Room, 2 Queen Beds, Non Smoking

Reviews of Days Inn by Wyndham Evansdale Waterloo

2 out of 5
Days Inn by Wyndham Evansdale Waterloo
450 Evansdale Dr, Evansdale, IA

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 304 reviews" "
Rating 8 - Good. 110 out of 304 reviews" "
Rating 6 - Okay. 30 out of 304 reviews" "
Rating 4 - Poor. 26 out of 304 reviews" "
Rating 2 - Terrible. 11 out of 304 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price for a nice hotel.
Stayed 1 night in Mar 2024
Response from Manager on Apr 9, 2024
Hello Karen,We're pleased to hear that you found our hotel to be good value for the price. Your feedback is greatly appreciated. If you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and helpful.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Andrea,We are pleased to hear that you found our staff friendly and helpful during your stay. Your feedback is greatly appreciated. Thank you for sharing your experience with us.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast choices were really good. Fresh interior, comfortable bed. Very convenient off interstate.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Kristina,We are pleased to hear that you enjoyed our breakfast options and found our interior and beds comfortable. Being conveniently located off the interstate is a priority for our guests. Your feedback is valuable to us and we hope to welcome you back in the future.

8/10 Good

Cathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Days Inn was clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Cathi,We are pleased to hear that you found our hotel clean and comfortable during your stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or concerns, please don't hesitate to contact our management team directly.

4/10 Poor

Steven

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness
We had reserved three rooms told that we had a late checkout which I had requested but yet at 10:30 11:45 in the morning maid service was pounding on the door and telling us we needed to get out. And mind you it was not just knocking on the door it was a pounding and they stood outside the door until we left at all three rooms.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Steven, We regret to hear about your experience with our maid service and the inconvenience it caused. We always strive to provide a comfortable stay for all our guests. Your feedback will be shared with our team for improvement. Feel free to reach out to our management for further assistance regarding your stay.

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The only thing was we went down for breakfast around 7 and there was no warm food left.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Jessica,We appreciate your feedback and apologize for any inconvenience caused during your breakfast experience. Our kitchen staff works diligently to replenish items promptly, but we'll address this internally to enhance our service. Thank you for bringing this to our attention.

8/10 Good

Virginia L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and it was quiet, nice location.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Virginia L,We're glad to hear you enjoyed our quiet rooms and convenient location. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 Okay

Danette

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Danette, We appreciate you choosing our hotel for your stay. If you have any further feedback to share about your experience, please feel free to reach out to us so we can address any concerns.

8/10 Good

Laurie

Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Laurie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

STEPHEN

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello STEPHEN,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Douglas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean convenient comfortable bed mini fridge microwave good TV coffee maker in room and a nice breakfast.
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Hello Douglas,Thank you for sharing your positive experience during your stay. We are delighted to hear that you found our property clean and conveniently equipped with amenities such as a comfortable bed, mini fridge, microwave, and a good TV. We are also glad that you enjoyed the in-room coffee maker and our delicious breakfast. We hope to welcome you back soon for another enjoyable stay.

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as clean sheets were dirty
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Jane,Thank you for bringing this to our attention. We regret any inconvenience caused during your stay. We have shared your feedback with our housekeeping team as we continuously strive to provide a clean and comfortable environment for our guests. We appreciate your feedback and hope to welcome you back in the future for a better experience.

4/10 Poor

Keith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many drunks hanging around in the hotel until midnight, very loud. Nothing in the room worked. It was not a good stay.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Keith, We apologize for any inconvenience caused during your stay. We strive to maintain a peaceful environment for our guests and we take your feedback seriously. We encourage guests to report any disturbances to our front desk so that appropriate action can be taken. We apologize for the issues you experienced with the room and will address them with our maintenance team. Thank you for bringing this to our attention.

6/10 Okay

Kacee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Serviceable but dated
Alright, but definitely in need of updating. No elevator. Doesn’t smell great. Old, rough towels. Worked for what we needed.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 31, 2023
Hello Kacee,Thank you for taking the time to share your feedback with us. We appreciate your understanding that our hotel may require some updates. While we do not have an elevator, our team is always available to assist with luggage. We apologize for any odor you may have encountered and will address this with our housekeeping team. Regarding the towels, we apologize for any dissatisfaction caused and will ensure a better experience in the future. We hope to welcome you back for a more enjoyable stay.

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Jeana,We're sorry to hear about your disappointment during your stay. We appreciate your feedback and will address the concerns internally for future improvement. Thank you for choosing our hotel and we hope to have another opportunity to provide you with a better experience.

8/10 Good

Diana

Stayed 1 night in Oct 2023
Response from Manager on Nov 19, 2023
Hello Diana,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. We value your suggestions and will take them into consideration for future improvements. Please do not hesitate to reach out if you have any further concerns or if there is anything else we can assist you with.

10/10 Excellent

Logan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woo!
Great!!!
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Logan,Thank you for your positive feedback! We are delighted that you had a great experience with us.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Right off of Ave of the Saints & US#20 (convenient!) yet quiet!
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Gerald,We're thrilled to hear that our hotel's convenient location and peaceful atmosphere met your expectations! We hope to welcome you back for another enjoyable stay soon.

6/10 Okay

Una

Travelled with family, Travelled with group
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Una,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Macedonio

Liked: Cleanliness, staff & service, property conditions & facilities
Was great place staff was amazing!
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Macedonio,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our staff to be amazing. We hope to welcome you back soon!

8/10 Good

Marianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Marianne,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Missy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Missy,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Hello SHELLEY,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Brion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much around here.
Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Hello Brion,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so appreciated the facility’s location by the highway (easy to find); the warm, friendly welcome by the concierge, and the cleanliness of this place and the room. Thank you for your service!
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Constance,Guest satisfaction is our number one objective so we really appreciate the input regarding our location and your insights regarding our service. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Kim,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice people all around.
Service was like that nice old small town feel. Looks like that they attempted some renovations to the room. Rooms were a little musty but that may have been the building age. Not sure. Bed and pillows were comfy. I don’t think this older building can filter noise at any angle. I think the elephants and rhinoceros upstairs were fighting late into the night. The lady at the desk was handled it. I think they could have cleaned just a little bit better. Call the hotel to make sure that the amenities are working because when I arrived, they weren’t. Breakfast was just OK. It Only stayed 1 of 4 nights and upgraded to another hotel for the remainder of the stay. If I needed a quick rest to so I can continue my travels the next day I just might book care again. Not for four nights and five days.
Stayed 4 nights in Jun 2023
Response from Manager on Sep 8, 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excellent

Aaron

Stayed 1 night in Aug 2023
Response from Manager on Sep 17, 2023
Hello Aaron,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 Okay

Dennis

Whole building smelled of smoke.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Dennis, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

8/10 Good

Michelle, Des Moines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Michelle,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Stacy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was wonderful.
Stayed 1 night in Aug 2023
Response from Manager on Aug 19, 2023
Hello Stacy,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 19, 2023
Hello Robert,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went ok. However, when we went to our room, there was garbage in the trash cans…and not from us. Breakfast was a great variety, but the service was horrible. They were out of coffee, and it took over 39 minutes to get a pot made. The garbage was overflowing, and no glass plate in the microwave with oatmeal all over the bottom. At checkout I asked fir a receipt, and they said they could only email me one. Turns out, I never received the receipt. Staff definitely needs to be trained in customer service and cleanliness.
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Hello Lee, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for the value, nice room, good breakfast, hot dhoer on the morning. Everything u need
Stayed 1 night in Aug 2023
Response from Manager on Aug 11, 2023
Hello Robert,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast as well as our room. I hope that we will impress you with exemplary service during future visits.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for. Bathroom really small. Room had a weird odor. TV was really small. Breakfast ok. Staff is really nice. There is no elevator for the 2 story building.
Stayed 1 night in Aug 2023
Response from Manager on Aug 10, 2023
Hello Guest, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Hello Tammy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly small town folks. They keep the place clean and the hot breakfast was outstanding. The rooms have a fridge and a microwave and everything including the plumbing worked properly. It's a Days Inn, so of course the towels, soap, pillows, etc. aren't high quality, but it was tidy and clean.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 8, 2023
Hello Forrest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your comments about our towels. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 Terrible

Mary

Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Mary,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Mark

Liked: Staff & service
It was in a good location for us. We just needed the room for one night and it was a good hotel for that. The room smelled a little, not sure if it was the air conditioner or must. Overall our stay was what Ed we needed it to be.
Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Mark,We appreciate the time you have taken to bring to our attention your feedback with regards to our air conditioner and your comments about our location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Manager on Aug 19, 2023
Hello James,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always enjoyed our stay here
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Deb,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

ANNE, WESTMORLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked me in was compassionate (I am hearing inpaired), professional and helpful.
Stayed 1 night in Jul 2023
Response from Manager on Jul 28, 2023
Hello ANNE,Thank you for your review and comments regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello Sarah,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice and accommodating
The staff there was so friendly and accommodating…..would definitely recommend.
Stayed 1 night in Jul 2023
Response from Manager on Jul 27, 2023
Hi Barbara,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room & bed. Delicious breakfast. Friendly staff
Stayed 1 night in Jul 2023
Response from Manager on Jul 26, 2023
Hi Tom,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of hospitality, and we are glad you loved the breakfast services. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 22, 2023
Hello Roberto,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised!! Great room & shower!! Strong wi fi and cable!! Delicious breakfast too!! Also close to gas station & food.
Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Hello Tom,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast and also our wi fi. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 Poor

Matt

Stayed 1 night in Jul 2023
Response from Manager on Jul 16, 2023
Hello Matt,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Troy

Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hello Troy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

KLa

Stayed 1 night in Jul 2023
Response from Manager on Jul 30, 2023
Hello KLa,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.