Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Travelodge by Wyndham Fairfield/Napa Valley

2 out of 5
Travelodge by Wyndham Fairfield/Napa Valley
4625 Central Way, Fairfield, CA

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 153 reviews" "
Rating 8 - Good. 40 out of 153 reviews" "
Rating 6 - Okay. 16 out of 153 reviews" "
Rating 4 - Poor. 18 out of 153 reviews" "
Rating 2 - Terrible. 24 out of 153 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Beatriz

Business traveller, Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Amazing was surprised! Never had a bad check in in my life!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing fancy but the bed was comfortable and the area was quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property quiet neighborhood
Stayed 1 night in Mar 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, property conditions & facilities
The bed was so uncomftrable to sleep in. It was super stiff could not sleep. The shower head almost feel on my head. Thank god I moved.
Stayed 1 night in Mar 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, i would stay again.
Stayed 3 nights in Mar 2024
Response from Front Desk on Apr 4, 2024
Thank you for your feedback

10/10 Excellent

Sheila Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These people were absolutely wonderful people they were so kind and thoughtful and met every one of our needs I want to thank them so much for making our stay so comfortable
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 4, 2024
Thank you for your feedback. We will share your thoughts with our staff

10/10 Excellent

clarence

Liked: Cleanliness, staff & service, property conditions & facilities
And the Travelodge has a washer and dryer which is a very convenient thing and won't have to take dirty clothes home
Stayed 3 nights in Mar 2024

10/10 Excellent

Erdal, Istanbul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull people
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 4, 2024
Thank you for your feedback

4/10 Poor

Audra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Asked days prior for a room down stairs due to disability needed two queens beds and a cot couldn't get that got a very small room and two full size beds with three kids myself and husband
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 22, 2024
Thank you for your feedback. We will share your experience with our front desk staff so that we can closely monitor special requests.

4/10 Poor

Renee

Disliked: Staff & service, amenities
Warning: Charged a $100 deposit fee after we had already paid for the room stating it was for incidentals - snacks, phone calls. We had no incidentals. . When checking out I asked why the $100 deposit was already charged to my credit card account. Staff stated it would be credited to my credit card in 24-48 hrs. Not acceptable. I disputed through my credit card and was credited the full$100 within hours. This is an awful practice by this hotel. Expedia does mention the additional fee at the very end of the reservation info in rsmall print. We understand deposit fees but we have never been charged the fee before checking out. Other issues - clogged bathroom sink 2nd night. Called front desk and was given a plunger. After trying to plunge it we called and ask for someone to unclog the sink. Front desk offered another room which we then moved to another room for our 2nd and final night. Next morning another guest was outside our door trying to use their key to get in - guest stated they were checking in early and given this room. Front desk morning staff had no idea about our room change or clogged sink. No front desk communication from night before. Homeless person in laundry room doing laundry. Hotel was clean and beds were comfortable.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 22, 2024
Thank you for your feedback and apologize for your experience.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience and I would totally stay here again in the future! I checked in a little late, which was no problem. The gentleman at the desk got my key cards and paperwork quickly and professionally and explained everything to me clearly. The room was just around the corner from the office and I parked right at the foot of the stairs to it. Parking was ample, even for a busy time. The room was well-lit, quiet, and updated. The property was clean and quiet and I felt fine being there alone. Check out was as easy as check in and I was on my way! Thank you for the stay, I would recommend this place to others for sure!
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 22, 2024
Thank you for staying with us and sharing your thoughts.

4/10 Poor

Matt

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures made the place look way better than what it was. When I first entered the room and tried to turn on the light, there was black slimy sludge on the light switch I was immediately greeted with. The were was still grime on the toilets, walls, and drawers. I have pictures of it all. People smoking cigarettes on the floors above and would leak into our room any time we would open the door. Would not stay again.
Stayed 2 nights in Feb 2024
Response from Front Desk on Apr 4, 2024
Thank you for your feedback and apologize for your experience

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Front Desk on Apr 4, 2024
Thank You for your feedback and staying with us

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal at the front desk was a pleasure to work with.
Stayed 7 nights in Feb 2024
Response from Front Desk on Apr 4, 2024
Thank you for staying with us

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and flexible with our stay. Crystal was very nice to deal with.
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Chastity

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room wasn’t cleaned for the whole 8 days of my stay. The heater in the room did not work well and the room was cold.
Stayed 8 nights in Dec 2023

2/10 Terrible

Christine

Stayed 13 nights in Nov 2023

8/10 Good

Thomasina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very friendly and helpful. The room floor had not been swept and mopped, it was very dirty.
Stayed 2 nights in Dec 2023

10/10 Excellent

Glen, Vacaville

Stayed 3 nights in Dec 2023

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, room comfort
The people above me were non stop moving furniture and stomping ALL night. I called the front desk at 2 am and 3:45 and the noise still continued until 5:30 am. The walls are too thin. I did not sleep at all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front staff and all staff 5 stars.
Stayed 1 night in Nov 2023

4/10 Poor

Larry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the fact that i prepaid for this room and still have a pending charge of 165.00 and was told that my room was paid in full but my card was still ran for 165.00 plus the 100.00 deposit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andreia

Liked: Amenities
Clean & organized and nice customer service
Stayed 1 night in Nov 2023

10/10 Excellent

Keishi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater is very loud and mattress is very worn out
Stayed 1 night in Nov 2023

8/10 Good

Chelsea

Liked: Cleanliness, staff & service
While the outside and grounds are beautiful the rooms are a bit worn. The mattress was very worn and uncomfortable. However, the front desk staff gets an A+++ for being so friendly and helpful!
Stayed 3 nights in Nov 2023
Response from GM on Nov 15, 2023
Thank you for your feedback

8/10 Good

Darlene

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The yardwork was beautiful. I took my dog for a walk. I found needles around and wishes notified two different employees. When I check out they We’re still on the ground
Stayed 2 nights in Nov 2023
Response from GM on Nov 15, 2023
Thank you for staying with us and providing feedback. We will make sure our maintenance staff is checking the surroundings more often.

10/10 Excellent

Xicotencatl

Stayed 1 night in Nov 2023

4/10 Poor

Heather

Stayed 1 night in Nov 2023

2/10 Terrible

Honorio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place.
An associate of mine stopped by to drop an important document and was told by the desk personnel that it was not in his job description to inform the guests of any letter or package intended for them.
Stayed 2 nights in Nov 2023

2/10 Terrible

Briana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Actually the worst hotel experience ever. We had to stop for the night from a road trip and needed a cheap place to stay but i would’ve rather slept in the car overnight. Our first room we entered was possibly not even cleaned. The bed was not made and there were roaches and ants on the AC unit. The guy at the front desk gave us another room after that. The new room was cleaned (thank god) but the shower would not turn on after both me and my boyfriend tried maneuvering it. There was a man urinating outside in the parking lot and men staring at us when we were going to our room. Not safe for women. Please stay anywhere else but here even if you’re desperate.
Stayed 1 night in Oct 2023

2/10 Terrible

DAVID

Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth, Somis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Davina

Horribke
Stayed 1 night in Oct 2023

10/10 Excellent

NOEL

Stayed 1 night in Oct 2023

6/10 Okay

Ofelia

Travelled with partner
Liked: Cleanliness, amenities
The smell in tbe room Was bad
Stayed 1 night in Oct 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C didn’t work lights didn’t work no sheets in the bed… do not recommend for $125.00
Stayed 1 night in Oct 2023
Response from GM on Oct 10, 2023
Thank you for your feedback and apologize for your experience.

10/10 Excellent

Sha

Stayed 1 night in Sep 2023

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness
The guy that checked us in was awesome! Wish I knew his name to give to you. The two at the counter when we arrive early were rude and didn't want to interact. Seemed annoyed we got there early. All they had to say is the rooms aren't ready check is in a few hours.
Stayed 1 night in Sep 2023
Response from GM on Oct 10, 2023
Thank you for staying with us and sharing your feedback. We will share your experience with our front desk staff.

2/10 Terrible

Terry

Stayed 2 nights in Sep 2023

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Nice vaulted ceilings on second floor. Great tub. Felt unsafe at 3am due to people walking loudly past my door but I suppose that could happen anywhere. Noise carries from neighboring rooms easily. I didn’t mind because the guy next door was in a good mood and making his friends laugh. I’ll stay again and maybe I’ll ask for a room on the end.
Stayed 2 nights in Sep 2023
Response from GM on Oct 10, 2023
Thank you for your feedback

6/10 Okay

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
It did it’s job if that’s enough for you.
The stay was ok. We slept and showered. I didn’t like how a bunch of family lived there and they were watching us. We like to be private and I felt like the family was everywhere. I wouldn’t stay again because of that.
Stayed 1 night in Sep 2023
Response from GM on Oct 10, 2023
Thank you for your feedback.

10/10 Excellent

Lovedeep

Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Sep 2023
Response from GM on Oct 10, 2023
Thank you for your feedback

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

Hisanori

Travelled with group
Disliked: Amenities, property conditions & facilities
Not easy to dine
Stayed 1 night in Aug 2023