Extérieur

Hayward Inn – Avis

2.5 out of 5
Hayward Inn
1759 Franklin Boulevard, Eugene, OR

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 1249 avis sur 2028." "
Note de 8 – Bien, d’après 419 avis sur 2028." "
Note de 6 – Acceptable, d’après 179 avis sur 2028." "
Note de 4 – Médiocre, d’après 105 avis sur 2028." "
Note de 2 – Terrible, d’après 76 avis sur 2028." "

9,0/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Thuy Huyen

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Hayward Inn Staff a répondu le 31 juill. 2023
Thank you for taking a moment to rate your stay at Hayward Inn Thuy Huyen. We are happy to see you enjoyed your time with us and look forward to seeing you again!

8/10 – Bien

Marc

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
Hayward Inn Staff a répondu le 18 mai 2023
Thank you for taking a moment to rate your stay at Hayward Inn Marc! We hope to see you again soon!

8/10 – Bien

Isabelle

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel idéalement situé pour découvrir le campus de l’université de l’Oregon.
Séjour de 2 nuits en août 2022
Hayward Inn Staff a répondu le 9 août 2022
Thank you for your review!

10/10 – Excellent

lyne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2022
Hayward Inn Staff a répondu le 26 juill. 2022
We appreciate you taking the time to rate your stay at Hayward Inn a wonderful 10 out of 10! We hope to see you again soon!

10/10 – Excellent

Alain

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect . Very clean and modern hotel . Excellent localisation near of UO. Good price!
Séjour de 1 nuit en mars 2022
Hayward Inn Staff a répondu le 4 avr. 2022
Thank you for taking the time to leave such a wonderful rating and review! We are glad you enjoyed your time at The Hayward Inn.

10/10 – Excellent

Michel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super propre, super rapport qualité prix
Séjour de 1 nuit en janvier 2022
The Hayward Inn Staff a répondu le 29 janv. 2022
Thank you for taking the time to leave us with feedback.

10/10 – Excellent

Ken

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was what you'd want a nice hotel to be
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Aaron

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms were comfortable nice and clean. The area was super safe and convenient.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Christabel

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Lobby and pool area is great. Actual rooms are a bit less nice and in a seperate buildings a bit of a hike across the parking lot so not real convient. Great proximity to the university.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 23 avr. 2024
Thank you for taking the time to leave feedback regarding your recent stay. We appreciate you honest opinion and hope you will consider staying with us again.

10/10 – Excellent

Sarah

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
For someone not from the area it was difficult and a little confusing.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 22 avr. 2024
Thank you for taking a moment to rate your stay! We appreciate that wonderful rating and are glad you enjoyed your time with us! We hope to see you again!

10/10 – Excellent

Andrea

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Safe area. Quiet at night. Nice area to walk in the neighborhood and close to campus
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 22 avr. 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are happy you enjoyed your quiet room and our convenient location. We look forward to seeing you again!

8/10 – Bien

J

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice and clean rooms, good breakfast.
Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 22 avr. 2024
Thank you for taking a moment to rate your stay. We are glad you enjoyed breakfast with us and appreciate your compliments on our nice, clean rooms. We hope you will consider staying with us again.

10/10 – Excellent

Joel

Voyage en famille
Some issues before check in,.. but staff was able to resolve.
Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 22 avr. 2024
Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable and that our staff was able to resolve any issues you encountered prior to check in. We hope to have the opportunity to welcome you back in the near future.

10/10 – Excellent

Rodolfo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Definitely a great last minute book
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 22 avr. 2024
Thank you for taking the time to share your feedback. We are happy to hear that your time at Hayward Inn was enjoyable and that you were pleased with your decision to stay with us. We hope to have the opportunity to welcome you back in the near future.

6/10 – Acceptable

Andrew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The problem with our unit key being issued to another party is concerning. How did that happen The free breakfast needs improvement. The eggs were burned so much do I thought they were French toast The muffins were two days old just barely acceptable
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 18 avr. 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Hayward Inn. We sincerely apologize for the disappointing experience you had during your visit. It is disheartening to learn of the issues you encountered. We have already shared your feedback with our entire team to ensure immediate improvements. We hope you will consider staying with us again.

10/10 – Excellent

Paula, Portland

Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 18 avr. 2024
Thank you for taking time to share that five star rating! We are happy you had a great stay with us and look forward to welcoming you back again very soon.

10/10 – Excellent

Sunshine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 18 avr. 2024
Thank you for taking time to share that five star rating! We are glad your stay was a great one! We look forward to welcoming you back again very soon.

8/10 – Bien

Pepper

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wasn’t sure what to expect as the price was very reasonable. However, we were pleasantly surprised with the room and amenities. They had a small gym and a pool and they are right next door to a great pizza place. Staff was polite and the over all stay was warm and welcoming. One complaint on my side, beds were a little too soft and I woke up with a sore back.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 15 avr. 2024
Thank you for taking the time to rate and review your stay. We are thrilled to hear our hotel exceeded your expectations. We appreciate your positive comments regarding our rooms, staff, and amenities. We hope our you will consider staying with us again!

8/10 – Bien

Melanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 15 avr. 2024
Thank you for taking a moment to rate your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 – Excellent

Tracy

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dog friendly room was perfect & they provide a dog potty area on the property.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 9 avr. 2024
Thank you for the excellent feedback and rating. We are so happy that you enjoyed your stay with us and felt our hotel was a great option for you and your dog. Thank you for choosing Hayward Inn. We hope to welcome you back as our guest again soon!

10/10 – Excellent

GARY A

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nicely decorated room. Only issue was low water pressure for shower in room. And no hot tub by the pool. Really like that the pool was open until midnight.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 9 avr. 2024
Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable and that you were pleased with our pool hours. We hope to have the opportunity to welcome you back in the near future.

10/10 – Excellent

Scott

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff, clean room! Free breakfast was pretty good too
Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 9 avr. 2024
Thank you for choosing to stay with us and for your feedback. We are thrilled that you had a great experience at Hayward Inn. Thank you for your positive comments regarding our staff and our breakfast.We appreciate your business and hope to welcome you back again.

10/10 – Excellent

Rhina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Hayward Inn Staff a répondu le 9 avr. 2024
Thank you for taking time to share that five star rating! We are absolutely delighted to see that you enjoyed your stay with us and look forward to welcoming you back again very soon.

10/10 – Excellent

melody

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
it was a great place to stay, staff was super nice, will recommend to all my friends and family.
Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you Melody! We are so pleased you had a great stay with us! We appreciate you taking a moment to rate your time at Hayward Inn and leave positive comments about our staff. We value your feedback and look forward to seeing you again!

8/10 – Bien

Jeff

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always a good stay. Breakfast is great staff is nice and it’s location is perfect
Séjour de 3 nuits en avril 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you so much Jeff! We appreciate you being a loyal guest and your kind comments about our Breakfast attendants. We look forward to seeing you again!

8/10 – Bien

Jessica, Poulsbo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms are clean and comfortable, with refrigerators and microwaves, and little balconies on each one. The location is super convenient to UO, and there is a little stream running behind the hotel -- we even saw a beaver! We appreciated the included breakfast and my kids loved the pool. I do wish there was a hot tub though, and the only other criticism is that the hotel consists of several different unconnected buildings so when it is rainy and cold (like it was when we were there), the walk to the pool isnt very fun. But this is very minor -- we have stayed here a couple times and would definitely stay again! Great value for the price.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you so much for your detailed review and for being a loyal guest! We are delighted to hear that everything about your stay at Hayward Inn was great! It's wonderful to know you found our hotel to be clean and comfortable and that you appreciated its proximity to the University of Oregon. We're glad you enjoyed having breakfast with us and that your kids loved the pool!. We look forward to the opportunity to welcome you back on your next visit

10/10 – Excellent

Rick

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 2 nuits en avril 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you for taking the time to leave that fantastic rating and to let us know you had and an excellent stay at Hayward Inn! We look forward to seeing you again!

10/10 – Excellent

Linda, Medford

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is right across the street from Matthew Knight Arena. That was so convenient. The staff was friendly, the continental breakfast was excellent. The rooms were comfy. Would definitely stay here again.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you for taking the time to rate and review your stay Linda! We are happy our comfortable rooms, friendly staff, and convenient location will keep you returning to Hayward Inn each time you visit Eugene! We look forward to seeing you again!

8/10 – Bien

Laura

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my first time in Eugene and I am glad I chose this hotel. It is right next to the University of Oregon and so it is located in a walkable and safe area. The room was clean and the area was quiet so i actually had a good rest. I will stay here again.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 8 avr. 2024
Thank you for taking the time to leave a review about your stay Laura! We love hearing our clean, quiet rooms and convenient location will bring you back for another stay at Hayward Inn! We look forward to seeing you again soon!

10/10 – Excellent

Rebecca

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay when visiting University of Oregon.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 5 avr. 2024
Thank you for choosing Hayward Inn! We are glad you enjoyed your time with us and that our hotel's convenient location across from the University was ideal for your needs. We appreciate your wonderful rating, and on behalf of our team, we look forward to welcome you back soon!

6/10 – Acceptable

Amber

Voyage en famille
The Franklin center were we stayed didn’t have an elevator so had to walk up 3 flights of stairs
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 5 avr. 2024
Thank you for taking a moment to rate and review your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 – Excellent

David

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Leanne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place, nice decor, great breakfast and friendly helpful staff. Will definitely stay again when going through Eugene
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 5 avr. 2024
We love to hear you had a great experience at Hayward Inn. Thank you for highlighting our decor, great breakfast, and friendly staff. Welcoming you back would be a pleasure, so please return soon for another fantastic stay!

6/10 – Acceptable

jennifer

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
We stay here often when visiting UO. It is a great location with the beauty of the foothills outside your window and easy access to downtown and the highway. This visit earned this rating because our first room had a dirty shirt tucked behind the window curtain, the floor had grit and debris on it, the shower stream was weak and we were missing a trash can and recycling bin. The staff was very friendly but never brought the additional trash can I requested. The second night the shower broke and only dripped a fine stream of water. We called the front desk and were immediately moved to the room next door. This room was much smaller even though both were a double room. The second room was clean and had all the trash cans and a working shower so it was worth the move. I saw housekeeping all day long in the building and I could see them cleaning. I feel the first room we received was an exception and somehow got missed by management. The prices are competitive and the free breakfast is a time saver.
Séjour de 7 nuits en mars 2024
Hayward Inn Staff a répondu le 5 avr. 2024
Thank you for taking the time to leave us a review. Our team is glad you are notifying us and bringing this to our attention. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance future guest stays. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit.

10/10 – Excellent

Marina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay for 2 nights visiting University of Oregon. Right across the street so easy walk across. Friendly staff & very clean.
Séjour de 2 nuits en mars 2024
Hayward Inn Staff a répondu le 5 avr. 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are appreciate your kind comments about our staff and are thrilled that you enjoyed your clean room and our convenient location. We look forward to seeing you again!

10/10 – Excellent

John, Colorado Springs

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Well decorated room, courteous staff, breakfast tasty and varied.
Séjour de 1 nuit en avril 2024
Hayward Inn Staff a répondu le 2 avr. 2024
Thank you for that fantastic rating! We are thrilled to see that our hotel exceeded your expectations. We appreciate your positive comments regarding our breakfast, our rooms, and staff. We love that you loved your stay and look forward to welcoming you back very soon!

10/10 – Excellent

Ashley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was amazing. It was easy to find. Convenient spot to go and enjoy the arena. Will definitely be coming back for another stay!
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 1 avr. 2024
Thank you for that fantastic rating! We are thrilled to see that our hotel exceeded your expectations. We love that you had an amazing stay and that our location was perfect for you. We look forward to welcoming you back very soon!

8/10 – Bien

Lisa

Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 23 avr. 2024
Thank you for taking a moment to rate your stay. We hope you enjoyed your time with us and that you will consider staying with us again.

10/10 – Excellent

Akwasi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean, safe and conveniently located. I came there from the airport, and I wish there was transportation.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 1 avr. 2024
Thank you for taking time to share your review. We are delighted to hear that you enjoyed your stay with us. We hope our convenient location and clean rooms will keep you returning to the Hayward Inn each time you visit Eugene.

4/10 – Médiocre

Melanie

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Noisy heating, too few blankets, no elevator to second floor
Séjour de 3 nuits en mars 2024
Hayward Inn Staff a répondu le 29 mars 2024
We apologize if your experience at Hayward Inn was anything other than absolutely wonderful! Our staff strives to ensure our guests enjoy everything about their stay and we are always disappointed to hear when that wasn't the case.

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My son and I had a great stay for his birthday. Nice clean, quiet room.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 29 mars 2024
Thank you for choosing Hayward Inn and for taking the time to rate your experience. We are thrilled to hear that you enjoyed your clean, quiet room and that your son had a terrific stay for his birthday! . We look forward to seeing you again!

10/10 – Excellent

Noah

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room. Friendly staff
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 29 mars 2024
Thank you for taking the time to share your experience at Hayward Inn! Your kind words and compliments regarding our Hayward Team and our rooms are very much appreciated! We look forward to seeing you again!

8/10 – Bien

Cathy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2024
Hayward Inn Staff a répondu le 1 avr. 2024
Thank you Cathy! We hope you had a great stay with us and look forward to welcoming you back very soon!

10/10 – Excellent

Geraldin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 29 mars 2024
Thank you for taking time to rate your experience at Hayward Inn! We are so thrilled that you had a great stay with us and look forward to welcoming you back again very soon.

10/10 – Excellent

Shannon

Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 15 avr. 2024
Thank you for taking time to share that terrific score! We are glad that you enjoyed your stay with us and look forward to welcoming you back again very soon.

10/10 – Excellent

Darnetha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you're in Eugene to visit UO, this is a great choice. It's right across the street from campus. It's clean, the staff is friendly, it has a pool and small-but-mighty gym, and serves a breakfast with a good variety of items.
Séjour de 5 nuits en mars 2024
Hayward Inn Staff a répondu le 26 mars 2024
Being a part of your wonderful stay is the greatest compliment, and we are delighted that you enjoyed our refreshing pool, prime location, and delicious breakfast. It would be an honor to welcome you back, so please return soon for another fantastic stay.

10/10 – Excellent

Brian

Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 15 avr. 2024
Thank you for taking time to share that fantastic score! We are happy you enjoyed your stay with us and look forward to welcoming you back again very soon.

6/10 – Acceptable

Victor H

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Service et personnel, état et installations de l’hébergement
When we filled up the tub for a bath there was a chunk of hair floating in it. We found someone else's dirty t-shirt and toilet paper wads under the floor length curtain by the slidong glass door. And there was lots of dust in our room. Our son is sensitive to built up dust amd hair and that could have been a problem for us. Either give your workers more time to clean the rooms properly or hire more staff. The beds were clean and comfortable and we appreciated that. The indoor pool was freezing so we didnt get in it which was disappointing.
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 26 mars 2024
Thank you for taking the time to leave us a review. Our team is glad you are notifying us and bringing this to our attention. We take pride in providing our guests with an excellent experience and appreciate your feedback. We will note your comments so we can enhance future guest stays. It was a pleasure to host you, and we hope to see you the next time you are in the area for an even better visit.

2/10 – Terrible

Sandra

Voyage en groupe
I made a mistake on the date of my reservation obviously completely my fault but staff had no empathy and offered no help with rebooking just forfeit entire cost I suspect they resold my room as they contacted me (which is when I realized I had the incorrect date) Expedia tried to help but again staff didn’t care at all! Very disappointing
Séjour de 1 nuit en mars 2024
Hayward Inn Staff a répondu le 26 mars 2024
We are sincerely sorry to hear you made an error with your booking dates. Unfortunately, when you reserve your room with a 3rd party booking site there are policies in order for them to offer such discounted rates. The reservation you selected was pre-paid, and was a non-cancelable, non-refundable reservation. We understand your frustration and disappointment.