Lobby lounge

Reviews of SpringHill Suites by Marriott Long Island Brookhaven

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ll be staying there again!
Stayed 1 night in Mar 2024

10/10 Excellent

Devannie

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Yelda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the clean spaces
Stayed 1 night in Mar 2024

10/10 Excellent

Joe-Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was simply extraordinary: wonderful customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Very friendly staff and a beautiful room
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, it was nice and quiet. Little area outside to sit (when it’s warm). Close to stores and food. Lots of parking
Stayed 2 nights in Dec 2023

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

john

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Outside parking needed repairs lots of pot holes. Outside sign needed to be better view from the main road. Cable tv was out for day and half no help on weekends or at night.
Stayed 5 nights in Feb 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ceiling had some type of adhesive with sparkles on it. In 3 different areas. Housekeeping staff obviously does not perform cleaning tasks efficiently. Now you think to yourself.. what else dont they clean properly
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was outstanding
Stayed 1 night in Feb 2024

10/10 Excellent

Shanice

Stayed 1 night in Jan 2024

10/10 Excellent

Tynazha

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Fenel

Travelled with partner
Liked: Amenities, property conditions & facilities
Great space for ringing in the new year privately.
Stayed 1 night in Dec 2023

10/10 Excellent

Jean, Hegins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The room was very clean. The facilities are also in good shape. Breakfast was also good. It's a 3minute drive to several restaurants and a small shopping area. A little traffic noise is noticeable at night, but not enough to keep anyone awake.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Amenities
Excellent in every way.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lorraine

Stayed 2 nights in Dec 2023

8/10 Good

Ronald

Travelled with partner
Decent, clean, easy access
Stayed 3 nights in Dec 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower pressure was low and the bed almost swallow me.
Stayed 2 nights in Dec 2023

2/10 Terrible

EDWARD

Stayed 5 nights in Nov 2023

10/10 Excellent

Shannon, Yonkers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options!
Stayed 1 night in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

EDWARD

Travelled with family
Disliked: Staff & service
Supposed to be a Marriott
I usually never give less than 5 stars, but this hotel lacked big time in every way. Stayed 5 nights and never had room service, even though on the 3rd and 4th day I requested it. Employees said we had the Don Not Disturb sign up, which is not true. The beds are lumpy and uncomfortable. It’s overpriced for its location and little amenities. We had 3 rooms. Each room had 2 Queen and sofa bed, but they stock 2 towels per room. Since we had no housekeeping, we needed toilet paper. They bring us one roll. Folks this is supposed to be a Marriott branded hotel! We will never stay here again.
Stayed 3 nights in Nov 2023

8/10 Good

Kevin, Orlando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was available and a decent price but the hotel was pretty dirty and run down feeling.
Stayed 2 nights in Dec 2023

8/10 Good

Donald

Stayed 1 night in Dec 2023

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the spacioua room and separate bath and toilet
Stayed 1 night in Dec 2023

2/10 Terrible

Jamaine

Disliked: Cleanliness, amenities, property conditions & facilities
Said gym flooded has pool on website but no pool found that out after i booked and paid for room
Stayed 1 night in Dec 2023

10/10 Excellent

Colette, Copiague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, free breakfast, very clean and updated hotel. Not run down or old like most hotels in the area.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Woken up at 6am with ceiling leak in bathroom. Poor nights sleep with that and room outside elevators
Stayed 1 night in Nov 2023

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Clean & quiet room Comfortable place to stay
Stayed 2 nights in Nov 2023

4/10 Poor

Dennis

Travelled with group
Disliked: Staff & service, property conditions & facilities
Find a better place
First of all the guy behind the counter wasn’t there couldn’t find him and then he came through the doors on the backside found out he was smoking. Weed was gone for about 20 minutes before we could check in with your guy in front of me calling on the phone to try and get the guy to the service desk and it was about 20 minutes before he was taken care of and then I was next in line
Stayed 3 nights in Nov 2023

8/10 Good

John

Everything was ok
Stayed 1 night in Nov 2023

2/10 Terrible

Barry

Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
room was clean, but hotel needs an update. Toilet room door extremely hard to close, Shower leaked at tub spicket while running shower, bathroom lighting was very dim.

6/10 Okay

SHARON

Travelled with family
Liked: Cleanliness, property conditions & facilities
I did not like that the room was not cleaned every day or that you couldnt use the bathroom sink unless you held the drain open. I was also not fond of the constant contact high I got in the hallway.
Stayed 3 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Darion

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
From the front desk to the cleaning staff, everyone was pleasant and professional. Definitely recommend this place.
Stayed 5 nights in Oct 2023

10/10 Excellent

WILLIAM

Stayed 4 nights in Oct 2023

6/10 Okay

John

Liked: Cleanliness, staff & service
Nothing
Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet location.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Real good
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except beds were sagging, showers only lukewarm in the morning (hot water at night). Breakfast buffet was good, friendly and helpful front desk and kitchen staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy hotel & very comfortable of a room. No dislikes
Stayed 7 nights in Sep 2023