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Reviews of Holiday Inn Express Eugene - Springfield, an IHG Hotel

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1011 reviews" "
Rating 8 - Good. 195 out of 1011 reviews" "
Rating 6 - Okay. 40 out of 1011 reviews" "
Rating 4 - Poor. 16 out of 1011 reviews" "
Rating 2 - Terrible. 14 out of 1011 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ngan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stop location
Stayed 1 night in Mar 2024

10/10 Excellent

Delma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great overall no complaints
Stayed 3 nights in Mar 2024

10/10 Excellent

Shana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff was friendly & helpful
Stayed 2 nights in Mar 2024
Response from KH on Mar 25, 2024
Dear Shana,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and good beds
Stayed 1 night in Mar 2024
Response from KH on Mar 25, 2024
Dear Sorin,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Good

Benjamin, Kelso

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from KH on Mar 25, 2024
Dear Benjamin,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from KH on Mar 25, 2024
Dear Andrea,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Good

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms can be quite stuffy/humid. Had issues with our air conditioner failing to work and had to call the desk twice during 3 night stay. Prompt to come fix it during daytime hours when maintenance is in the building but in the evening hours we just had to deal with it not working. Also beware if you have allergies or breathing issues, the deoderizers they use in hallway and rooms is very very very strong. Caused headache and asthma issues first night of our stay. Offered an ionizer for our room the next night, but not a fan of breathing ozone either. When synthetic fragrances are so strong makes me wonder what it is that is trying to be covered up. Simple cleanliness doesnt need to be covered by chemical synthetic fragrances. Staff was very nice and friendly. Easy check in and out. Comfortable beds and linens. Loved how large the shower was and easily able to accomodate a shower seat for people with disabilities. Large room. Nice and bright, but also able to totally darken room with darkning shades. Some rooms have a remote and the ability to electronically raise and lower the blinds.
Stayed 3 nights in Mar 2024
Response from KH on Mar 25, 2024
Dear Michelle,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely Holiday Inn Express Springfield

10/10 Excellent

Raquel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it.
Stayed 3 nights in Mar 2024
Response from KH on Mar 18, 2024
Dear Raquel,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was nice. Room was clean fridge was a little loud but it wasn’t unbearable. Beds were comfy. Kids liked the pool and I loved that it was open all day (7am-10pm) both check in and checkout were quick and easy. Clock in our room kept resetting itself but we didn’t mind since we didn’t use the alarm clock but definitely something that could affect you if you plan on using the alarm clock.
Stayed 2 nights in Mar 2024
Response from KH on Mar 18, 2024
Dear Ashley,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and well appointed
Stayed 1 night in Mar 2024
Response from KH on Mar 18, 2024
Dear Amy,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Catriona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly place.
Stayed 1 night in Mar 2024
Response from KH on Mar 18, 2024
Dear Catriona,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KH on Mar 15, 2024
Dear B.,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Bathroom had body hair in shower and in toilet and top of toilet .
Stayed 1 night in Mar 2024
Response from KH on Mar 11, 2024
Dear Jennifer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards,Holiday Inn Express Springfield

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A handsome, spacious property (lobby, dining area, access), with equally handsome, very spacious rooms. Super quiet and a range of amenities (microwave, fridge, safe, large television, desk area and lounge seating). Front desk employees cheerful, cordial and helpful. The AM breakfast offerings were plentiful.
Stayed 1 night in Feb 2024
Response from KH on Mar 11, 2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in was awful@@@ They said they didn't have the reservation and needed a confirmation # which we didn't have because we had gone through Expedia. All we had was the transaction number. The front desk girl finally found the reservation after an inordinate amount of time. I had to make phone calls to my Mom who had made and prepaid the reservation. This is inexcusable.
Stayed 1 night in Mar 2024
Response from kh on Mar 11, 2024
Dear Lynda,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. SincerelyHoliday Inn Express Springfield

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KH on Feb 26, 2024
Dear Eiji,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being on the top floor and how quite it was! And how respectful and nice the staff was
Stayed 1 night in Feb 2024
Response from KH on Feb 16, 2024
Dear Isabella,hank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean updated rooms. Great front desk. Lots of eating places nearby.
Stayed 1 night in Feb 2024
Response from KH on Feb 9, 2024
Dear Susan,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

P. V,

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service. Check in was easy and fast. Check in person was very friendly and professional.
Stayed 1 night in Feb 2024
Response from KH on Feb 9, 2024
Dear P.V.Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early and allowed us to check inn. Most spacious room we’ve ever stayed in. Great bed and loved the furniture. Also loved the breakfast.
Stayed 1 night in Feb 2024
Response from KH on Feb 6, 2024
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Jan 2024
Response from KH on Feb 6, 2024
Dear Shari,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KH on Feb 5, 2024
Dear Becky,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!! Nice pool and jacuzzi!
Stayed 3 nights in Jan 2024
Response from KH on Feb 5, 2024
Dear Barbara,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Jiae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
New building with very clean rooms. Full breakfast bar. Will definitely come back
Stayed 1 night in Jan 2024
Response from KH on Feb 5, 2024
Dear Jiae,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms.
Stayed 1 night in Jan 2024
Response from KH on Feb 5, 2024
Dear Katie,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Hueneme

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very spacious room. Perfect for us with our two young kids (2 under 2) and dog. Will definitely stay at this location again and other Holiday Inn express locations.
Stayed 1 night in Dec 2023
Response from KH on Feb 5, 2024
Dear Hueneme,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Excellent

Rena

Stayed 1 night in Jan 2024
Response from KH on Mar 25, 2024
Dear Rena,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for price although they were letting other hotels let their guests come use the hot tub and pool so there was no room for us to even sit in the hot tub and a lady who was not even staying there got mad and cursed at me because i was going to go ask the front desk about it. I just wanted to be able to use it without kids splashing in the hot tub next to me. It was very rude and made me feel extremely uncomfortable. Other than that the hotel is clean quiet and convenient.
Stayed 2 nights in Jan 2024
Response from KH on Jan 24, 2024
Dear Tiffany,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regardsHoliday Inn Express Springfield

8/10 Good

Debra, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed everything clean I love staying at Holiday Inn however, all I heard all night long were people slamming their doors over and over again. I don’t understand why hotels don’t install soft touch closures for doors.
Stayed 1 night in Jan 2024
Response from KH on Jan 24, 2024
Dear Debra,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. .Best regardsHoliday Inn Express Springfield

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024
Response from KH on Jan 24, 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield

10/10 Excellent

Tonya, Glenrock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The front desk clerk Alysha was so extremely kind and accommodating. She went over n beyond for me during my stay.
Stayed 3 nights in Jan 2024
Response from KH on Jan 24, 2024
Dear Tonya,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureBest Regards,Holiday Inn Express Springfield

8/10 Good

Eliza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KH on Jan 10, 2024
Dear Eliza,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Trent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KH on Jan 9, 2024
Dear Trent,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureSincerely,Holiday Inn Express Springfield

10/10 Excellent

KATHARINE

Stayed 1 night in Jan 2024
Response from KH on Jan 9, 2024
Dear Katherine,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureSincerely,Holiday Inn Springfield

6/10 Okay

Tsz Wing

Stayed 2 nights in Dec 2023
Response from KH on Jan 9, 2024
Dear Tsz Wing,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureSincerelyHoliday Inn Express Springfield

10/10 Excellent

Gary

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from KH on Jan 9, 2024
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureSincerely,Holiday Inn Express Springfield

10/10 Excellent

Trevor, Mt. Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KH on Jan 9, 2024
Dear Trevor,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureSincerely,Holiday Inn Express Springfield

8/10 Good

Pornpimon, Burnaby

Stayed 1 night in Dec 2023
Response from KH on Jan 24, 2024
Dear Ponpimon,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained and clean. Comfortable stay.
Stayed 1 night in Jan 2024
Response from KH on Jan 3, 2024
Dear Rebecca,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards,Holiday Inn Express Springfield

10/10 Excellent

Cangcang

Stayed 1 night in Dec 2023
Response from KH on Jan 24, 2024
Dear Cangcang,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield

10/10 Excellent

Mark

Stayed 4 nights in Dec 2023
Response from KH on Jan 3, 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards,Holiday Inn Express Springfield

10/10 Excellent

Baljit, San jose

Stayed 1 night in Dec 2023
Response from KH on Jan 24, 2024
Dear Baljit,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield

10/10 Excellent

Christine a

Stayed 1 night in Dec 2023
Response from KH on Jan 24, 2024
Dear Christine.Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield

8/10 Good

Gordon, Camano Island

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from mike on Dec 30, 2023
Thank you for staying with us. We look forward to seeing you again.

8/10 Good

Terry

Stayed 1 night in Dec 2023
Response from mike on Dec 30, 2023
Thank you for staying with us. We look forward to seeing you again.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from KH on Dec 30, 2023
Dear Julie,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so clean and quiet!
Stayed 1 night in Dec 2023
Response from KH on Dec 28, 2023
Dear Andrea,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.Sincerely,Holiday Inn Express Springfield

10/10 Excellent

Vasudha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night and had a good experience. Breakfast had lots of choices and room was clean.
Stayed 1 night in Dec 2023
Response from kh on Dec 28, 2023
Dear Vasudha,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.Best regards,Holiday Inn Express Springfield

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2023
Response from kh on Dec 28, 2023
Dear Shari,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.Best regards,Holiday Inn Express Springfield

6/10 Okay

melinda

Stayed 1 night in Dec 2023
Response from KH on Jan 24, 2024
Dear Melinda,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best regardsHoliday Inn Express Springfield