broken chair I just about fell out and hurt myself when I tried to book a room they told me the manager would phone to explain and the manager NEVER DID the sign says ICE ON SECOND FLOOR could not find ice machine finally got smoking room NO ASHTRAY took over a day to get a new chair person at desk very slow

Liked the wipes near the first floor elevator

The hotel is in a good location, staff are friendly. A little old fashioned and stuffy, not what I expected for a boutique style hotel in a hip neighbourhood. The rooms are also a bit stuffy and there is no on demands service just super basic cable.