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Reviews of Ramada Encore by Wyndham Istanbul Bayrampasa

4 out of 5
Ramada Encore by Wyndham Istanbul Bayrampasa
11 Bayrampasa Sehit Naci, Yenidogan District, Cakar Street, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 355 reviews" "
Rating 8 - Good. 133 out of 355 reviews" "
Rating 6 - Okay. 53 out of 355 reviews" "
Rating 4 - Poor. 17 out of 355 reviews" "
Rating 2 - Terrible. 20 out of 355 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2023
Response from Guest Relations on Dec 22, 2023
Dear Jonathan,First of all, we would like to thank you for choosing Ramada Encore Bayrampaşa Hotel for your stay.Thank you for taking your valuable time to share your rating. Your 10 points contributed to the motivation of our entire team.We will be pleased to welcome you again as soon as possible.Regards

2/10 Terrible

Amer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad wifi,Need sign in every 30 minutes Bad customer service They want 6 dollars for electrical adapter They doesn't allow AC to keep on when you leave the room, and electric plugs stop when room card is removed, so don't think of charging your laptop or power bank when away. Breakfast is chargeable, and parking very tight and jam Room tea cups dirty when you ask for plate from reception, you don't get it and they don't tell you to call the restaurant instead.
Stayed 3 nights in Jul 2023
Response from Guest Relations on Aug 3, 2023
Dear Amer, First of all we thank you for reviewing our hotel. It is important for us to learn experiences of every guest. We apologize that your recent stay did not meet expectations. We are improving internet connection and we shared your comments with IT department. According to Wyndham Standards and Sustainable World if the guest leaves the room energy saver mode will be on. We share all your comments with related departments. We hope next time that you visit us you will experience our improvements.

10/10 Excellent

SOLEH

Stayed 2 nights in Jun 2023
Response from Guest Relations on Jun 19, 2023
First of all, we would like to thank you for choosing Ramada Encore Bayrampaşa Hotel for your stay.Thank you for taking your precious time to share this nice review. Your encouraging words have contributed to the motivation of our entire team.We will be pleased to welcome you again as soon as possible.Best regards

6/10 Okay

Mohamed, Benghazi

Liked: Cleanliness
Stayed 2 nights in May 2023
Response from Guest Relations on Jun 3, 2023
Dear Mohamed,Dear Moutaz,First of all, we would like to thank you for choosing Ramada Encore Bayrampaşa Hotel for your stay.Thank you for taking your precious time to rate our hotel.We will be pleased to welcome you again as soon as possible.Regards

8/10 Good

MARITES LLAGAS

Liked: Cleanliness, staff & service, property conditions & facilities
The food was generally of a good standard both for breakfast and for evening meals. I did not like the height of the toilet roll holders - they are far too low necessitating trips to the ground floor toilet! The young man near reception who seemed to have several duties including cleaning, ordering taxis and local driving to Axis Shopping Mall showed exceptionally good customer service skills! The area is not the best but taxis do not take long to arrive! All in all I think 4 out of 5 points for the hotel!
Stayed 3 nights in Mar 2023
Response from Guest Relations on Apr 6, 2023
Dear Marites Llagas,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Mal

Stayed 2 nights in Mar 2023
Response from Guest Relations on Mar 16, 2023
First of all, we would like to thank you for choosing Ramada Encore Bayrampaşa Hotel for your stay.Thank you for taking your precious time to share this nice review. Your encouraging words have contributed to the motivation of our entire team.We will be pleased to welcome you again as soon as possible.Regards

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Receptionist Ramadan was very helpful.
Response from Guest Relations on Jan 10, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but very near to the train with high noise
Stayed 2 nights in Nov 2022
Response from Guest Relations on Nov 16, 2022
Dear Abdulaziz,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and super helpful, we have one issue but as soon as we called them they sort that out! We had our best stay in Istanbul!
Stayed 5 nights in Sep 2022
Response from Didar Bursalı - Guest Relations on Nov 3, 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4/10 Poor

Yaser

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is a problem on the AC Ask them to fix it many time and change a Room and still AC not working, and internet signal is also weak .
Stayed 5 nights in Sep 2022
Response from Didar Bursalı Guest Relations on Oct 10, 2022
Dear Yaser,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

2/10 Terrible

Ahmet

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting
Stayed 1 night in Sep 2022
Response from Didar Bursalı Guest Relations on Oct 3, 2022
Dear Ahmet,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Please feel free to contact me at didarbursali@ramadaencorebayrampasa.com so I can receive your detailed comments.Sincerely,

8/10 Good

Saied Sokhail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Didar Bursalı - Guest Relations on Oct 3, 2022
Dear Saied Sokhail,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2022

10/10 Excellent

Brigitte

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
it was ok. bedding was not good. rooms are very small.
Stayed 4 nights in Jun 2022
Response from Guest Relations Didar B. on Sep 12, 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

2/10 Terrible

mustafa

Stayed 2 nights in Aug 2022
Response from Guest Relations on Aug 24, 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 Excellent

Semina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, plentiful breakfast, the staff are very helpful especially the Reception staff, Ramzaan and Bathuhan were more than helpful and very polite. 5 star facilities. I stayed with my 4 kids and getting Reasonably priced transport available. The hotel staff even went out of their wat by dropping us off for free. A very good and clean hotel.to and from hotel was quite easy.
Stayed 7 nights in Jul 2022
Response from Didar Bursalı Guest Relations on Aug 2, 2022
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Turabi

Travelled with partner
Liked: Cleanliness, staff & service
Even we are on 9th floor motorway just below very noisy
Stayed 4 nights in Jul 2022
Response from Didar Bursalı Guest Relations on Jul 18, 2022
Thank you for your feedback. We understand and apologize for the inconvenience caused by the motorway. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Didar Bursalı Guest Relations

6/10 Okay

Otilia Madalina

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Good for people with appointment to the clinics around
Stayed 6 nights in Jun 2022
Response from Didar Bursalı Guest Relations on Jul 4, 2022
Thank you so much for your review of our hotel. We value your feedback. We hope you will visit us again. Sincerely,

6/10 Okay

Imad

Travelled with partner
It has a very bad location surrounded by old factories Bad internet service
Stayed 7 nights in Jun 2022
Response from Didar Bursalı Guest Relations on Jun 28, 2022
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the location and internet service. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Didar Bursalı Guest Relations

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable
Stayed 2 nights in Feb 2022

8/10 Good

Khagani

Stayed 1 night in Nov 2021

8/10 Good

Wessen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with bad location
Everything at the hotel is good. But the location it's too bad because the hotel But the location it's too bad because the hotel among factories so the underground station It's not near and not far but was the sun of the July and high heat degrees Became very difficult and harmful
Stayed 8 nights in Jul 2021

6/10 Okay

Davood

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2021

8/10 Good

Ibrokhimjon, Tashkent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 4 nights in Sep 2021

8/10 Good

Karim

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Nice hotel, comfortable beds and nice breakfast. The location of the hotel is ok but the are is not so good. in general nice value for the money.
Stayed 4 nights in Sep 2021

8/10 Good

Adeeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The hotel is very nice. It’s service, size of rooms, cleanliness and treatment were excellent. Breakfast included a variety of food. Although, receptionists were good but The receptionist Jalal was the best of all, he was very friendly and helpful. The worst of the hotel was the public transportation, it was difficult to get a taxi while the nearest train station needs about 7-10 minutes walk which was difficult on early hot August. Generally speaking, our experience was good.
Stayed 5 nights in Aug 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank you for your kind comments, it was very plesure to welcome you.

2/10 Terrible

Ahmad

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They damaged in laundry department Our clothes more than 850 usd its camed fully different Colored and they Don't want solve my problem
Stayed 7 nights in Aug 2021

10/10 Excellent

Khader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality and excellent services
Stayed 2 nights in Aug 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank you for your nice comments, it was very pleasure to welcome you. We will be very glad to welcome you back.

8/10 Good

Yasser

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank You for your nice comment, we will be glad to welcome you again.

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff
It was amazing stay ,and i want to give special thanks to Mr Omran,Mr Ramdan,Mr Jalal and Mr Ashraf . It was my honor to meet them all And hats off for ramada manager Hotel for her help and assistance.
Stayed 18 nights in Jul 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank you very much for your nice comments. It was very pleasure to meet you. We are eagerly looking forward to welcome you again

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expect twin beds if you reserve a room with more than one bed. Front desk staff excellent in what they do. Restaurant is fine too. Language problem is big with other staff. There is great opportunity for improvement in housekeeping service.
Stayed 3 nights in Jul 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank you for your nice commets. Your comments are very valuable for us to improve our services. We will be glad to welcome you back.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The reception folks are excellent. The hotel is overall nice and clean. The housekeeping service could be better.
Stayed 7 nights in Jul 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Thank you for your comments. Your comments are very valuable for us to improve our service quality. We are eager looking forward to welcome you back

4/10 Poor

Besman

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The rooms was not clean ,I need to call front desk to clean my room and offer water while I left my room all the day
Stayed 4 nights in Jul 2021
Response from Ramada Encore by Wyndham Istanbul Bayrampasa on Aug 31, 2021
Dear Mr. Besman, Thank you for your comments. We would like to mentioned that due to Wyndham greem program if our guest don't use cards for cleaning we don't clean daily. There are always an information about the green program by Wyndham but we will try to improve our info servis as usual.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was okay. 20-25 mins by driving to city center (Taksim, SultanAhmet). The hotel offers free shuttle to the closest metro station. The staff was very friendly. The breakfast was also very good. Highly recommended
Stayed 7 nights in Jul 2021
Response from Begüm Gümüş on Jul 26, 2021
Dear valuable guest, thank you for your kind comments. Your comments are very important to us in order to improve our service quality at all times. We look forward to welcoming you again. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
I would definitely recommend this hotel. The food is great. They offer free buffet breakfast. The staff is friendly and welcoming.
Stayed 3 nights in Jul 2021
Response from Begüm Gümüş on Jul 26, 2021
Dear valuable guest, thank you for your kind comments. Your comments are very important to us in order to improve our service quality at all times. We look forward to welcoming you again. Best regards,

10/10 Excellent

A E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Ramada Encore Istanbul Bayrampasa on Aug 13, 2021
Merhabalar , Geri dönüşünüz için teşekkür ederiz. Sizi tekrar otelimizde ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz.

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2021
Response from Ramada Encore Istanbul Bayrampasa on Aug 13, 2021
Emina Hanım, Geri dönüşünüz için teşekkür ederiz. Sizi tekrar otelimizde ağırlamaktan memnuniyet duyacağız.

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 9 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Not clean, not looking like an international chain
Stayed 3 nights in May 2021
Response from Ramada Encore By Wyndham İstanbul Bayrampaşa on Jun 1, 2021
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

8/10 Good

MOHAMMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Ramada Encore Istanbul Bayrampasa on Mar 12, 2021
Merhabalar Mohammad Bey, Geri bildiriminiz için teşekkür ederiz , sorunlarla ilgileneceğiz

10/10 Excellent

Liban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean and friendly staff. Housekeeping Sharifa went above and beyond. Ali, front desk was helping us our stay to make sure we are getting all the help.
Stayed 7 nights in Feb 2021
Response from Ramada Encore Istanbul Bayrampasa on Mar 12, 2021
Dear Liban, Thank you for choosing Ramada Encore Istanbul Bayrampasa for your recent stay in ıstanbul! We sincerely hope you enjoyed your stay and will come back again! We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon. Ramada Encore Istanbul Bayrampasa

2/10 Terrible

Mariam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms
Stayed 6 nights in Nov 2020
Response from Ramada Encore Istanbul Bayrampasa on Dec 9, 2020
Dear Mariam, Thank you for your opinion. We will take care of your problems.

10/10 Excellent

Sahra

Stayed 11 nights in Oct 2020
Response from Ramada Encore Istanbul Bayrampasa on Dec 9, 2020
Dear Sahra, Thank you for choosing Ramada Encore Istanbul Bayrampasa for your recent stay in ıstanbul! We sincerely hope you enjoyed your stay and will come back again! We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

10/10 Excellent

SEYMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Ramada Encore Istanbul Bayrampasa on Dec 9, 2020
Seyma Hanım, Otelimizi tercih ettiğiniz için teşekkür ederiz. Sizi tekrar ağırlamaktan memnuniyet duyacağız.

8/10 Good

Teodora

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The staff were friendly and cooperative. Room was spacious and had a very nice view from the 10th floor. Breakfast was delicious and more than enough. It takes 10 to 15 minutes walking to the metro and bus stations To get to the hotel through the industrial workshops was the only disadvantage. Yet, value for money was good.
Stayed 2 nights in Sep 2020

8/10 Good

Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Essam Tawfik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2020

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Blind ameen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019