Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromLos Angeles, CA

Wonderful Napa Experience

Posted 13-Apr-2016
Pros: Everyting!
Cons: I can't think of anything.
Location: It was great that the Vacaville Outlet was 15 minutes east of the hotel and the Napa Wine Train and Napa Outlet was 15 minutes to the west.
I really enjoyed staying at the Staybridge Fairfield Hotel. We were in town celebrating my birthday and experiencing the Napa Valley area. The hotel was so nice and comfortable. We had a one bedroom suite and really appreciated the space. The indoor pool and Jacuzzi turned out to be great since it was raining a little while we were there. The breakfast was amazing. They had a little bit of everything like waffles, fruit, oatmeal, potatoes, bacon, ham, eggs bagels and so much more. My favorite was the egg, cheese and ham pizza. IT WAS SO GOOD!! I would definitely visit this hotel again.
4out of 5
by A verified traveller fromAuburn, WA

Very nice rooms and staff.

Posted 11-Apr-2016
Had a very good stay here, and everything exceeding our expectations except for the breakfast. Rooms were large, clean and very quiet. Staff was very nice. But the breakfast was mediocre at best, with our group choosing to go out for breakfast our second morning rather than trying it again. The eggs seemed like powered eggs, sausage was inedible. Pastries were too dry to eat.
4out of 5
by A verified traveller fromsuisun city

Awesome hotel horrible bed

Posted 4-Mar-2016
This place was awesome Beautiful indoor pool awesome dinner three nights a week buffet style a buffet breakfast every morning staff was very friendly and helpful every room has a kitchenette although when it was time to go to bed we had to sleep on a cheap metal frame bed and the mattress was horrible my mattress at home was more comfortable than this and my bed at home sucks!!!
Comment from Hotel Management
3-Apr-2016 by Front Desk Supervisor , Hotel Management
Dear Guest, Thank you for providing us with your feedback regarding your recent stay at the Staybridge Suites Fairfield/Napa Valley. We are thrilled that you enjoyed all of the amenities we have to offer, but do apologize for the uncomfortable bed. We hope to welcome you back to our remodeled hotel in the future. Thank you again!
3out of 5
by Jeff fromRocklin

Would go back

Posted 27-Feb-2016 on Hotels
The room was very clean and in generally good condition. The wi-fi was basically unusable. Could only get one bar (and sometimes no connection) so that was a bust. Other than the wi-fi no issues.
Comment from Hotel Management
7-May-2016 by Guest Services Lead, Hotel Management
Dear Jeff, I am sorry that we were unable to provide you with the best wifi service you were hoping for. We are always looking to improve and we are able to do so with feedback like yours. Thank you for choosing the Staybridge Suites Fairfield/Napa Valley Area and we will be looking forward to your next visit. Kind regards, Irish Kiocho Assistant General Manager
3out of 5
by A verified traveller

Posted 21-Feb-2016 on Hotels
Large 2 room suite. A little run down and dirty. Breakfast and the pool were great. Easy location to all activities.
Comment from Hotel Management
7-May-2016 by Guest Services Lead, Hotel Management
Dear Guest, Thank you for your feedback. It is sad to hear that some aspects of our hotel did not live up to your expectations. Although we would have preferred you had a better stay, your candid feedback is highly appreciated. Let us assure you that it is in our continued efforts to maintain and improve our amenities and services so we can serve you better. I do hope that you will allow us to make it up to you in the future. Again, thank you so much for staying with us. Kind regards, Irish Kiocho Assistant General Manager
5out of 5
by Laura fromLong Beach Ca

Comfortable for family

Posted 18-Feb-2016 on Hotels
Room was perfect for family getaway. Plenty of space.
Comment from Hotel Management
7-May-2016 by Guest Services Lead, Hotel Management
Dear Laura, Thank you very much for taking the time in writing us a review, we love the 5 stars! We hope to see you back soon! Kind regards, Irish Kiocho Assistant General Manager
3out of 5
by sheryl

This traveller left a rating score only Posted 10-Feb-2016 on Hotels
4out of 5
by Lance

This traveller left a rating score only Posted 1-Feb-2016 on Hotels
5out of 5
by A verified traveller

Relaxing comfortable weekend getaway

Posted 27-Jan-2016 on Hotels
Pros: Nice facility, suites are comfy size, not too overwhelming, kitchen fully equipped, 2 TVs: 1 in bedroom and 1 in living room, couch is comfortable, clean, bed is comfortable, accommodates late check-outs, had many convenient outlets throughout the suite, and had more than one garbage can in the suite. Cons: Pillows on the bed were tiny and short, curtains both in living room and bedroom do not close at all to block out light and privacy, it stays to the sides of the window. Only the thin white curtains were adjustable. Walls are thin. You can hear others who are above you walking and moving about in their rooms.
Comment from Hotel Management
16-Apr-2016 by Guest Services Lead, Hotel Management
Dear Guest, Thank you so much for your 5-star review. It means so much to us. We are glad you had a comfortable stay and that you enjoyed your suite. We are sorry for the cons that you did experience, but hope you will stay with us again in the future. Thank you!
4out of 5
by Philip

This traveller left a rating score only Posted 26-Jan-2016 on Hotels