Staff was professional and friendly. My only issue with the property, and it's a big one for me, is how loud the room was. I opted for a more expensive river view room, thinking that it would be the quiet, peaceful side of the facility, however I was completely wrong. The river sits across a busy highway, so those rooms sit right next to that highway, and the traffic is VERY loud in the room. So I paid a premium for the loud room with a view of a river across a highway. Just beware, because that info is not disclosed up front.