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Reviews of Premiere Classe Evreux

Premiere Classe Evreux
Avenue Winston Churchill, Evreux, Eure

Reviews

5.8
Rating 10 - Excellent. 30 out of 283 reviews" "
Rating 8 - Good. 59 out of 283 reviews" "
Rating 6 - Okay. 90 out of 283 reviews" "
Rating 4 - Poor. 55 out of 283 reviews" "
Rating 2 - Terrible. 49 out of 283 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, shame about the trucks pumping loud music in next doors carpark all night. Didn’t get much sleep, shame the hotel security didn’t ask them to stop. Otherwise a decent hotel for the price.
Stayed 1 night in Feb 2024
Response from Aurore on Feb 10, 2024
Cher Paul, Nous vous remercions d'avoir pris le temps de nous laisser une note et votre avis suite à votre séjour dans notre établissement. Nous sommes ravis que celui ci se soit bien passé malgré la musique d'un client dans son camion, notre veilleur de nuit est allé lui demander de baisser le son, malheureusement le client ne l'a pas fait. Cordialement.

8/10 Good

Claire

Stayed 1 night in Nov 2023
Response from Aurore on Dec 27, 2023
Chère Claire, Nous vous remercions d'avoir pris le temps de nous laisser une excellente note suite à votre séjour dans notre établissement. Au plaisir de vous recevoir de nouveau lors d'un prochain séjour sur Evreux. Cordialement

8/10 Good

Julian

Stayed 1 night in Sep 2023
Response from Aurore on Oct 15, 2023
Cher Julian, Nous vous remercions d'avoir pris le temps de nous laisser une note suite a votre séjour dans notre établissement. Au plaisir de vous recevoir de nouveau lors d'un passage sur Evreux. Cordialement.

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit stop.
Great service. Pleasant staff.
Stayed 1 night in Aug 2023
Response from Aurore on Sep 9, 2023
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire suite à votre séjour dans notre établissement. Nous sommes ravis d'apprendre que celui ci se soit bien déroulé et que l'ensemble du personnel vous ai donné entière satisfaction. Au plaisir de vous revoir lors d'un prochain séjour sur Evreux. Cordialement

8/10 Good

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
OK
Well used room, great car park
Stayed 1 night in Jul 2023
Response from Aurore on Jul 31, 2023
Cher Paul, Nous vous remercions d'avoir pris le temps de nous laisser une note ainsi qu'un commentaire suite a votre séjour dans notre établissement.Nous sommes ravis que celui ci se soit bien déroulé et que la chambre est convenue a vos attentes.Au plaisir de vous revoir lors d'un prochain séjour sur Evreux.Cordialement

6/10 Okay

Chris

Liked: Cleanliness, room comfort
Budget hotel
Breakfast not as good as most budget hotels Staff not interested in replenishing food items
Stayed 1 night in Dec 2022

10/10 Excellent

GALMES

Stayed 12 nights in Nov 2022

6/10 Okay

HOWARD

Travelled with family
Disliked: Staff & service, property conditions & facilities
Budget Hotel for a budget price
It's a budget hotel. It is tired but for £28 we eren't expecting the Ritz, just a quick night's stop over. The open-air basketball court next door was very noisy late into the night. The door didn't fit when it was closed so there was a draft coming in. Buffalo Grill and other food places close by. I'd stay again because I am not unrealistic about a £28-per-night hotel!
Stayed 1 night in Sep 2022

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised as multilingual staff, couldnt speak a word of English. The rooms were very small and very tatty Couldn’t wait to leave
Stayed 1 night in May 2022
Response from Aurore on Jun 29, 2023
dear Anne, thank you for leaving us a note and an opinion following your visit to our hotel.We are sorry to hear that your stay did not go well.Please accept, madam, our sincere greetings.

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friday night stop over
The Premiere Classe was closed as it always is at weekends so the upgrade to the Kyriad next door was excellent. The hotel benefiits from having some restaurants all within walking distance.
Stayed 1 night in Jan 2022
Response from la réception on Feb 25, 2022
Chers client, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Nous vous prions de nous excuser pour ce désagrément, en effet notre établissement étant fermé nous vous avons dirigés vers le Kyriad sur le même site.Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, chers client, nos salutations distinguées.

4/10 Poor

Sean

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible
Not great. Sink was dirty. Bed and floor had burn holes in them. Parts of the wall was coming off them. And to top it off drunk people in room next door shouting when they got in at 3am until 6
Stayed 2 nights in Nov 2020

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from direction on Feb 19, 2020
Madame, Monsieur, Nous vous remercions pour la note que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Sue

Disliked: Staff & service, property conditions & facilities
Worst Premier hotel
Bedding had cigarette burns and gap a round the door. Checkin was easy, thats the only positive about this. People in surrounding rooms were up talking, seapping rooms and banging doors till 5am. When I complained she just smiled! Looking at some people, unsure is they are placed here due to being homeless for one reason or an other, hence the reason for not challenging them during the night. I wouldn't recommend or use again.
Stayed 1 night in Jul 2019
Response from direction on Jul 18, 2019
Dear Customer, First of all, we would like to thank you for coming to our hotel and the time taken to leave us your comment. We are sorry for the inconvenient causes. We attach great importance to your remarks, suggestions. We will make sure that your next visit is the best possible. Thank you and see you soon in our establishment. The reception.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Basic hotel but fine for an overnight stop.
Stayed 1 night in Jul 2019
Response from la reception on Jul 10, 2019
Cher Client, Avant toute chose, nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Nous allons faire le nécessaire pour que votre prochain passage chez nous soit le meilleur possible. Merci et a bientôt dans notre Etablissement. La réception.

6/10 Okay

kevin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Tired, dated and smelly.
Extremely tired and dated hotel, room was very smokey smelling. I would not stay here again.
Stayed 1 night in Apr 2019
Response from reception on May 2, 2019
Dear Customer, We would like to thank you for coming to our hotel and the time taken to leave us your comment. We attach great importance to your comments and suggestions. Thank you and see you soon in our establishment. The reception

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff and cleanliness needs to improve
There was no soap and the member of staff showed how annoyed she was with me requesting that she fix it and I had to go down twice as she did not fix it the first time and she kept saying we will fix it tomorrow when you have left. Eventually she did fix it but it is not nice to have to insist and being treated as being unreasonable. Not acceptable I felt really unwelcome. Also one of the walls looked like dirt was running down it and it was dirty and there was also dirt in the shower.
Stayed 1 night in Apr 2019
Response from direction on Apr 21, 2019
Dear Customer, We would like to thank you for your coming to our hotel and the time taken to leave us your comment. However we are sincerely sorry for the inconvenience caused this day. We attach great importance to your comments and suggestions. Thank you and see you soon in our establishment. The reception

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope won’t be doing again
Not the best dirt on floor noisy and double billed despite paying in advance with Hotels.com still waiting refund
Stayed 1 night in Mar 2019
Response from direction on May 4, 2019
Dear Customer, We would like to thank you for coming to our hotel and the time taken to leave us your comment. We attach great importance to your remarks, suggestions. If there has been a problem with the payment you will of course be reimbursed. Thank you and see you soon in our establishment. The reception

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover
We travelled as a family of 3 adults and stayed here to break our journey from mid France to Dunkirk port. It has everything we required for our overnight stop - it was spotlessly clean with very comfortable beds, a toilet and shower with plenty of hot water. We did not have breakfast here as we wanted to spend some time in nearby Rouen which was amazing and only about an hour and a half into our onward journey. For what we needed this hotel was perfect for us. We did not see much of the local area as we arrived late and left early. I would say it is a perfect overnight stay for us and like minded travellers.
Stayed 1 night in Nov 2018
Response from LA DIRECTION on Nov 15, 2018
Dear Customer, We would like to thank you for coming to our hotel and the time taken to leave us your comment. We attach great importance to your comments and suggestions. Thank you and see you soon in our establishment. The reception

6/10 Okay

gary

overnight stay on way back to ferry
The room was very compact, bathroom very small had to have door open to sit on toilet, was very tired looking, toilet and shower were stained, room overall could have done with a lick of paint. Buffet breakfast was ok but not much choice. Had a lovely evening meal in the campanile hotel next door. Towels were a bit small and very grey looking. bed was very comfortable and large but had to make sure did not bang head on overhead bunk
Stayed 1 night in Sep 2018
Response from LA DIRECTION on Nov 15, 2018
Dear Customer, We would like to thank you for coming to our hotel and the time taken to leave us your comment. We attach great importance to your comments and suggestions. Thank you and see you soon in our establishment. The reception

2/10 Terrible

jeanne, York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired Hotel in need of complete renovation
When we arrived at the hotel we were told it was room only when we had taken the option which included breakfast. He charged us the full price and said to sort it out with whoever was on in the morning. We did however take breakfast in the morning and were not charged again. Our room smelt of drains, the bathroom fan was broken and didn’t work and the cistern continually dripped all night. The walls were filthy and in need of a good coat of paint - we would say a tired and run down hotel. Now to breakfast - there was a choice from a piece of toasted baguette ( there were three pieces available), some dry stale brown bread which you could toast, some dry cake and some brioche buns, all of which started off under a broken cover. Goodness knows how many days the same had been served. We have stayed in Premiere Classe all over France and this was the worst ever. Sorry but we will be avoiding all Premiere Classe in the future.
Stayed 1 night in Sep 2018
Response from la direction on Jan 16, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Edwin

Disliked: Property conditions & facilities
Tired
This Motel was tired. Not expecting perfection but it needs improvement. Access to city easy by foot but return better by bus as uphill all the way.
Stayed 1 night in Sep 2018
Response from la direction on Jan 13, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old food under bed. Room was smelly. Cheap place to sleep for an overnight stop.
Stayed 1 night in Aug 2018
Response from direction on Jan 13, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

2/10 Terrible

james, evreux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never found hotel...map on your site and my mobile gps app (maps.me) showed hotel at wrong location off by probably a mile... I have no mobile internet access and google maps requires this...so ended up in another hotel
Stayed 1 night in Jun 2018
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Ian

Disliked: Cleanliness, property conditions & facilities
unhappy customer
The room was small and the shower/toilet was only just big enough to use, the shower water did not flow away causing the floor to flood. The internet speed was very slow so I could not down load files properly, there were only 2 power sockets in the room one of those was used by the TV. Overall I was very disappointed with this hoter.
Stayed 1 night in Jan 2018
Response from MICHEL on Jan 11, 2018
Cher Client, Avant toute chose, nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Nous allons faire le nécessaire pour que votre prochain passage chez nous soit le meilleur possible. Merci et a bientôt dans notre Etablissement. La réception

6/10 Okay

Frederick

Liked: Room comfort
Disliked: Property conditions & facilities
cheap and cheerful
It was cheap and cheerful but put us off premier class
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Robin, Middlesbrough

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decayed Premiere Classe Hotel - avoid!
We have stayed here some years ago; we don't think it has been decorated or repaired since - damage and decay in evidence! It is rather run down and this was reflected in the staffs' attitude. We had no towels and had to ask a couple of times, possibly because the receptionist had to wash them first.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Douglas

Disliked: Staff & service, property conditions & facilities, room comfort
A long walk into the town!
We are used to staying in hotels in this chain but this one was particularly tired. What was somewhat disconcerting were the number of families who seemed to be in permanent residence there (pots & pans in the rooms, pushchairs outside etc etc)
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

6/10 Okay

Daniel

Not bad for a stop off between travels
Not bad for the price, comfortable like they usually are, will probably stay in again
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

Brian, Nottingham

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Would not stay here again.
On arrival the self check-in machine was not working so we had to wait until somebody arrived in reception at 5 pm. (Our booking form said check-in was from 4 pm). The computer then said that we had not paid in advance although the hotels.com form showed clearly that payment had been made. (It was a no-cancellation, no-refund deal). However the receptionist was good and did try very hard and after a phone call we were allowed to stay without paying again. (The problem was probably a lack of communication between Hotels.com and Premiere Classe). The room was typically Premiere Classe but a bit smellier than most. The door had obviously been forced at some time and there was a 2 cm gap at the side on the lower part which was open to the outside. A metal plate had been added to allow the lock to hold and the window had several screws to hold splintered wood together. Overall it did not give the impression of being a very secure hotel. The room and the bed were clean. Eating next door at the Campanile was fine - especially with the 15% voucher. Overall - we have stayed in many Premiere Classe hotels across France and they are usually very good for a one night stay, but would not choose to stay here again.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

6/10 Okay

lynda, kent

overnighter
very difficult to find hotel from motorway.see the usual loads of signs but no. had to go round several times t find the entrance too. people coming in even till 4am...
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

8/10 Good

Retired couple, NE England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value
This was a good stop-over stay. The hotel was as expected from a Premiere Classe hotel; which is one of our reasons for choosing it.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

4/10 Poor

John, UK

Liked: Cleanliness
Disliked: Staff & service
Not suitable for travellers on public transport
It was low price but really, a car is essential. It is unwise to arrive between 11 and 5, when there is no-one at Reception. If you do, you may be able to get assistance (and buy a drink) at the neighbouring Campanile. Bus links to town are not good and on foot, it is a long uphill slog back. On the other hand, I saw couples and families who seemed happy with their experience. Breakfast was mainly sugar (no fruit/protein) but plenty of coffee and, as I said, it was low-cost. The sheets and towels seemed clean, bed was comfortable. Room reminded me of a ship's cabin or a cave.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

6/10 Okay

Verified traveller

Great price
Small and slow internet service. Great location and price.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

8/10 Good

csampson311, USA

Liked: Cleanliness, property conditions & facilities
Location
Hotel was decently priced but the location was not the greatest. About half way in between Paris and Normandy but surrounded by nothing but farm land. Nothing is open after sun down.
Response from direction on Jan 11, 2019
Cher Client, Nous tenons à vous remercier pour votre venue dans notre hôtel et le temps pris pour nous laisser votre commentaire. Nous attachons une grande importance à vos remarques, suggestions. Merci et a bientôt dans notre Etablissement. La réception

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room
Room clean, but bedspread had cigarette burn toilet lid cracked,shower head split,room needed redecorating, Wi-Fi poor reception, only small stool to sit on,breakfast poor.

6/10 Okay

MC, Derby UK

Liked: Cleanliness, staff & service, room comfort
Clean sheets Gd Bed. Wife wanted hair Dryer in Rm
Easy to find off main route. Good place to stay at the price.

6/10 Okay

Tony, Montmarault

Good value
Shower needs updating. I had to hold the shower head in one hand, and wash with the other. Quite tricky. Only one plastic beaker was hygienically sealed.Power point hanging off the wall! Very difficult to find the hotel. The Campanile was signposted, but there should be a sign also for the Premiere.

4/10 Poor

Trev, Wales

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK if you can not find anywhere else
Not good. Disappointing. Rough. Receptionist very helpful and friendly.

6/10 Okay

John, Oxford, UK

Disliked: Property conditions & facilities, room comfort
You get what you pay for.
The shower was tiny, I couldn't have a shower with the shower curtain drawn because it kept sticking to me but with it open the whole room got wet. It is a cheap hotel and you get what you pay for so otherwise it was just about ok, although when we were there it was really hot weather and our room faced the setting sun so that didn't help. The staff were ok.

10/10 Excellent

Marsden, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is well placed for onward journeys. However roadworks currently make it difficult (for us at any rate) to get to the place; even though we could see it from the highway we had to have several goes at getting into the compound, since we could find no (temporary) signage for this. We had a good reception and the room was fine.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget

8/10 Good

SAWilhite

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need a car to get around
Room was small but functional. Bathroom reminded me of my motorhome, definately what we call a wet bath (everything in the room gets soaked when showering. Location not scenic but seemed safe. Initial search for hotel took about 1 hour due to hidden access. Check in time was 4 PM or later even though a computer checkin process was available. The only amenity was an available at cost breakfast.

4/10 Poor

Trevor R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
OK Overnight Stop
Tired and weary, small rooms and even smaller bathrooms, cheap but not very cheerful........... You can find much better at the same price levels....

6/10 Okay

John, London

Liked: Cleanliness, staff & service
Premiere Classe Evreux,France
The hotel was extremely difficult to find.I saw no signs to the hotel and the town's one way traffic system made the search for the hotel hard.Some directions on the booking confirmation form would have been helpful.The staff at the hotel were very helpful and welcoming and the breakfast was good.The room was very basic but was clean .Some refurbishment of the room is needed.In particular,the floor has seen better days.

4/10 Poor

Julie, Somerset, England

Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel Premiere Classe Evreux
This hotel is in a busy roadside location amongst residential flats and a few houses. There's nothing much to visit nearby unless you drive into the centre of Evreux. The hotel rooms are cramped. I got put in a room with 2 single bunks eventhough I'd booked a double and the hotel was less than half full when I arrived at 6pm. The bathroom flimsy concertina door didn't close properly – one of several poorly designed fittings. PS: if you have to stay here, don't use the light by the bed as it will keep you awake by creaking while it's cooling down for what seems like an eternity (or should that be purgatory!)

4/10 Poor

John, UK

Liked: Staff & service
Disliked: Cleanliness, room comfort
As budget hotels go - pretty bleak!
I made my reservation as a single traveller but was not impressed by the single bunk bed accommodation or the sparsity of the room. I have stayed in lots of low cost hotels but this one was bordering on the poverty level.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like the area
The location made it difficult to find and difficult to walk anywhere from. We ended up eating in the hotel restaurant next door like everyone else.

6/10 Okay

philippe

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Aurore on Dec 27, 2023
Cher Philipe, Nous vous remercions d'avoir pris le temps de nous laisser une excellente note suite à votre séjour dans notre établissement. Au plaisir de vous revoir lors d'un prochain séjour sur Evreux. Cordialement.

4/10 Poor

Meudec

Disliked: Amenities, property conditions & facilities
petit dejeuner tres moyens voir negatifs
Stayed 2 nights in Nov 2023
Response from Aurore on Dec 27, 2023
Cher client, Nous vous remercions d'avoir pris le temps de nous laisser une note et votre avis suite à votre séjour dans notre établissement. Nous sommes navrés que notre petit déjeuner n'est pas été a la hauteur de vos attentes. Cordialement.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Peut mieux faire
Hôtel vieillissant, toutes les chambres sont à refaire. Mauvaise isolation. Nous avons demandé à changer de chambre car il y avait un jour sous la porte (celle-ci avait visiblement été forcée). Le coin toilettes/douche est trop petit, pas de tapis de bain donc on met de l'eau partout après la douche vu que le rideau est trop court. Une serviette et un gobelet pour trois, nous avons dû redemander des serviettes et des gobelets.
Stayed 7 nights in Oct 2023
Response from Aurore on Nov 20, 2023
Cher client, nous vous remercions d'avoir pris le temps de nous laisser une note et un avis suite a votre séjour dans notre établissement. Nous sommes navrés de l'état apparent de vétusté de notre hôtel, ainsi que de la vétusté de certaines chambres et nous nous excusons pour la gêne occasionnée. Concernant la taille de nos salle d'eau, sachez qu'elles sont toutes de la même taille et que nous n'avons pas de tapis de douche, toute fois si vous nous le demander on peut vous donnez une serviette supplémentaire pour mettre sur le sol. Vous avez bien fait de venir demander des serviettes supplémentaires, notre équipe de femmes de chambres ne savent pas combien il y aura de personnes dans la chambre le soir, elles ont comme consigne d'en mettre une et si besoin nous vous en redonnons des supplémentaires. Nous sommes navrés de ne pas avoir été a la hauteur de vos attentes et nous excusons une nouvelle fois. Cordialement.