Ratings based on 462 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromCalifornia

Posted 7-Apr-2017
Loved hotel. Restaurants near by. It was more than I expected. I had to show off. It was like a small studio.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 5-Apr-2017
We were touring colleges in the area. This hotel was convenient, reasonable and the rooms were very spacious. The staff was excellent. The rooms were clean. The happy hour each evening was a nice perk as were the breakfasts. The only down side was the construction going on. I have to say the staff did a great job of making sure the construction wasn't bothersome. Parking was an issue because less spots available due to construction. Overall nice stay. We booked an extra night even.
3out of 5
Recommended
for Everyone
by A verified traveller fromcalifornia

Napa girl

Posted 31-Mar-2017
You hear the footsteps next floor and flushing of the toilet.Room set up close to bathroom too!
Comment from Hotel Management
4-Apr-2017 by Front Desk Supervisor , Hotel Management
Dear Guest, Thank you for your feedback. We are sorry for the noises you encountered surrounding your room. We hope you will visit us again to provide you with an even better experience.
5out of 5
Recommended
for Everyone
by A verified traveller fromChico, CA

Nice hotel

Posted 15-Mar-2017
It was a great hotel and great service the area is quite and peaceful and not to far away
3out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel But Under Construction...

Posted 20-Feb-2017
Would have got a hire rating but they failed to mention the hotel is under construction and no breakfast in hotel. They offer breakfast at the hotel across the parking lot, but not the most convenient. In the future they should post if the hotel is under construction so guest can be aware before they book. Our reservation through Expedia was messed up as well...we booked a double bed suite, but the hotel showed us as having a single queen. We had to wait until after five to check in due to this mess up. The hotel staff was very accommodating and courteous however.
Comment from Hotel Management
5-Mar-2017 by Front Desk Supervisor, Hotel Management
Dear Guest, Thank you for staying with us and sharing your feedback. We would like to apologize for the unpleasant stay you experienced at our hotel. We also apologize for the fact that our renovation was not communicated to you upon booking. Your comments have been read by all department heads and we are working towards correcting our mistakes. Thank you again. We hope to welcome you back!
4out of 5
by A verified traveller

family-friendly, near outlets and wineries

Posted 5-Jan-2017 on Hotels
comfortable one-night stay. loved the free coffee in the lobby. we forgot corkscrew so we were happy to find one in the kitchenette.
Comment from Hotel Management
14-Jan-2017 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback with us! We are happy to have provided you with a comfortable stay and are glad you enjoyed our coffee. We hope to welcome you back soon!
4out of 5
by Rebecca

I would book again

Posted 30-Dec-2016 on Hotels
Stayed there for two night with my girls. We were welcomed with buffett dinner which was chicken tacos. The meal was tasty and a nice unexpected treat. The buffet breakfast was great too as that meant less cooking for me and more time to enjoy with my kids. The rooms were well insulated and you did not hear much noise from hallway or other rooms which was a nice surprise. The pool was great with it being indoors, however a bit smaller than the picture looked. The pool area being indoors was quite loud. However, kids still enjoyed it.
Comment from Hotel Management
1-Jan-2017 by General Manager, Hotel Management
Dear Rebecca, Thank you for sharing your feedback with us! We are pleased you and your family enjoyed your stay and all of our amenities. We look forward to your next visit!
4out of 5
by A verified traveller

Posted 28-Nov-2016 on Hotels
Comment from Hotel Management
1-Dec-2016 by General Manager, Hotel Management
Thank you for your rating! We hope to see you back soon!
4out of 5
by A verified traveller

Alternative to Napa hotels

Posted 14-Nov-2016 on Hotels
Our stay was great. Close to Napa and the wineries. Convenient location and was access to the freeway.
Comment from Hotel Management
19-Nov-2016 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback about your recent stay at the Staybridge Suites Fairfield/Napa Valley. We are happy to hear you had a great stay and hope to welcome you back!
3out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and clean, however things are old.

Posted 7-Nov-2016
Mattresses are old and were uncomfortable. Other than that, i have no complaints.
Comment from Hotel Management
19-Nov-2016 by Front Desk , Hotel Management
Dear Guest, Thank you for staying at the Staybridge Suites Fairfield/Napa Valley and for sharing your feedback. We apologize for the comfort of the mattress but are pleased you enjoyed our hotel. We hope to welcome you back!