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Westmark Fairbanks Hotel & Conference Center – Avis

3.5 out of 5
Westmark Fairbanks Hotel & Conference Center
813 Noble St, Fairbanks, AK

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 480 avis sur 1003." "
Note de 8 – Bien, d’après 271 avis sur 1003." "
Note de 6 – Acceptable, d’après 131 avis sur 1003." "
Note de 4 – Médiocre, d’après 65 avis sur 1003." "
Note de 2 – Terrible, d’après 56 avis sur 1003." "

8,4/10

Propreté

8,4/10

Service et personnel

8,2/10

Commodités

8,2/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

Eddy

Voyage en groupe
The breakfast buffet was quite underwhelming, nothing noteworthy to mention.
Séjour de 3 nuits en mars 2024

8/10 – Bien

Jessica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location is convenient to downtown and the airport. Breakfast included. Decent price for a decent stay!
Séjour de 3 nuits en avril 2024

8/10 – Bien

John

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was good highly recommend
Séjour de 3 nuits en avril 2024
EH a répondu le 13 avr. 2024
Thanks for staying with us and providing some positive feedback!

8/10 – Bien

yoshiro

Voyage en famille
Points forts : Propreté, service et personnel
24時間フロントに人がいたので、オーロラ見学から深夜にホテルに帰って来ても安心でした。
Séjour de 4 nuits en avril 2024

10/10 – Excellent

George

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en avril 2024
EH a répondu le 12 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me gustó el restaurante la tienda el servicio y muy bueno el desayuno
Séjour de 2 nuits en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Acceptable

Stefany

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Very outdated property.
Séjour de 1 nuit en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

JACQUELINE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
EH a répondu le 12 avr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Celine

Voyage de couple
Points forts : Propreté, service et personnel
Appreciated the mini fridge, but I was hoping for a microwave in the room. Also the TV service is terrible. Local cable channels glitching and dropping dialogue. The room was clean and comfortable and the staff was friendly and helpful!
Séjour de 1 nuit en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback! We are sorry about any issues you had while staying - we'll look into them

10/10 – Excellent

Allison

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a 10/10 experience! The property was more than I expected for the very reasonable price! Breakfast was great!
Séjour de 1 nuit en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

trang

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Acceptable

John

Voyage en famille
Points forts : Commodités
The buffet breakfast was a great start to each day. Breakfast was always your basic hotel style scrambled eggs with some sort of bacon or sausage and cold potatoes and the typical stale danish… not complaining just saying how it is which is actually just fine with me given the time savings it affords you not having to go find a place for breakfast every morning.
Séjour de 4 nuits en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Danny

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good.
Séjour de 4 nuits en avril 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

6/10 – Acceptable

Marcus

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 4 nuits en mars 2024
EH a répondu le 11 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Allison

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very easy to park and checkin. The room was clean and warm
Séjour de 1 nuit en avril 2024
EH a répondu le 7 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Roxanne

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly staff
Séjour de 1 nuit en avril 2024
EH a répondu le 7 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

SOFYA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well for me Fairbanks is just to see Aurora The hotel was clean, breakfast ok Lobby was nice
Séjour de 3 nuits en mars 2024
EH a répondu le 7 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Lecil

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel
Séjour de 4 nuits en avril 2024
EH a répondu le 7 avr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Shannay

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. Restaurants are walking distance. Tours are able to pick you up from here. Very clean rooms and lobby. The only sad thing was that the store was closed until the day after I left. The AC was also blowing at me when I was sleeping but you can adjust it. Overall I’m glad I picked this hotel. It was very clean and close to things in town that we wanted to go to.
Séjour de 3 nuits en mars 2024
EH a répondu le 7 avr. 2024
Thanks for staying with us and providing some positive feedback!

2/10 – Terrible

carlos

Points faibles : Propreté, état et installations de l’hébergement
I checked out one day earlier because we found a ball of hair on the floor of the bathroom
Séjour de 2 nuits en avril 2024
EH a répondu le 4 avr. 2024
Thanks for staying with us and providing some feedback! We do apologies for any and all issues you had while staying with us!

8/10 – Bien

Davina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean, amazing views from the 6th floor. Great breakfast and dining hall in the mornings. Enjoyed our two night stay here. Would definitely stay when in Fairbanks again!
Séjour de 2 nuits en mars 2024
EH a répondu le 4 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Alejandro

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and service
Séjour de 1 nuit en avril 2024
EH a répondu le 4 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Kenzie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
EH a répondu le 4 avr. 2024
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10/10 – Excellent

Kristopher

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and comfortable. The restaurant had wonderful service and great food. Easy and quiet location.
Séjour de 5 nuits en mars 2024
EH a répondu le 2 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

crissand

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
EH a répondu le 2 avr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Sriram

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
EH a répondu le 2 avr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

T.M.

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
EH a répondu le 2 avr. 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Sarika

Séjour de 1 nuit en mars 2024
EH a répondu le 18 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Gary

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024
EH a répondu le 29 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Zilong

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
good！
Séjour de 3 nuits en mars 2024
EH a répondu le 29 mars 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Maria

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Good restaurant! The signature fish plate was my favorite.
Séjour de 2 nuits en mars 2024
EH a répondu le 25 mars 2024
Thanks for staying with us and providing some feedback!

4/10 – Médiocre

Thomas

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Both of our evenings the TV was cutting out and pixelating. Apparently this was blamed on the cable company. With the thermostat at it's coolest setting, it was still too warm in the room. The carpet had a stain right in the center of the room. Personnel were pleasant and the breakfast was nicely done. Apparently the hotel is owned by the tour companies who may be putting profits above customer satisfaction, a short sighted approach. When we checked out I listed the deficiencies noted during our stay and the agent wrote them down but said any discount or compensation would have to come through Expedia. I purchased travel insurance when I made my reservations. I am not sure if that is any help or not. Considering that we paid about $300.00 for off season rooms I expected better. So here I am communicating with Expedia. Is there anything that can be done for us? Tom
Séjour de 2 nuits en mars 2024
EH a répondu le 25 mars 2024
Thanks for staying with us and providing some feedback - we do apologies for any issues you had while staying and will look into it

10/10 – Excellent

Clinton

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was easy to find had decent parking really friendly staff
Séjour de 1 nuit en mars 2024
EH a répondu le 25 mars 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Cindy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Confusion on no shuttle. The hotel called a taxi, but when he showed up he was rude and said I’d have to call him. Tried to ask a question but he just rolled up window and drove off. He WAS supposed to pick us up. Called the hotel and they got another. Very hellpful staff. One last thing is there was a false fire alarm at 8 am. Learned something never take a room above 2 stories. 8 floors is along ways to walk down the stairs in the emergency with wet hair. In shower. They handled it well and when we asked for an hr late check out it was honored.
Séjour de 1 nuit en mars 2024
EH a répondu le 25 mars 2024
Thanks for staying with us and providing some feedback

8/10 – Bien

Jeff

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I would have give this 5 stars, but the toilets have turbo flushes. It sounds a gun firing. You can literally hear everyone’s toilet being flushed all night long.
Séjour de 4 nuits en mars 2024
EH a répondu le 25 mars 2024
Thanks for staying with us and providing some feedback - we do apologies for any issues you had while staying

10/10 – Excellent

Kathy

Séjour de 1 nuit en mars 2024
EH a répondu le 12 avr. 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Philip, Fleming Island

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
EH a répondu le 23 mars 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

Stacey

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Providing a bottled water would be a nice touch. They were $3.
Séjour de 3 nuits en mars 2024
EH a répondu le 23 mars 2024
Thanks for staying with us and providing some feedback!

6/10 – Acceptable

Ankush

Voyage en famille
Everything was convenient from the property but there were less dining options at the hotel. Also the staff can be a better job at cleaning the room.
Séjour de 6 nuits en mars 2024
EH a répondu le 23 mars 2024
Thanks for staying with us and providing some feedback!

8/10 – Bien

RUI, Forest Hills

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location in Fairbanks; staff was responsive. There were 2 TVs in the room but neither were working properly.
Séjour de 1 nuit en mars 2024
EH a répondu le 23 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Vanessa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The night staff members Antoine and Daniel went above and beyond to make me feel welcome! I was coming in from a late flight and did not arrive till 3 am. They made sure we had everything we need to make our check in a smooth process and continued to check in on my family the remainder of our stay. They made great suggestions for activities for the kids and gave insightful advice on how to plan our time there. It was such a relief to have been greeted by their smiles after a hectic day at multiple airports.
Séjour de 2 nuits en mars 2024
EH a répondu le 23 mars 2024
Thanks for staying with us and providing some positive feedback!

8/10 – Bien

ChiYin

Voyage de couple
Points forts : Propreté, commodités
Overall is a good option considering you are right in the center of the town. For tourists especially, the pickup and drop off by the tour companies seem easy. The facility and breakfast are okay, we were there during a busy week, hotel is fully booked and the insane line to get just 3 warm food options(omelette, sausage, and fries) seem ridiculous, and after that you couldn’t even find a seat! Had to share table with other ppl or just sit in the lobby. The room is clean with some wear down signs of the carpet and bathtub. The soundproof is not great, so you can hear ppl talking loud or kids running around in the hallway.
Séjour de 2 nuits en mars 2024
EH a répondu le 18 mars 2024
Thanks for staying with us and providing some constructive feedback!

8/10 – Bien

Josh

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We were within walking distance of downtown, gift shops, and restaurants. There are bus stops very close as well. I felt safe having to use my key card to get on the elevators, gain access to certain areas. What I did not like: the ac took 13 hours to cool down the room from 78 to 68, it struggled the whole time. The cleanliness of the shower area was kind of gross.
Séjour de 5 nuits en mars 2024
EH a répondu le 17 mars 2024
Thanks for staying with us and providing some feedback - we'll look into the issues you've mentioned, thank you for bringing it to our attention

8/10 – Bien

Michael, Fort Greely

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Safe
Séjour de 4 nuits en mars 2024
EH a répondu le 16 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Carmen

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was an excellent location. We were able to walk to the downtown area, many restaurants and tourist attractions. The hotel’ restaurant was also very good.
Séjour de 5 nuits en mars 2024
EH a répondu le 15 mars 2024
Thanks for staying with us and providing some feedback!

6/10 – Acceptable

Eliazar

Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
The staff didn’t have my reservation correct. They called me and told me I have overstayed my reservation. The woke me up when I was very tired. When they realized they were incorrect they didn’t apologize they only tried to justify themselves.
Séjour de 2 nuits en mars 2024
EH a répondu le 14 mars 2024
Thanks for staying with us and providing some feedback - we do apologies for any issues you had while staying

10/10 – Excellent

Chao

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly stuff
Séjour de 5 nuits en février 2024
EH a répondu le 14 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

zy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
convenient location, clean and quiet
Séjour de 2 nuits en mars 2024
EH a répondu le 10 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

johann

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great hotel good breakfast nice and clean quiet great hotel
Séjour de 5 nuits en février 2024
EH a répondu le 7 mars 2024
Thanks for staying with us and providing some feedback!

10/10 – Excellent

Alan, Las Cruces

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
We got into Fairbanks FAI at 3am. Taxi ride was easy. Front desk gentleman was awake, welcoming, helpful, personable, great attitude.
Séjour de 1 nuit en mars 2024
EH a répondu le 7 mars 2024
Thanks for staying with us and providing some positive feedback!