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Reviews of Hampton Inn & Suites Farmington

2.5 out of 5
Hampton Inn & Suites Farmington
1500 Bloomfield Blvd, Farmington, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 374 reviews" "
Rating 8 - Good. 101 out of 374 reviews" "
Rating 6 - Okay. 31 out of 374 reviews" "
Rating 4 - Poor. 19 out of 374 reviews" "
Rating 2 - Terrible. 12 out of 374 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dallas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The staff were amazing and super accomodating even with us bringing the whole brady bunch! Tony the General Manager was as friendly as could be and he and the staff made sure we had everything we needed and more! Thank you for everything!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Dallas, We are thrilled to hear that you enjoyed your stay and found our staff accommodating. Tony and the team strive to provide excellent service to all our guests. Your positive feedback is truly appreciated. Thank you for choosing to stay with us!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, very nice rooms, very friendly staff.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 14, 2024
Hello Paul,We are delighted to hear that you enjoyed your stay with us! Your kind words about our rooms and staff are truly appreciated. We hope to welcome you back for another wonderful experience in the future.

10/10 Excellent

Chrisann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were really comfortable and the breakfast was great. We hope to visit the area again.
Stayed 1 night in Mar 2024
Response from Manager on Apr 12, 2024
Hello Chrisann,We are delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Your kind words are greatly appreciated, and we look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and fresh after a long day on the road.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Shelly,We're delighted to hear you found our hotel clean and fresh for your stay. Thank you for choosing us as your resting place after a long day of travel!

8/10 Good

Brian

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and staff was great. The location was the only downside as there was no restaurant options near by and the area seemed a little sketchy.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 11, 2024
Hello Brian,We appreciate your kind words about our property and staff. Our location does offer limited dining choices, but many guests appreciate the variety within a short drive. We value your feedback and will share it with our team for consideration. Thank you for choosing to stay with us.

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay with my family. Plan on a longer stay next time.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Maria,We're delighted to hear that you and your family enjoyed your stay with us! We look forward to welcoming you back for an even longer stay next time. Thank you for sharing your positive experience with us.

10/10 Excellent

JUDITH, Charlottesville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Industrial
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello JUDITH,Thank you for sharing your feedback with us. We appreciate your insights and will share them with our management team for their review and consideration. Our goal is to continually improve our services to provide a more positive experience for all our guests.

10/10 Excellent

Emily

Stayed 1 night in Mar 2024
Response from Manager on Apr 17, 2024
Hello Emily,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Room was clean and comfortable. Breakfast options were plentiful and good variety. Even had “to go” option. Pool hours were great. Will definitely stay again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Joanne,We are thrilled to hear about your positive experiences during your recent stay with us. Your kind words about our customer service and amenities are greatly appreciated. Knowing that you enjoyed the cleanliness, comfort of your room, breakfast variety, and pool hours means a lot to us. We look forward to welcoming you back for another wonderful stay.

8/10 Good

Leandra

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Leandra, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

Richard, Conifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our room defiantly needed the pillows replaced. The bed side clock was set to Central time and not Mountain time zone.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Richard, We appreciate your feedback regarding the pillows and the clock in your room. Your comments will be shared with our team for further review. Thank you for bringing these issues to our attention.

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the amount of restaurants near hotel
Stayed 2 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello Debbie,We're pleased to hear you enjoyed the variety of dining options around our hotel. Your feedback is valuable to us and we appreciate you taking the time to share your experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Loretta,We are thrilled to hear that you had an excellent experience during your stay! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.

8/10 Good

Ericson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Ericson,We are pleased to hear that you found our staff to be friendly during your stay with us. Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, and friendly staff. Even the room is out-dated, but it is quite spacious.
Response from Manager on Mar 1, 2024
Hello Penny,We are delighted to hear that you enjoyed our breakfast and found our staff friendly. We appreciate your feedback on the room and will take it into consideration for future improvements. Your comfort and satisfaction are important to us, and we hope to welcome you back for another pleasant stay.

6/10 Okay

Scott

Business traveller, Travelled with partner
Lots of oil field workers and labor types. Good for the blue collar traveler accustomed to the worker presence. Not for the luxury traverler.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Scott,We appreciate your feedback on the diverse guest mix at our hotel. We cater to a range of travelers, each offering a unique experience. Please feel free to reach out to our management team for any further assistance.

10/10 Excellent

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello Carlotta,Thank you for choosing our hotel for your recent stay! We are delighted to know that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the night stay and the price was a steal. Will stay again soon.
Stayed 1 night in Dec 2023
Response from Manager on Feb 10, 2024
Hello Seth,Thank you for your positive feedback! We're thrilled that you enjoyed your stay and found our prices to be a great value. We look forward to welcoming you back in the near future.

8/10 Good

David E

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like most chain hotels in Farmington, this seems to have been built in anticipation of a city sprawl which hasn't happened. You'll have to drive to everything. Found a few fit and finish issues with our room but they weren't a deterrent. Of more concern was the side door by the pool which didn't open with the key card from the outside and didn't latch securely if it wasn't manually closed. It was frequently not closed when we used it. Selected this property because it was the only hotel in the area with an operating pool and spa. While they certainly were in operation, I was surprised to find that while sitting on the edge of the spa my hands stuck to the paint on the coping and paint was on my hands when I stood up. The property is adequate and allowed us to enjoy a memorable vacation but I would choose somewhere else if their pool and spas were open.
Stayed 6 nights in Jul 2023
Response from Manager on Feb 3, 2024
Hello David E,Thank you for your review of our hotel. We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the fit and finish issues with your room and the side door by the pool. We will look into these matters further to ensure they are addressed. We apologize for any inconvenience caused by the spa area, and we will share your comments with our team for immediate attention. Thank you for choosing our hotel for your vacation, and we hope to have the opportunity to welcome you again in the future.

8/10 Good

Louisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. We were able to check in a bit early which was nice. It would be 5 stars if there was free wifi and better television choices.
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Louisa,Thank you for staying with us and for sharing your feedback. We're glad to hear that our staff was helpful and that you appreciated the early check-in option. We appreciate your suggestions regarding WiFi and television choices and will take them into consideration for future improvements.

8/10 Good

Amanda

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Amanda,Thank you for choosing our hotel for your stay! We are glad to hear that you had a positive experience. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay!

10/10 Excellent

Devon

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Devon,We appreciate you choosing our hotel for your recent stay and are delighted to see that you had a fantastic experience! We strive to provide outstanding service and ensure that our guests have a wonderful stay. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another memorable stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Its a beautiful hotel for the price. Breakfast was great and the room was very nice and spacious. The downsides, there were some tares in the carpet and it's located in a industrial area otherwise it would be perfect. We will definitely be back.
Stayed 4 nights in Dec 2023
Response from Manager on Jan 3, 2024
Hello Michael,Thank you for choosing to stay with us and for your positive feedback on our beautiful hotel, great breakfast, and spacious rooms. We appreciate your comments and will look into the carpet issue you mentioned. Although our location is in an industrial area, we are glad that it did not hinder your overall experience. We hope to welcome you back again in the future.

10/10 Excellent

Adam and shantay

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and i have stayed at other hamptons this one has been the best so far.
Stayed 1 night in Dec 2023
Response from Manager on Jan 2, 2024
Hello Adam and shantay,Thank you for choosing to stay with us at Hampton! We are thrilled to hear that your recent experience at our hotel has been the best so far. Our team is dedicated to providing exceptional service and creating an enjoyable stay for our guests. We appreciate your feedback and look forward to welcoming you back in the future for another excellent stay.

10/10 Excellent

Shelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 22, 2023
Hello Shelda,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future for another great stay.

8/10 Good

TamaRae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. An older place, beds are old (in my room anyway), pull out sofa bed is very thin.
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello TamaRae, Thank you for your feedback regarding our staff. We appreciate your kind words. We apologize for any inconvenience regarding the condition of the beds and the pull-out sofa bed. We value your feedback and will take it into consideration for future improvements.

10/10 Excellent

anastasia, Pittsford

Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello anastasia,Thank you for choosing our hotel for your stay! We hope you enjoyed your time with us and found everything to your satisfaction. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Deborah,We appreciate your positive feedback regarding the hotel's easy access and cleanliness. Our team strives to provide a comfortable and inviting stay for our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
It was fast and easy checkin.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Alicia,Thank you for sharing your positive experience with our check-in process. We strive to make it efficient and convenient for our guests. We appreciate your feedback.

10/10 Excellent

Kayla, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly! Breakfast was great!
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Kayla,Thank you for your positive feedback regarding our friendly staff and great breakfast options. We are thrilled that you had an enjoyable stay with us. We value your support and hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Response from Manager on Nov 29, 2023
Hello Arthur,We're glad to hear that you enjoyed your stay with us! Thank you for taking the time to share your feedback. We strive to provide excellent service and a great experience for our guests. If there is anything else we can assist you with, please let us know.

10/10 Excellent

Janice

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was somewhat outdated but clean and our suite was huge. Bed, comfortable and nice linens. All of the staff were wonderful
Stayed 3 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Janice,Thank you for your feedback! We are delighted to hear that you found our hotel clean and enjoyed your spacious suite. It's great to know that the bed was comfortable and the linens met your expectations. We appreciate your kind words about our staff and their excellent service. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Huan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Hello Huan,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience with us. We strive to provide exceptional service and are thrilled that we met your expectations. Should you have any future travel plans, we would love to welcome you back for another enjoyable stay.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on Nov 24, 2023
Hello Jennifer,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We appreciate your support and hope to welcome you back again soon.

10/10 Excellent

Kayla, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, staff was friendly!
Stayed 1 night in Nov 2023
Response from Manager on Nov 23, 2023
Hello Kayla,Thank you for taking the time to share your feedback! We're glad to hear that our staff provided a friendly experience for you. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Huge room. 205. But the beds are like trampolines, just turning over makes them bounce. Ridiculous! Not a great bed, nor are the linens or pillows any good. Hard. Noisy heating /cooling system. Huge chip on the tub. Someone needs to go out and buy some white epoxy repair paint.
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Pierre,Thank you for your feedback regarding your recent stay with us. We appreciate your compliments on our spacious rooms. We apologize if the beds did not meet your expectations and if you found the linens and pillows to be uncomfortable. We will make a note of your comments for future improvements. We apologize for any inconvenience caused by the noisy heating/cooling system. In regards to the chip on the tub, we appreciate your suggestion and will address this accordingly.

8/10 Good

LoDonna

Stayed 3 nights in Nov 2023
Response from Manager on Nov 16, 2023
Hello LoDonna,Thank you for taking the time to share your feedback with us. We appreciate your rating of 8 out of 10. We always strive to provide an exceptional experience to our guests. We apologize for any inconvenience you may have encountered during your stay and value your input. Please feel free to reach out to our management team for further assistance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your positive review and are delighted to hear that you had a phenomenal experience at our hotel. We strive to provide exceptional service to all our guests and we are thrilled that we exceeded your expectations. Should you require any further assistance, please don't hesitate to reach out to us.

10/10 Excellent

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and very affordable
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Ronda,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our accommodations comfortable and affordable. We continuously strive to offer a comfortable and affordable experience to all our guests. We look forward to welcoming you back in the future for another enjoyable stay.

6/10 Okay

Jerald

Liked: Cleanliness
Disliked: Property conditions & facilities
We liked our stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Jerald, Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 Good

Marvin, Garland

Travelled with family
Liked: Cleanliness, staff & service
Very nice people work there. They were very welcoming, friendly, and helpful.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 22, 2023
Hello Marvin,Thank you for your kind words! We strive to provide exceptional service to all our guests. We hope to welcome you back soon!

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Mary,Thank you so much for your amazing rating! We strive to provide exceptional service and are thrilled that we exceeded your expectations. We can't wait to welcome you back in the future!

8/10 Good

Pauline

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Pauline,Thank you for taking the time to leave a review of your recent stay. We appreciate your positive feedback and are glad to hear that you had an enjoyable experience overall. If there is anything specific that you think we could have done better, we would love to hear your thoughts. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Debra L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great about taking care of problems.
We traveled to New Mexico from West Virginia to visit family and do some sight-seeing. We found everyone to be extremely helpful and even though we left early each morning and did not return until late evening, we appreciated the courteous employees. Right after we checked in, as we were preparing to meet family at a different location, our room key would not lock the door. We contacted front desk and they immediately came up to check out the problem and even thou they were not able to immediately fix it, they moved us to a different room. We understand these things happen sometimes and we appreciated that they addressed the problem quickly and professionally.
Stayed 3 nights in Sep 2023
Response from Manager on Oct 5, 2023
Hello Debra L,Thank you for being a valued guest and for providing us the feedback regarding our location and comments about our front desk. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Madeline

Stayed 1 night in Sep 2023
Response from Manager on Oct 21, 2023
Hello Madeline,Thank you for your excellent rating! We're delighted to hear that you had a great experience at our hotel. Please let us know if there's anything else we can do to make your next stay even better.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service at it's finest
All the staff was extremely friendly and accommodating. I had such a pleasant experience. Thank you all for being so wonderful
Stayed 2 nights in Sep 2023
Response from Manager on Sep 27, 2023
Hi Victoria,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Wanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Hotel stay were so nice and helpful! This building and grounds are beautiful! Clean, nice area to restaurants and where ai needed to work. Very nice place and safe and house cleaning!
Stayed 1 night in Sep 2023
Response from Manager on Sep 27, 2023
Hello Wanda,We appreciate the time you have taken to bring to our attention your feedback with regards to our area. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Brian

Travelled with family
Very lovely hotel! Managers are all really wonderful! Good clean rooms! Would stay again :)
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Brian,Thank you for your review and comments regarding our hotel. We hope to see you again in the future.

10/10 Excellent

GINA

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Several went above and beyond their job description in making our stay enjoyable. The facilities were awesome, but the staff was even better!
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello GINA,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff. We appreciate you taking the time to share your experience.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Very friendly staff.
Stayed 1 night in Sep 2023
Response from Manager on Sep 11, 2023
Hello Mary,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.