Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and well-kept property. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Dear Martha, We appreciate your feedback regarding your recent stay with us. We apologize for any disappointment with the breakfast offerings and carpet cleanliness. Your comments are valuable, and we will use them to improve our services and amenities. We are glad you found our staff wonderful and appreciated the overall ambiance of our hotel grounds. We will address the issues you mentioned promptly to ensure a more enjoyable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to welcome you back for an improved stay soon.Sincerely,Hotel Management

Dear Karen, We are glad to hear that our convenient location near the highway was beneficial for your stay at Extended Stay America! Providing easy access to major roads is important to us, and we are pleased it met your needs. Thank you for your positive feedback, and we hope to welcome you back again soon.Sincerely,Hotel Management

Dear Divine, We are delighted you found Extended Stay America's property well cared for! Maintaining a clean and welcoming environment is our priority. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Management

Dear Guest, Thank you for your feedback regarding your concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take your concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management

Dear Teresa, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the team. However, we are sorry for the noise concerns that you mentioned. If made aware, our front desk team can help you solve such problems. Please return, and we welcome you again at Extended Stay America.Sincerely,Hotel Management

Dear Angela, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a beautiful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management

Dear BROOK, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh, but we understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. We are sorry for the frustration caused due to some housekeeping oversights. We hope you will revisit, as we welcome another opportunity to show you why we are a great choice when visiting the area and provide you with the exceptional stay you deserve.Sincerely, Hotel Management

Dear Lynne, Thank you for choosing Extended Stay America and for this outstanding review! We are thrilled to read that you enjoyed your stay with us and that you found our location convenient for your visit to your favorite restaurant in Fayetteville. It's great to know that you and your dog felt welcome and comfortable during your stay. We understand how important it is for our guests to have a comfortable and accommodating experience, especially when traveling with pets. It was a true pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management

Dear Lalon, Please accept our apologies for the inconvenience you experienced due to the elevator's temporary issue and the air conditioner issue in your suite. It's important to us that our guests have a comfortable and hassle-free experience, and we regret that this was not the case for you. We appreciate your patience and understand that changing rooms interrupted your plans. We will take your feedback into account and work to improve our response time and communication in such situations. Please know that your satisfaction is important to us, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Melissa, Thank you for being our guest and sharing your feedback. We are sorry to hear about your disappointment with your suite's maintenance and cleanliness issues. The room should only be made available for occupancy once the cleaning process is complete and a supervisor has inspected it. What you experience does not represent the standard we aim to maintain. Therefore, we apologize if your stay was anything other than perfect. We thank you for bringing this to our attention, and we hope this isolated incident will not keep you from returning to enjoy a much-improved experience with us next time. Sincerely,Hotel Management

Dear Detrick Kenyijah, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management

Dear Ubener, Thank you for your recent visit to our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. Please accept our apologies for your issues with our elevators during your stay. Thank you for your valuable feedback; we will address this adequately. We hope to provide you with a flawless visit the next time you are in the area.Sincerely,Hotel Management

Dear Bonnie, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Rest assured that we have taken the necessary steps to address your concerns. We value your patronage and look forward to serving you better on your next visit.Sincerely,Hotel Management

Dear Chris, Thank you for your feedback. We're sorry about the noise issue in your room. We'll use your comments to improve our services and accommodations. We hope to provide you with a better experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Management

Dear Georgia, Thank you for staying at our hotel and letting us know we have room for improvement. We are pleased that you loved the hospitable service you received from our associate Bruce and the convenience of our location. However, we apologize for the condition of your guest room and any oversight on our part. Although we believe some of these instances were isolated, we are genuinely sorry for not meeting your expectations. We always like to know what our guests think of our property, which helps us continually evaluate and improve. We hope you will consider a return visit to show you the improvements we made based on our guest's feedback.Sincerely,Hotel Management

Dear Manuel, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Extended Stay America. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. Thank you again for all of your kind comments. We hope to have you back again very soon.Sincerely,Hotel Management

Dear Bernadette, Thank you for staying with Extended Stay America and writing such a complimentary review. We are glad you enjoyed your stay and are delighted our hotel offers everything you need for a convenient stay. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management

Dear Guest, Thank you for choosing our hotel on your recent visit to the area. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. Your feedback is important to us and is already shared with our maintenance team to relook and fix. Please consider giving us another chance to show you our commitment to delivering excellent service and accommodations on your future trip with us.Sincerely,Hotel Management

Dear Aaron, thank you for your review. We want every guest staying with us to have a fulfilling experience and to leave a lasting favorable impression. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management

Dear Guest, we were sorry to read you felt you were overcharged for your stay. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. We feel we offer great value for our guests with our great location, service, and amenities; therefore, we regret not meeting your expectations. Please contact our hotel directly if you are in doubt and would like to review your charges further. We do hope you will stay with us again.Sincerely,Hotel Management

Dear Lillie, thank you for sharing your experience. We are grateful for your acknowledgment of the excellent service you received. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management

Dear David, thank you for being our guest! We are glad you had a great stay with us at our Extended Stay America. However, we are sorry there were some areas where we could have done better. Our maintenance team is taking corrective actions immediately. We hope this isolated incident will not deter your otherwise pleasant stay, and we look forward to welcoming you back soon. Sincerely, Hotel Management