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Reviews of Etowah Valley Golf & Resort

3 out of 5
Etowah Valley Golf & Resort
470 Brickyard Road, Etowah, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 208 out of 520 reviews" "
Rating 8 - Good. 206 out of 520 reviews" "
Rating 6 - Okay. 65 out of 520 reviews" "
Rating 4 - Poor. 28 out of 520 reviews" "
Rating 2 - Terrible. 13 out of 520 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. People were so friendly. Can't wait to come back.
Stayed 2 nights in Dec 2023
Response from -Katie Baines, Resort Lodging Manager on Jan 18, 2024
Brian, Thank you for taking the time to share your feedback! We hope to see you again in the future.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from -Katie Baines, Resort Lodging Manager on Dec 26, 2023
Thank you for taking the time to write us a review. We appreciate your feedback!

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed when all their restaurants and amenities were closed so the room was a good price. Staff prepares lock boxes for after hours check in which is convenient. The room was nice and clean. We felt safe and comfortable. We’d stay here again.
Stayed 3 nights in Nov 2023
Response from Katie Baines - Resort Lodging Manager on Nov 29, 2023
Jada, Thank you for taking the time to write us a review! We appreciate your feedback and hope to host your stay in the future.

8/10 Good

Cynthia, Ormond Beach

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Out of the way golf resort which at this time of year is very quiet on a weekday, perhaps busier on weekends? Double bed room was basic with laminate wood floors and small bathroom but with extra vanity outside bathroom. It worked fine for our 1 night stay while passing through Asheville area for a visit to Biltmore (30 minutes away). Restaurant is closed for season.
Stayed 1 night in Nov 2023
Response from -Katie Baines, Resort Lodging Manager on Nov 27, 2023
Cynthia, Thank you for taking the time to write us a review. We appreciate your feedback and hope you visit us in the future.

8/10 Good

eileen abique

Travelled with family, Travelled with pets
Great place
Stayed 3 nights in Oct 2023
Response from -Katie Baines, Resort Lodging Manager on Oct 23, 2023
Eileen, Thank you for taking a moment to write us a review! We appreciate your feedback!

10/10 Excellent

Alex, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, very quiet and relaxing
Response from -Katie Baines, Resort Lodging Manager on Oct 23, 2023
Alex, we're so happy you enjoyed your time staying with us and we look forward to hosting your stay in the future!

10/10 Excellent

Daniel Gennadiyevich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from -Katie Baines, Resort Lodging Manager on Oct 16, 2023
Daniel, we are so pleased you enjoyed your stay. We hope to host your stay in the future!

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2023
Response from -Katie Baines, Resort Lodging Manager on Oct 30, 2023
Christopher, Thank you for taking the time to write us a review. We appreciate your feedback.

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from -Katie Baines, Resort Lodging Manager on Sep 17, 2023
Brian, Thank you for leaving a review. We appreciate your feedback.

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Decent Enough
Hotel is nice but very outdated. Water leaks in bathrooms and is very wasteful of leaking all day and night. AC is good but not very conservational. Beds were very comfy-lots of pillows, nice golf course view.
Stayed 1 night in Sep 2023
Response from -Katie Baines, Resort Lodging Manager on Sep 4, 2023
Kim, Thank you for taking the time to write us a review. We appreciate your feedback!

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from -Katie Baines, Resort Lodging Manager on Aug 29, 2023
Cathy, Thank you for taking the time to write us a review. We appreciate your feedback!

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, very safe, some parts of the property are aging very nicely. I could not get to the pool, it was locked at 9am, so not sure what time it opens and it's about 15 minute drive from downtown Hendersonville
Stayed 1 night in Aug 2023
Response from -Katie Baines, Resort Lodging Manager on Aug 21, 2023
Arturo, I'm thrilled to hear you enjoyed your stay with us! We look forward to hosting your stay in the future.

10/10 Excellent

Susan

Peaceful
Stayed 1 night in Aug 2023
Response from -Katie Baines, Resort Lodging Manager on Aug 21, 2023
Susan, Thank you for taking the time to write us a review! I'm happy you enjoyed your stay with us and were able to reset and recharge! Hope to see you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room budget friendly on a golf course what else u want ?
Stayed 1 night in Aug 2023
Response from -Katie Baines, Resort Lodging Manager on Aug 8, 2023
Thank you for taking the time to write us a review! We appreciate your feedback and I'm happy you enjoyed your stay.

6/10 Okay

JADE

Travelled with family
Liked: Cleanliness, staff & service
While all facilities were clean and staff were friendly. The rooms were outdated and smelt old and musty. Mattress was harder than a log. But I guess people are paying for the golf course and not the accommodations. We stayed mid week and I felt the room was overpriced.
Stayed 1 night in Jul 2023
Response from -Katie Baines, Resort Lodging Manager on Jul 12, 2023
Jade,Thank you for taking the time to write us a review. We appreciate your feedback.

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in the room, shower head sprays water in back wall, bathroom light doesn’t work. Patio door unlocked and opened when we arrived. Had a musky smell. Bed was very uncomfortable and needed to be replaced you fell to the middle of mattress all night.
Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jul 5, 2023
Tiffany, I'm very sorry to hear that you did not enjoy your stay. We will be speaking directly with the maintenance team to ensure that we fix the issues. We hope to gain your business back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop for a Brevard concert. Excellent site and friendly, informative welcome.
Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 28, 2023
Thank you for taking the time to write us a review. We appreciate your feedback!

4/10 Poor

Lori

Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jul 12, 2023
Lori,Thank you for taking the time to write us a review. We appreciate your feedback.

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, quiet and a beautiful setting.the restaurant was also very good. We are not golfers but enjoyed the view.
Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 14, 2023
Anita, Thank you for taking the time to write us a review! I've very happy you enjoyed the golf course view & restaurant and hope to host your stay in the future.

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Super friendly and helpful front desk person. The view off the deck was beautiful. The room was clean, but a few things could use repair.... the strip between the carpet and linoleum, the lamp closest to the window, the water temperature (very difficult to get and keep it comfortable for a shower... also very noisy), the door out to the deck, and maybe the deck flooring (it felt spongy in places, but i couldn't see it because of the outdoor carpet). Also, in spite of the fact we were informed there would be no housekeeping (and we didn't need or want it), a housekeeper knocked on the door and then proceeded to use her key to try to enter while we were in the room. That was quite unnerving.
Stayed 2 nights in Jun 2023
Response from Katie Baines - Resort Lodging Manager on Jun 12, 2023
Sandra, Thank you for taking the time to write us a review. We appreciate your feedback.

10/10 Excellent

Sonja, Sumter

Liked: Cleanliness, staff & service, property conditions & facilities
Older building but a great view off of the balcony.
Stayed 2 nights in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 12, 2023
Sonja, Thank you for taking the time to write us a review. We appreciate your feedback.

8/10 Good

Kimberly

Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 30, 2023
Kimberly, Thank you for taking the time to write us a review. We appreciate your feedback!

4/10 Poor

Dina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 6, 2023
Dina, thank you for taking a moment to write us a review. I'm sorry to hear that we did not exceed your expectations, but we hope that you give us a chance in the future.

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Crystal at the front desk was very helpful.
Stayed 1 night in Jun 2023
Response from -Katie Baines, Resort Lodging Manager on Jun 5, 2023
Hi Ken! Thank you for taking the time to write us a review. I'm pleased to hear you enjoyed your check-in experience with Crystal. We hope to host your stay in the future!

10/10 Excellent

MARIANA

Stayed 1 night in Apr 2023
Response from Katie Baines - Resort Lodging Manager on May 6, 2023
Mariana, Thank you for taking the time to write us a review. We appreciate your feedback!

8/10 Good

Tim

Stayed 4 nights in Apr 2023
Response from Katie Baines - Resort Lodging Manager on May 5, 2023
Tim, Thank you for taking the time to write us a review. We appreciate your feedback.

2/10 Terrible

Donald

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay. Property was basically deserted. Could tell by exterior, and reception area that it was run down. Came to golf, but coarse was in horrible shape. Found another place to stay.
Stayed 1 night in Apr 2023
Response from Katie Baines - Resort Lodging Manager on Apr 6, 2023
Donald, thanks for your review. Please be aware that you arrived at 8:00 PM on a Monday to check in when the Pro Shop & restaurant was closed. The area got hit with over 65-mile-an-hour winds along with 4 inches of water in a superb amount of time the day before your check-in date, resulting in very wet course conditions. I'm happy that our Front Desk staff was considerate enough to comp the cancellation fee for your stay considering you did not explore your room before deciding we were not the property for you. We hope you decide to play the course in the future.

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
All in all, I enjoyed the property and would stay here again, but wouldn’t pay premium rates. Likes: I got a great price since it was off-season and stayed there for multiple days, so the value was really good. It’s nice to wake up and open your (sliding glass) door to a balcony with golf course view. There was a white squirrel just outside of my room in the first morning (a cool anomaly in the area). The rooms feature a small coffee maker, mini fridge and microwave. The linens and pillows were good. I wasn’t there to play golf, but took advantage of the opportunity. The facilities were decent and the golf staff was nice. The driving range is short (~ 200 yards), you have to hit from mats - and drivers aren’t allowed. The course was wet and in “winter” condition - greens had been aerated and sanded, but the layout was fun. Dislikes: As others have said, there is very little sound insulation and you hear everything in adjacent rooms. The room are “dated”, so don’t expect new furnishings or anything fancy. Not great mattresses, either. The on property restaurants were closed for off-season (which I understand, but didn’t know beforehand).
Stayed 4 nights in Mar 2023
Response from -Katie Baines, Resort Lodging Manager on Mar 25, 2023
Bill, thank you for taking a moment to write us a review. I'm happy you enjoyed the beautiful scenery and local wildlife. We hope to see you again in the future when we have our restaurant open Wednesday - Sunday and the golf course is more lively.

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than anticipated
We stayed here due to close proximity to a wedding. Based on the reviews I was not expecting much. I was pleasantly surprised. The room was spacious, very clean, and comfortable. For the money I was impressed. It is an older building, but well maintained. Porch/ balcony overlooking the gulf course was nice. There was a fridge/microwave that I was not expecting as a bonus. Minimal toiletries, so bring your own. Close to pisgah national forest. We ate at the salty landing which was excellent food, but slow service. The Dutch cupboard was a good to go breakfast.
Stayed 2 nights in Mar 2023
Response from Katie Baines - Resort Lodging Manager on Mar 19, 2023
Cara, thank you for taking the time to write us a review! I'm happy to hear that you enjoyed your stay with us and hope you visit us again in the future.

10/10 Excellent

Amy

Stayed 1 night in Mar 2023
Response from Katie Baines - Resort Lodging Manager on Apr 3, 2023
Amy, Thank you for taking the time to write us a review. I'm happy to hear that you enjoyed your stay!

10/10 Excellent

Robert

Stayed 1 night in Feb 2023
Response from Katie Baines - Resort Lodging Manager on Mar 19, 2023
Robert, thank you for taking the time to write us a review! I'm happy to hear that you enjoyed your stay with us and hope you visit us again in the future.

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Katie Baines - Resort Lodging Manager on Feb 8, 2023
Zackary, Thank you for taking the time to write us a review. We appreciate your feedback!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Very clean and comfortable. Katie was very helpful and accommodating. Thanks!
Stayed 2 nights in Dec 2022
Response from Katie Baines - Resort Lodging Manager on Jan 5, 2023
Brian, thank you for taking the time to write us a review. We appreciate your feedback and hope to host your stay in the future!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, off the beaten path, but close to anything needed. Felt very safe, and loved being able to walk the course in the morning. Housekeeping was awesome, love fresh clean bedding and love extra pillows!!! Cobwebs need to be dealt with, though. And ice machine needs to be fixed....just minor things. All in all enjoyed our stay VERY much
Response from Katie Baines - Resort Lodging Manager on Nov 30, 2022
Jaine, Thank you for taking the time to write us a review. We appreciate your feedback!

8/10 Good

Sydny

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
This was great for a Thanksgiving visit and the ability to bring my dog was a huge bonus. We got great service from the staff, and they helped us check in late through the lockbox and gave us a map to find our room's building. That said, it's not a luxury room and shouldn't be compared to one. The room came with 2 queen beds, a minifridge and microwave, and had two sinks- in the bathroom and outside of it. The room is a bit echoey, and while there is a HVAC unit you can control, the room doesn't come with additional blankets. We kept forgetting to ask for more because we were out with family all day. The last update seems to have been mid 00's. A few things that could upgrade the room without huge changes: hand towel hooks by both sinks, a white noise machine (would really help with hearing other guests/cars), extra blankets in the closet, and working patio door locks (there was a safety bar available, but still a bit uncomfortable to see out of order on the ground floor). A stretch would be to add dog-bag disposal stations but a highlight for the nearest 'dog waste allowed' trash can would also be helpful. Since we did late checkin, we didn't get any info about checkout and made sure we didn't head home before the front desk would be open so we could ask someone. Turns out it was just handing the keys in, but I wasn't sure if we would need to use the lockbox again. Overall, we really liked staying here.
Response from Katie Baines - Resort Lodging Manager on Nov 30, 2022
Sydny, Thank you for taking the time to write us a review. I'm happy to hear you and your family enjoyed your time with us and will be taking your suggestions into consideration.

10/10 Excellent

Quinn

Stayed 1 night in Nov 2022
Response from Katie Baines - Resort Lodging Manager on Nov 23, 2022
Quinn, thank you for taking the time to write us a review! We're happy you enjoyed your stay with us and hope to host your stay in the future.

10/10 Excellent

Jeannine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed Get Away
Bed was just little uncomfortable for me and air conditioning needs cleaned. When turned A/C on you saw the dust flying in the air. Other than that it was absolutely a relaxing get away. Food was amazing. Staff was great.!
Stayed 2 nights in Nov 2022
Response from Katie Baines - Resort Lodging Manager on Nov 14, 2022
Jeannine, Thank you for taking the time to write us a review. I'm happy to hear you enjoyed the relaxing environment and accommodating staff! We hope to see you again when you plan your next visit to the Blue Ridge Mountains.

6/10 Okay

Michael

Stayed 2 nights in Nov 2022

2/10 Terrible

Josh

Stayed 2 nights in Nov 2022
Response from Katie Baines - Guest Services Manager on Nov 14, 2022
Josh, thank you for taking the time to write us a review. I'm very sorry we didn't meet your expectations. Please contact us to discuss the issues with your stay further so we can ensure future guests do not have the same experience.

6/10 Okay

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated, no worth the price.
Stayed 2 nights in Oct 2022
Response from Katie Baines - Guest Services Manager on Oct 25, 2022
Anna, I'm sorry to hear you did not enjoy your stay with us. We hope to see you again after we finish our renovations over our winter season!

10/10 Excellent

Christine

Stayed 3 nights in Oct 2022

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My reservation had veen cancelled; although, I called to confirmed the week before. The desk clerk was not polite about assisting me with that problem. I called again that same day of arrival and the different desk clerk was helpful with assisting me orrecting the wrong credit card number that some how was on my account. Arrived and no parking near my room. Had to walk in an unlit parking lot to room. Just a disappointing experience.
Stayed 1 night in Oct 2022
Response from -Katie Baines, Guest Services Manager on Oct 18, 2022
Deborah, I'm very sorry to hear about your experience with us. Upon investigation, it seems we had two reservations for you on Expedia and we erroneously canceled the incorrect one. We also get credit card information from Expedia when guests make reservations. The credit card you used to book matched Expedia's records. Again, I'm sorry for the confusion with your reservation but hope you decide to give us another chance in the future.

2/10 Terrible

barbara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There is no redeeming quality of this place. If you book- read the fine print about the lock- box sell check in!! If you stay- bring some noise blocking ear protection. There is no insulation between rooms!! You hear everything loudly!! I would never stay again, nor would I recommend this place to anyone.
Stayed 1 night in Oct 2022
Response from -Tim Connelly, Resort General Manager on Oct 18, 2022
Dear Ms. Sommer, Thank you for taking the time to share your thoughts regarding your recent stay with us. I am glad that Katie Baines, our Guest Services Manager, still allowed you to keep your reservation with us even after your use of profanity with her on the phone.Our Front Desk starts closing around 9:00 PM, as that is when our restaurant closes; that way we can have two employees close and lock the building together by 10:00 PM. My cell phone number and our on-site maintenance employee's cell phone number are on the map every guest receives at check-in, and outside the front door of our hotel lobby. We have never had an issue with a guest being able to get ahold of our staff from 9:00 PM - 7:00 AM, whether they are locked out of their room, need maintenance assistance in their room, or simply need a wake-up call set-up. I apologize Etowah Valley did not meet your expectations and hope you enjoyed your time in the mountains of Western North Carolina.

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I loved the area between towns . The room was clean but a little old and musty . I loved the area and felt safe to walk . The bushes and trees need trimming around the entire area badly
Stayed 3 nights in Sep 2022
Response from -Katie Baines, Guest Services Manager on Sep 7, 2022
Gail, thank you for taking a moment to write us a review. We appreciate your feedback!

10/10 Excellent

Anne, Folsom

Stayed 2 nights in Aug 2022

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but I found the bed uncomfortable
Stayed 1 night in Jul 2022
Response from -Katie Baines, Guest Services Manager on Aug 8, 2022
Ana, thank you for taking a moment to write us a review. We appreciate your feedback.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Everett, CANTON

Stayed 1 night in Jul 2022

4/10 Poor

Josh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price is less expensive than surrounding hotels. The room was clean but very much in need of renovations. It had a musty smell, peeling wallpaper panels, damaged furniture and dated fixtures, countertops, etc. The rooms are motel style, with the doors on the exterior. The area was safe and grounds looked nice (we don't golf). Stay here because you want a clean room that is less expensive than other areas in Brevard but don't expect it to feel "nice".
Stayed 1 night in Jul 2022
Response from -Katie Baines, Guest Services Manager on Jul 26, 2022
Josh, thank you for taking the time to write us a review. I'm very disappointed to hear that we missed the mark with your stay. We currently have plans for renovations in our winter season so we can better our guest's experience. I hope we can win back your business in the future.