right off the highway.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 14, 2024
We appreciate your positive comments on the location and the ease of check-in and check-out. We will certainly pass on your kind words to our staff members, who always aim to provide friendly and attentive service.

10/10 Excellent

Elizabeth, Colchester

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

James, Wildwood Crest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean 🛀 very helpful
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

6/10 Okay

Shailendra

Travelled with family, Travelled with pets
Average experience.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review!

4/10 Poor

Sunita, Edison

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good with kids
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness
Room and hotel full of smoke. Hotel couldn't provide another room. Would like a refund on this hotel.
Stayed 1 night in Apr 2024

8/10 Good

Valerie, Wallingford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and the employees were accommodating. The lobby and room was comfortable. We slept well and enjoyed great showers. So why did i only offer 4 stars? Not the employees fault, but apparently a pipe had broken and the person who was to set up breakfast had been called away to clean that up (based on an overheard conversation). We had arrived to the lobby at 5:54am knowing breakfast wouldn’t be quite ready. We wanted to get an early start to our day, left the hotel at 6:40 and breakfast had still not been ready. Hope the folks with the pipe issues have a better day. Too bad the hotel didn’t have a backup to accommodate the unexpected event.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your response and feedback, however, breakfast hours on weekends (Saturdays and Sundays) are 7am-10am hence it was not available at 6:40am.

10/10 Excellent

Leslie

Nothing
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review!

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your wonderful review!

6/10 Okay

Janice

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
When I got up to go home I pulled back mattress cover and it was nasty it had blood stains on the other sheet and pee stains it was horrible the next time I stay I will check bed when I first get there this is unprofessional who ever changes the linen needs to be fired it was really really nasty
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're deeply sorry for the cleanliness issues you encountered with your bed linens. This does not meet our standards, and we're investigating this matter to ensure it doesn't happen again. Your feedback is valuable, and we hope to regain your trust on your next visit.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people - Clean rooms
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Un hôtel bien renové. Cependant, la peinture de la salle de bain (incluant la porte) aurait besoin d'être refait. Le choix de couleur pour les corridors est trop sombre!
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your feedback.

10/10 Excellent

Josefina

Liked: Cleanliness, property conditions & facilities
Every thing
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It was clean, and the front desk person, Sam, was helpful. There was a full hot breakfast and 24 hour coffee. The only negative was the AC unit in our room didn’t work, but the temperature was fine. I would stay here again on the way to/from Florida.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're glad to hear you enjoyed the clean, renovated property and found our front desk person, Sam, helpful. Regarding the AC issue, our units are controlled by a thermostat; we apologize for any inconvenience and hope to welcome you back on your next trip to/from Florida.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
hank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Leisa

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's off the highway and seemed to have a lot of traffic noise from trucks at the gas station next door.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel.

8/10 Good

yarmark

Liked: Cleanliness, property conditions & facilities
The property is in good condition. I just didn't like the breakfast .
Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're glad you found our property in good condition. We're sorry to hear you didn't enjoy the breakfast and appreciate your feedback.

10/10 Excellent

Venus, Fayetteville

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a last minute, stay at a decent price, the service was great, the room, you can tell was recently remodeled and the bed was comfortable for the night. Had my pup with me and the room didn't have a pet smell which was great and well-cleaned. The breakfast was great with a full hot breakfast and 24-hour coffee in a nice updated modern lounge area with a fireplace. Great spot to relax after a long drive.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
We're thrilled to hear that you enjoyed your last-minute stay with us! It's fantastic that you found the service great, the room recently remodeled, and the bed comfortable. We're also delighted that your pup felt welcome and that the room was clean and free of pet odors. We're glad you enjoyed the breakfast and our updated lounge area, and we hope to welcome you back for another relaxing stay after your next long drive!

8/10 Good

Dean

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

James, Sundre

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Not the best La Quinta that I have stayed in. Located in a somewhat shady area.
Stayed 1 night in Mar 2024

6/10 Okay

dennis

Travelled with partner
Liked: Staff & service
Friendly staff. Breakfast was not very good. Heat in room did not work.
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only gripe, the breakfast is terrible.
Stayed 2 nights in Mar 2024

4/10 Poor

Andrea

Disliked: Amenities
Upon arriving the lady at the front desk was being rude to another gentleman checking in who wasn't prepared I guess. Upon going to my room which looked worst than what a red roof inn would look like smh, i discovered my door did not lock anyone could've piahed the room door open and they could be in the room, I called down to the front desk and immediately the lady began to lie and say she has no available rooms to put me in that i would have to slam my door hard to see if it locks, I then proceeding to let the lady know that with the room door not locking becomes a safety issue for me because anyone can help themselves to walk in and she either needed to redirect me to another hotel and issue me a refund or another room , she then miraculously had another room available, didn't offer anything for the inconvenience or nothing. This propety is not up to daye just looks like they slapped paint on the walls and called it updated. Stayed at plenty of La Quintas and this by far is the only one that reminded me of a motel 6 type of establishment down to staff and all.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 2 nights in Mar 2024

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Taryn

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 8, 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Douglas

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable. Staff was very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Liked: Amenities
Disliked: Property conditions & facilities
Heat didn't work. Noisy
Stayed 1 night in Feb 2024

8/10 Good

Irma

Travelled with family
Liked: Property conditions & facilities
Older establishment but clean and good breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Malcolm, Crystal River

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok but very noisy all night.
Stayed 1 night in Feb 2024

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Was charged for smoking in the room (I don’t smoke). Still trying to dispute the charges. Steer clear, there’s always another mediocre hotel next to the freeway.
Stayed 1 night in Feb 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional
Stayed 1 night in Feb 2024

6/10 Okay

Frederick

Travelled with pets
Acceptable for staying with your pet
Stayed 1 night in Feb 2024

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern,clean,comfortable bed, professional staff
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness
The rooms were not as clean as they should have been and the WiFi would not connect -- I reported it and they said they would get someone to check it in the AM (This did not help as I was hoping to complete some work at night.
Stayed 1 night in Jan 2024

8/10 Good

Carole

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very updated and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acess clean quiet dog friendly
Stayed 1 night in Jan 2024

10/10 Excellent

William

What a great hotel room! Everything was so clean and inviting for a person who just drove 12 hours straight . Very friendly front desk woman, I came a little early and she was very helpful and professional. La Quinta is the best bang for ur Buck !!!
Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Jan 2024

6/10 Okay

alyssa

Travelled with family
Disliked: Property conditions & facilities
The lobby looked nice and the staff were friendly. The bathroom had been repainted poorly; paint on various places on the door including doorknob. Metal surfaces of door were scuffed and dented. Hole in wall at entryway. Dust-covered coffee maker. Bit of dog hair on bed.
Stayed 1 night in Jan 2024

10/10 Excellent

melanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here during my drive from NY to FL and was so pleased with the service. I arrived at 230 in the morning, check in took a quick 5 minutes if that. Parking right next to the entrance was available. PET FRIENDLY! Lots of grass for my pets to walk without leaving the property. Fast food and regular restaurants available. RIGHT OFF THE HIGHWAY! Starbucks within a 2 minute drive. $25 pet fee. I’ve stayed at hotels that charged me $80 per dog so this was music to my ears! Vending machine if needed. Very very very clean room and I value cleanliness above all. Very comfortable bedding. Bathroom was fully stocked and in immaculate condition, especially for being a pet friendly room. Very happy with this hotel and will be making this my middle mark for all of my trips between NY & FL going forward!
Stayed 1 night in Jan 2024