- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good. Staff was friendly.....except one individual. After returning from the concert, there were NO parking spaces available to park. We ended up parking on a side where snow was pushed back over the sidewalk and grass. Upon entering to go to our rooms, we politely told the gal why we parked there so we wouldn't be towed away. Her response, "There's a space right in front"....UMMMM that's handicapped! She had no clue that there was a handicap van accessible space! Had we moved it like she insisted, we surely would've been towed. I think you need to educate your staff on handicapped vs. non-handicapped parking.