Ratings based on 659 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromMinnesota

Excellent staff

Posted 22-Mar-2017
Pros: The staff and breakfast.
Cons: Hotel is VERY had to find. No signs. We arrived at night and had a terrible time finding the hotel. There are no lit signs on the street.
Location: The location is ok, but there needs to be signs to find the place. Easy freeway on / off. Not far from Boeing.
The staff for all shifts was excellent. Everyone was pleasant, smiling and helpful. The complimentary breakfast was very good. I was nervous about the bed, because it was very soft to sit on. But once I laid down , it was comfortable and I slept well all night. For being next to the freeway, the room was very quiet. I did not hear the traffic at all. The hotel is not easy to find, but is a good value once you find it.
4out of 5
Recommended
for Everyone
by A verified traveller fromVancouver, WA

Posted 12-Mar-2017
A little hard to locate but nice. If the signage was bigger it would help.
3out of 5
by A verified traveller

Need new beds

Posted 30-Jan-2017
The bed was terrible. It caved in the middle. I told staff & they said they would have it replaced.
4out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
We enjoyed our stay however the bathroom was about the size of a postage stamp. Hardly room to use the toilet with the door closed let alone use the shower. The front desk clerk was pleasant. The breakfast was good. We enjoyed our stay.
Comment from Hotel Management
22-Jan-2017 by General Manager, Hotel Management
Thank you for taking the time to write a review, we are always happy to hear feedback. We are happy to hear you enjoyed our staff and breakfast and hope to see you again in the future. Safe travels!
5out of 5
by A verified traveller

Convenient and clean hotel

Posted 19-Dec-2016 on Hotels
Room decor was nice and inviting. Staff was friendly. Bed was comfy. Overall great stay
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Nov-2016 on Hotels
2out of 5
by A verified traveller fromIndianapolis, United States of America

Accepts dogs

Posted 28-Nov-2016
Smells like pet carpet cleaner even in the bed linens
5out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Nov-2016 on Hotels
4out of 5
by A verified traveller

Nice hotel. Might return

Posted 23-Nov-2016 on Hotels
Floor felt filthy. Place was a nightmare to find. But everything else was great, people were friendly. There's a weird 200$ block on your cc if you book a nonsmoking room but you arent charged for it if you don't smoke.
Comment from Hotel Management
22-Jan-2017 by General Manager, Hotel Management
Thank you for your feedback regarding your stay with us. I am sorry to hear about the floor, we regularly get our carpets professionally cleaned and treat them ourselves in between, but it appears we may have missed a room. And you are right, at check in we do authorize for incidentals to cover any damages incurred on our property, including but not limited to smoking. We are a 100% smoke free hotel and try our best to make sure every guest gets a clean and comfortable experience while with us. Let us know if/when you come back to our area, we would be happy to have you with us again.
4out of 5
Recommended
for Everyone
by A verified traveller fromvancouver b.c.

Clean, decent breakfast.

Posted 20-Nov-2016
Reasonable distance to shopping. Good service, and good people at front desk....happy and helpful. A decent breakfast for an included one...helpful staff.