Floor felt filthy. Place was a nightmare to find. But everything else was great, people were friendly. There's a weird 200$ block on your cc if you book a nonsmoking room but you arent charged for it if you don't smoke.
Comment from Hotel Management
22-Jan-2017 by General Manager, Hotel Management
Thank you for your feedback regarding your stay with us. I am sorry to hear about the floor, we regularly get our carpets professionally cleaned and treat them ourselves in between, but it appears we may have missed a room. And you are right, at check in we do authorize for incidentals to cover any damages incurred on our property, including but not limited to smoking. We are a 100% smoke free hotel and try our best to make sure every guest gets a clean and comfortable experience while with us. Let us know if/when you come back to our area, we would be happy to have you with us again.