Superior Double Room | View from room

Reviews of The Great Hallingbury Manor Hotel

4 out of 5
The Great Hallingbury Manor Hotel
Tilekin Green, Bishop's Stortford, England

Reviews

7.6

Good

Rating 10 - Excellent. 276 out of 1000 reviews" "
Rating 8 - Good. 394 out of 1000 reviews" "
Rating 6 - Okay. 184 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Stayed 1 night in Aug 2023

2/10 Terrible

Martyn

Business traveller
Disliked: Staff & service
No sleep.
We booked 2 rooms, due to a late finish at work. Would have been better to return home at 2 am in the morning. Noisy guests on and off until 3am, which you can get at any hotels, but the rooms do not insulate from the noise. I asked if there was a night porter to help manage noisy guests the next morning to be told yes. I asked could they not walk around the buildings to manage nuisance guests. I was told in the night porters defence he may not have heard them, which I highlighted was clearly the case when there is a road and 500m between. Both rooms booked were in different parts of the hotel, but both parties were disturbed. I get the impression people book here to leave for flights in the early hours. Would not have left a review if my feedback had been listened to rather than strange excuses given.
Stayed 1 night in Oct 2022

10/10 Excellent

Christer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy near Stansted for early flight. Right under flight parh but quite FUN,on does get used to the sound of aircrafts taking off after a while. Beautiful setting.

10/10 Excellent

Richie

Stayed 1 night in Oct 2022

6/10 Okay

Satnam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very friendly and helpful staff, however the bar was unmanned and had to request reception to provide bar service which made not bother. And there was no in hotel evening meals available. The hotel is still refurbishing their restaurant and other areas. There was a lot of noise in the early hours as I could hear heavy footsteps in room above me, people moving furniture about, and people going up and down stairs slamming doors etc. Not a peaceful sleep at all.
Stayed 1 night in Oct 2022

10/10 Excellent

Ngoran Damien

Stayed 4 nights in Oct 2022

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was near to road and had disturbed sleep.
Stayed 1 night in Oct 2022

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceived
Stayed 1 night in Oct 2022

4/10 Poor

James

Stayed 1 night in Oct 2022

6/10 Okay

Karen

Business traveller
Disliked: Room comfort
Could do better
Am going to say poor really staff were very nice no issues there however couldnt get tv on in 1st room so was moved tv worked however shower was cold so moved again was put in another which was a big room but felt empty cold needed more furniture shower took a while to heat up tv kept jumping to netflix with names i had no clue ...heating not able to ajust in room just all a bit cold wouldnt stay again shame grand building grounds okay and parking lacking the love and whats with the 2 teabag thing which all hotels are doing so you got to go and request more MADDNESS
Stayed 3 nights in Oct 2022

2/10 Terrible

Mark

Stayed 1 night in Oct 2022

2/10 Terrible

Mr C R CARTER

Stayed 1 night in Sep 2022

10/10 Excellent

Stuart

Stayed 1 night in Sep 2022

10/10 Excellent

Adam

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arriving we noticed a signed saying that the bar and restaurant were closed for the foreseeable future! There were no facilities to get food or drink and we had to drive out to find somewhere. This was not ideal and we were lucky a pub served us as it was gone 8.00 pm. Also there are very low flying planes all day and all night which is extremely noisy. There are earplugs supplies in the drawers of the bedside cabinet which says it all!! The hotel is not in a good state, the bar and restaurant is empty, another room you walk through is like a ghost town, the lake is a mess and you can’t walk round it very well. It’s a real shame as this would be a lovely place if someone bothered to spend the money. I blame hotels.com as nowhere on the site for this hotel did it say there was no bar or restaurant even though the hotel informed me they were informed back in March! They don’t tell you about the planes either!!!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here several times. It is a good value hotel close to Stansted. I always end up with a room across the road and not in the main hall. It is dark over there and between 1am-3am, when I tend to check in after a late flight, there tends to be at least one male guest still up and loitering about outside. I have never had any trouble and they mind their own business but it can be disconcerting to a lone female traveller late at night. It is clean, but the beds can be a little rickety. It is under the flight path and has single pane windows so pack ear plugs. Works fine for me though to get for a few hours sleep before hitting the road. Why do I stay? A great cooked to order breakfast option! Shame they invested in a coffee machine as the cafetière coffee they used to do was much better. Also the sausages used to be better. But it is still 1000% better than Holiday Inn Express or Premier Inn breakfasts.
Stayed 1 night in Aug 2022

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

John

Stayed 1 night in Aug 2022

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unfortunately the restaurant was closed the receptionist was doing everything bar work reception and making teas and coffees.more staff needed
Stayed 1 night in Aug 2022

8/10 Good

shaun

Liked: Cleanliness, staff & service, room comfort
good hotel
staff were very helpful and did more than enough during our stay. Rooms need a bit of updating and if you are a light sleeper, i would highly recommend ear plugs as you are on the flight path to stansted. would of liked to have been told in advanced that the bar and restaurant was closed due to refurbishment. would stay again due to location and to see what it is like when it is fully running
Stayed 3 nights in Aug 2022

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essential facilities not provided
Advertised as 4 star with restaurant and bar, more like 2/3 star with no restaurant and bar available. It’s unacceptable to accept bookings with clear miss representation and not inform clients and give the opportunity to cancel and book elsewhere. Double glazing so close to the flight path was sadly not provided and we had a sleepless disturbed night.
Stayed 1 night in Aug 2022

8/10 Good

Stefania

Stayed 1 night in Jul 2022

6/10 Okay

Rochelle

Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Lauren

Stayed 1 night in Jul 2022

10/10 Excellent

James

Stayed 1 night in Jul 2022

6/10 Okay

Steve

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Put some accurate signs in place
Limited staff numbers. Poor signage. Staff were frustrated when you needed their help, that you hadn’t been a mind reader or because you followed the instructions that were in place, only to find the signs weren’t accurate!
Stayed 1 night in Jul 2022

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for Stansted Stopover
Overall we were happy with our overnight stay. Unfortunately the bar had limited opening hours and the restaurant was closed due to refurbishment (June 22). Room was fine and an ideal location for a Stanstead stopover.
Stayed 1 night in Jun 2022

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room nice staff pleasant other customers up till 1:00am drunk shouting and slamming doors. Then again at 3:00 when they left which was not great but not the hotel’s fault.
Stayed 1 night in Jun 2022

6/10 Okay

Diana

Liked: Cleanliness, room comfort
The room was good value, clean and comfortable- there are no onsite facilities, no bar, room service or food - I was debited £25 extra on arrival in case of incidental expenditure but there was nothing to buy - I will wait and see if this is credited back to me. I had to leave my key on the desk when leaving as there was no one on the front desk and no box for the key - the hotel felt as though it had seen better days
Stayed 1 night in Jun 2022

4/10 Poor

Allan

Stayed 1 night in Jun 2022

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Do not do it
Very disappointing for the following reasons. No Bar or restaurant at all even though the website states it has. Very noisy aircraft, I mean really noisy, could see the pilots teeth. Tired all over desperate need of refurb.
Stayed 1 night in Jun 2022

2/10 Terrible

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor service
When booking there was no information to say they were in the middle of a renovation and the restaurant was closed. No food except breakfast. Receptionist was very unprofessional. Boorish when tried to arrange a meeting room. Just not interested.
Stayed 1 night in Jun 2022

8/10 Good

Sheila

Stayed 1 night in Jun 2022

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t stay here
Absolutely the worst hotel I have ever stayed in. When I arrived the staff were dealing with another complaint. Room was filthy, staff weren’t helpful at all. Courtyard view was a flat roof. Bar closed, restaurant closed and when I asked for a glass the man behind reception said ‘glass? Really? All I have is pens’ and then laughed at me? Please pay the extra money and stay somewhere else.
Stayed 1 night in Jun 2022

2/10 Terrible

Raul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty rooms, full of little bugs and bloody noisy
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Nice and close to th airport and great service
We liked the location, very close to the airport. Very nice staff and room quite small but comfortable. Parking very convenient. In our view a much nicer place to stay than in a hotel right inside the airport.
Stayed 1 night in Jun 2022

10/10 Excellent

Matthew

Stayed 1 night in May 2022

10/10 Excellent

Brett L.

Stayed 1 night in May 2022

6/10 Okay

Alex

Stayed 1 night in May 2022

8/10 Good

Charlie

Stayed 1 night in May 2022

2/10 Terrible

Jem

Business traveller
Disliked: Staff & service, amenities
Receptionist was incredibly rude. We booked 2 rooms with 4 single beds and when we got there they had 2 rooms with 2 double beds. We explained that we needed 4 singles and that was what was also on the booking but he told us he didnt have any and there was nothing he could do. When we complained about this given we had booked and paid in advance, he said "what do you want me to do about it, book another room". We ended up having to pay another £150 for a third room and when we asked for a discount given their error he said "youre obviously not from the south east, these are the prices around here". Awful service and if we were late to an event, we would left and found somewhere else
Stayed 1 night in May 2022

8/10 Good

John

Stayed 1 night in May 2022

6/10 Okay

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
4th stay but wont be staying again.
Kitchen was shut again. Receptionist was very abrupt when i asked about not being contacted about the restaurant being shut. Hotels.com charged me for the room when it was booked with a reward point. Still not resolved...thats hotels.com error and not the hotels fault. The saving grace was and has been the last three times the breakfeast staff. Very good service and a very good breakfeast.
Stayed 1 night in Apr 2022

4/10 Poor

ALAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bed only hotel
looking at your website lovely photos of the restaurant and lovely looking food, breakfast looks amazing also lots of photos of the bar, decided to stay there as it offered everything I need for one night stay got there no food no bar no breakfast !!!!!!!!! very disappointed
Stayed 1 night in May 2022

6/10 Okay

Abdallah, Washington

Liked: Staff & service, property conditions & facilities
The area is quiet and not far from the airport
Stayed 1 night in May 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in May 2022

4/10 Poor

Clare

Stayed 1 night in May 2022

6/10 Okay

Ant

Disliked: Staff & service
Disappointed. Regularly stay in area
The restaurant was closed so no food available No cleaners came to the room I did know the hotelwasonly 1.5miles from end of runway and on flight path but no sound insulation in room
Stayed 2 nights in May 2022

10/10 Excellent

PAUL

Stayed 1 night in Apr 2022

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient to Stanstead Airport. Comfortable bed, hairdryer, iron, kettle with tea/ coffee etc. FANTASTIC SHOWER! I recommend !
Stayed 1 night in Apr 2022