Ratings based on 691 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Worland, WY

Clean and comfortable

Posted 8-Aug-2017
Pros: Clean, didn't hear noise from hallway or other rooms.
Cons: Pool was "under construction". Didn't know about that until we got there.
Location: Easy access on and off interstate, lots of various restaurants and shopping near.
The only negative I have about this hotel is finding it. We had to call the front desk, then drive through another hotel's parking lot to get to it. But very nice stay.
3 out of 5
by A verified traveller from Oregon

Somewhat disappointed

Posted 24-Jul-2017
Pros: The king size bed.
Cons: Keep families with children on first floor, otherwise you hear them running up and down the halls at all hours of the evening.
Location: There is a "casino" practically next door, which in fact is nothing more then a card room. Dark and unfriendly
Parts of hotel were under construction, which we were not aware of or advised at time of booking reservation. Most disappointing was the pool was not open due to the construction and it was a long hot drive. The free continental breakfast left a lot to be desired. Only thing remotely hot was the coffee. No room to sit in dining area so people were taking their plates up to their rooms. Staff was friendly and the room was very clean. Be cautious of the bathtub/shower, as no safety hardware in place, and both my sister and myself, nearly fell just getting out of the shower. Location is very close to off ramp from freeway, but really placed in a location which is somewhat challenging.
3 out of 5
by A verified traveller from Anchorage, AK

Hotel currently under exterior remodeling.

Posted 15-Jul-2017
Pros: The gentleman who checked me in, Brian Travis, was a super guy - very positive and was helpful in getting the transaction going.
Cons: Update the common areas - hallways; elevator lobbies; carpet and it's summer, probably not the best time for the pool to be closed.
Location: Difficult to find behind the competitor's lodging - plenty of fast food near by . . . that experience is worth its own review
While the exterior is undergoing a face lift, and I respect the necessity of it, the contractor was allowed to continue beyond the prescribed shut down time of 8:00 PM until I called the front desk to have them honor their word. My room was next to "ground zero" and was still expected to pay the full booking price. I feel there should have been some disclaimer upon booking regarding the work and is impact on the stay. The shower heads could use an update. The room in general was well kept and clean. the staff, both house and desk, were friendly and positive. On the day of my departure, when I need the elevator to carry my gear and personal belongings to my truck, it was broken.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2017
Room was spacious and clean. Beds were comfortable. Staff was very pleasant.
1 out of 5
by A verified traveller

Remodeling

Posted 25-Jun-2017
Nasty due to remodeling. Should not be open while this is being done. It was not as pictured
Comment from Hotel Management
28-Jun-2017 by LQ Customer Care, Hotel Management
Thank you for taking the time to leave us your review. We truly regret that the accommodations were not what you have expected. As you noted, we are currently running several projects in the hotel as we work through upgrading and refurbishing our rooms and corridors. We are confident that the improvements we are making will benefit all our guests and we hope that you will return to us one day to enjoy them. Thanks again and we look forward to being of service to you again soon. Respectfully, Lacey
5 out of 5
Recommended
for Families
by A verified traveller

Close to the high school we were visiting.

Posted 2-Jun-2017
Pros: Price great for exceptional value.
Staff were helpful and pleasant even though we arrived very late in the evening.
Comment from Hotel Management
10-Jun-2017 by LQ Team, Hotel Management
Thank you for your feedback, we are always happy to greet our guests, no matter the time day or night. Come back any time, safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveller from washington state

Great hotel, close to activities

Posted 29-May-2017
This hotel is awesome. Employees at the front desk were a 10 plus to us. Very helpful with every little need of ours. Breakfast was excellent from sausage and eggs to waffles and more.
Comment from Hotel Management
29-May-2017 by LQ Team, Hotel Management
Thank you so much for your awesome review! We are glad to hear that we were able to show off the A+ Hospitality we always strive to provide our much valued guests! We certainly hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Everett WA

Posted 24-May-2017
Difficult to find being tucked behind a much larger hotel. Breakfast was especially nice
4 out of 5
Recommended
for Everyone
by A verified traveller from Colville, Washington

The stay was pleasing.

Posted 23-May-2017
Pros: Friendly Staff
Cons: Not have construction going on.
Location: We were there for a Bowling Tournament.
Stayed at the hotel to sleep, and that's what we did.
3 out of 5
Recommended
for Everyone
by A verified traveller from sm anchorage

In the middle of an extensive remodel

Posted 22-May-2017
Remodel was very noisy, but the staff was nice. It's kind of tricky to find, hotel decor is old and tired, hence the remodeling.
Comment from Hotel Management
10-Jun-2017 by LQ Team, Hotel Management
Thank you for your review, I am sorry to hear that our construction noise interfered with your stay, we are certainly trying to get through it as quickly as possible so as to provide a quiet and peaceful stay for everyone. We hope to see you again in your travels so that we can share or fancy facelift with you!