Title: Hotel SPA Termes Carlemany - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1064557&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel SPA Termes Carlemany Travelers enjoy upscale relaxation at this well-positioned hotel with a seasonal outdoor pool and easy access to nearby spa treatments ## Photo gallery for Hotel SPA Termes Carlemany ![Sauna, hot tub, hot springs, Turkish bath, body treatments - Hotel SPA Termes Carlemany (Escaldes-Engordany)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/d7c3adf6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel SPA Termes Carlemany (Escaldes-Engordany)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/4299bfc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 16.95 per person) - Hotel SPA Termes Carlemany (Escaldes-Engordany)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/5b04f7af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel SPA Termes Carlemany (Escaldes-Engordany)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/dce4745c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel SPA Termes Carlemany (Escaldes-Engordany)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/1bbd1cbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Set in a shopping district, Hotel SPA Termes Carlemany offers an upscale retreat with a café, nearby Caldea Spa for massages, a seasonal outdoor pool, WiFi, gym, bar, and restaurant. ## Reviews 8.4 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 2 - Jan. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 3 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/eb2b3684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 151 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Suite 4 people ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 4 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Suite 2 people ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Suite 3 people ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 3 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Suite 2 adults + 1 child ![Superior Suite (2 adults and 1 child)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/8dd9db52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 adults + 1 child ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 323 sq ft - Sleeps 3 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Suite 2 adults + 2 children ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 adults + 2 children 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 323 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/0370cd08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes Private bathroom - 151 sq ft - River view - Sleeps 2 - 1 Double Bed ### View all photos for Signature Room ![Signature Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/f7e6991c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room ### Highlights Soundproofed Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bathrobes - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEscaldes-Engordany-Hotels-Hotel-SPA-Termes-Carlemany.h1064557.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEscaldes-Engordany-Hotels-Hotel-SPA-Termes-Carlemany.h1064557.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.50925%2C1.54467&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZoKk5tT_yPLD5JYOhRBUtstSXNY=) Avenida Carlemany 4, Escaldes-Engordany, AD700 #### What's nearby - Carmen Thyssen Museum \- 3 min walk \- 0.3 km - Caldea Spa \- 9 min walk \- 0.8 km - Illa Carlemany Shopping Center \- 11 min walk \- 0.9 km - Andorra Massage \- 17 min walk \- 1.5 km - Pyrenees Andorra Shopping Centre \- 4 min drive \- 2.1 km #### Getting around - L'Hospitalet-pres-l'Andorre Station - 52 min drive - La Seu d'Urgell (LEU) - 53 min drive #### Restaurants - ‪Alt Benestar Cafè - ‬8 min walk - ‪Cheese's Art Escaldes - ‬7 min walk - ‪Marquet Gourmeterie - ‬6 min walk - ‪Bar del Delfos - ‬7 min walk - ‪Excalibur - ‬5 min walk ## About this property ### Hotel SPA Termes Carlemany Upscale hotel near Caldea Spa Consider a stay at Hotel SPA Termes Carlemany and take advantage of a coffee shop/cafe, a garden, and laundry facilities. Treat yourself to a body wrap, thalassotherapy, or a massage at the onsite spa. The on-site local cuisine restaurant, Carlemany, offers breakfast, lunch, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also enjoy perks such as: - A seasonal outdoor pool along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Multilingual staff, concierge services, and a 24-hour front desk - Snow sports gear, a banquet hall, and a front-desk safe Room features All guestrooms at Hotel SPA Termes Carlemany include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and free toiletries - 23-inch flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Sauna](https://images.trvl-media.com/lodging/1000000/920000/914600/914507/e0cb7cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hesperia Andorra Escaldes-Engordany - Pool - Spa - Pet friendly - Free WiFi 8.4 Very good 400 reviews CA $122 CA $135 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=914507&PinnedHotelID=914507&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1300/1282/3e83df4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Roc Blanc & Spa Escaldes-Engordany - Pool - Spa - Pet friendly - Free WiFi 8.4 Very good 667 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1282&PinnedHotelID=1282&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, deep-tissue massages, Swedish massages, massages](https://images.trvl-media.com/lodging/1000000/80000/78200/78163/2e59bada.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Panorama & Spa Escaldes-Engordany - 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A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available daily for a fee of EUR 21.95 - Snack bar/deli ### Restaurants on site - Carlemany - Restaurante ### Things to do - Full-service spa - Gym - Outdoor pool (guest access) - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - In-room refrigerator - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Full-service spa - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Sauna - Thalassotherapy - Turkish bath ### Accessibility - Elevator ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 23-inch flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 16.95 for adults and EUR 11.95 for children - Covered self parking fee: EUR 18 per night - Nearby parking fee: EUR 18 per day (984 ft away) - Hosted evening meal: EUR 21.95 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Half board rate plans do not include drinks. ### We should mention The seasonal pool will be open from June to September Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25 A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1 ### Property is also known as Hotel I Termes Carlemany Hotel I Termes Carlemany Escaldes-Engordany I Termes Carlemany I Termes Carlemany Escaldes-Engordany Hotel Spa Termes Carlemany Escaldes-Engordany Hotel SPA Termes SERHS Carlemany Escaldes-Engordany Spa Termes Carlemany Escaldes-Engordany Spa Termes Carlemany SPA Termes SERHS Carlemany Escaldes-Engordany SPA Termes SERHS Carlemany Hotel Spa Termes SERHS Carlemany Andorra/Escaldes-Engordany Spa Termes Carlemany Hotel SPA Termes Carlemany Hotel Hotel SPA Termes SERHS Carlemany Hotel SPA Termes Carlemany Escaldes-Engordany Hotel SPA Termes Carlemany Hotel Escaldes-Engordany ## Frequently asked questions ### Does Hotel SPA Termes Carlemany have a pool? ### How much does it cost to stay at Hotel SPA Termes Carlemany? ### Is Hotel SPA Termes Carlemany pet-friendly? ### How much is parking? ### What time is check-in at Hotel SPA Termes Carlemany? ### What time is check-out at Hotel SPA Termes Carlemany? ### Where is Hotel SPA Termes Carlemany located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel SPA Termes Carlemany Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 81 8 - Good 63 6 - Okay 23 4 - Poor 5 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Stephanie Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities The view was exquisite. The breakfasts spoiled us as did the spa with steam room downstairs. The Thai massage at the spa left me euphoric. This will be our go to when we come to Andorra from now on ![View from the breakfast table](https://a.travel-assets.com/ugc/hotel-reviews/7cd81607-62c2-4c79-ac3a-01840e5eb25f-1763226631701.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Juice station at breakfast](https://a.travel-assets.com/ugc/hotel-reviews/85f92a14-842b-46d0-9187-3094100e1c46-1763226631899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jennifer Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything. ##### Jennifer Stayed 2 nights in Jun 2024 ### 8/10 Good #### Michael Sep 21, 2024 Liked: Cleanliness, amenities, property conditions & facilities I liked the size of the room, good bed and friendly people. Problem roaming is not off you will pay very soon for it ##### Michael Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jonathan Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities The entire experience! Food was great; spa was amazing; and location was ideal ##### Jonathan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### michael Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were friendly and helpful. ##### michael Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kenji Oct 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every employees at the hotel were very nice and supportive to me. I would like to visit here sometime again. Thanks! ##### Kenji Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Rita Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa is amazing. Great location not in the center but quite close. Walking distance ##### Rita Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Peter Jul 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Good location. Nice spa facilities. Would happily return ##### Peter Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### Rebecca Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My Personal Peace Palace in an Enormous Sea I am a solo traveler exploring and finding Andorra was a bit overwhelming for me ...until I was greeted at Hote Carlemany by Eva and Franck at the front desk, and Neus at the free daily spa. They made me feel at home. My room on the river was divine. The healing waters flowing so potent. The location of this hotel was perfect for me up and away from the enormous crowds, yet a 3-minute walk to them. The thermal pool was relaxing. This was the absolute best find hotel for me there. In the 3-days, I walked and walked and walked - and I truly know I was in the best spot. ##### Rebecca Stayed 1 night in Jul 2025 ### 8/10 Good #### Valentyn Aug 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general the hotel was fine although the breakfast opens from 8am which was late for me since I got the bus at 8\. Also you need too book spa in advance, I stayed there for 1 night and during checkin I tried to book a slot and all were taken already ##### Valentyn Stayed 1 night in Aug 2024 ### 6/10 Okay #### Angel Oct 20, 2022 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort The beds were extremelly soft. We got a backache ##### Angel Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Sergio Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Sergio Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Alexandra Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Maravilhosa ##### Alexandra Stayed 2 nights in Oct 2025 ### 8/10 Good #### Cristina Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spa, vistas a la montanya ##### Cristina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Agnes Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cómodo ##### Agnes Stayed 1 night in Jan 2025 ### 8/10 Good #### rafael Dec 11, 2024 Liked: Staff & service #### bien sin mas bien sin mas un hotel bastante bien ##### rafael Stayed 1 night in Dec 2024 ### 8/10 Good #### Sandra Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El camarero que nos atendió anoche día 23 de noviembre nos atendió súper bien, muy atento y simpático. El hotel en general ha estado genial. ##### Sandra Stayed 1 night in Nov 2024 ### 6/10 Okay #### Mickael Nov 18, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Notre avis Bonjour à tous et à toutes notre petit week-end ma femme et moi dans l’ensemble nous avons été content sauf lorsque nous sommes partis j’ai oublié ma sacoche dans la chambre je me suis rendu compte en arrivant chez moi à Bordeaux alors j’ai pris mon téléphone et j’ai appelé l’hôtel pour savoir s’il est possible de me renvoyer ma sacoche bien sûr en payant tous les frais de ma poche mais on m’a dit non c’est à moi de gérer je vais dit OK j’y suis allé c’est dimanche le 17 novembre chercher ma sacoche voilà j’ai fait un aller retour de 4h du matin à 13h30 retour chez moi mais lorsque j’étais sur place j’ai constaté qu’on a fouillé dans Ma sacoche et en plus de ça on a pas remis tous les papiers à leur place je trouve ça un petit peu déplacé il y a un manquement dans le service client c’est un petit peu compliqué pour un hôtel de quatre étoiles alors que à Andorre il y a service de la poste très sécurisé voilà nous avons passé quelques séjour dans un autre hôtel qui s’appelle hôtel Magic ça nous est arrivé avoir oublié quelque chose et ça a été envoyé Chez nous Alors quand on a proposé de tout payer et l’hôtel il nous a rien fait payer voilà ceci dit merci pour les personnel de Service tout simplement mais pas pour la direction Me Ammari Mickael Cordialement ![](https://a.travel-assets.com/ugc/hotel-reviews/BC5C07A24D869C7B852DB909CE7B29B30B413BFB1731940912587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mickael Stayed 2 nights in Nov 2024 ### 8/10 Good #### Isabel Aug 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aconsejo coger el parking del hotel, ya que hay pocos aparcamientos y todo son zona azul y zonas de parking de pago ##### Isabel Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Maria May 17, 2024 Liked: Cleanliness, staff & service, amenities Buena experiencia. Y lo mejor de todo, la atención de todos los trabajadores. ##### Maria Stayed 1 night in May 2024 ### 10/10 Excellent #### Marta Mar 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ha ido muy bien, el hotel está bien cuidado, muy limpio. La única pega es el precio del parking, un poco caro en mi opinión. ##### Marta Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### francisco Mar 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Bona localització, tracte proper i atent, esmorçar buffet variat i complet, i aigua termal a l'habitació. ##### francisco Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Christina Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Toppklass Väldigt seviceminded personal. Restaurang och frukost i toppklass. Rummet och säng mycket komfortabelt. Spa gör det lilla extra. Hela vistelsen var sammantaget mycket mycket bra. ##### Christina Stayed 1 night in Mar 2024 ### 6/10 Okay #### Cristina Jan 14, 2024 Liked: Cleanliness, staff & service #### Bien, necesita con algunas mejoras Hemos estado 4 personas alojadas un fin de semana usando dos habitaciones. El personal del hotel ha sido muy amable y profesional todo el tiempo. Tuvimos un problema con la calefacción la primera noche, nos dejaron una estufa de manera provisional y al día siguiente lo solucionaron. Las camas no eran cómodas, los colchones eran demasiado duros y no hemos podido descansar plenamente. Todo estaba muy limpio. ##### Cristina Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Oscar Jan 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un fin de año Un servicio muy atento, con una calidad en los menús muy notable. Queremos destacar a Cristina, una profesional del spa y de masaje. Con su alegría y su positivismo, hace que te de ganas de repetir. ##### Oscar Stayed 2 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Los Angeles Airport](https://www.expedia.ca/Los-Angeles-Hotels-Hilton-Los-Angeles-Airport.h5907.Hotel-Information) > > [The Ritz-Carlton, Montréal](https://www.expedia.ca/Montreal-Hotels-The-Ritz-Carlton.h8767.Hotel-Information) > > [Circa Resort & Casino – Adults Only](https://www.expedia.ca/Las-Vegas-Hotels-Circa-Resort-Casino.h57421332.Hotel-Information) > > [Lani Kai Beachfront Resort](https://www.expedia.ca/Fort-Myers-Hotels-Lani-Kai-Beachfront-Resort.h438796.Hotel-Information) > > [Hotels in Littleton](https://www.expedia.ca/Littleton-Hotels.d55799.Travel-Guide-Hotels) > > [Indian Flat RV Park - Tent Cabins & Cottages](https://www.expedia.ca/El-Portal-Hotels-Indian-Flat-RV-Park-Tent-Cabins-Cottages.h10409843.Hotel-Information) > > [Honeymoon Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-Honeymoon-Hotels.0-0-d184-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Fairview Inn](https://www.expedia.ca/Peace-River-Hotels-Fairview-Inn.h58153096.Hotel-Information) > > [Beach Hotel in Zambales](https://www.expedia.ca/Destinations-In-Zambales-Beach-Hotel.0-0-d3000652412-tBeachHotel.Hotel-Filter-Destinations) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Hotels in Tropea](https://www.expedia.ca/Tropea-Hotels.d601704.Travel-Guide-Hotels) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotels in Sandy Hill](https://www.expedia.ca/Sandy-Hill-Ottawa-Hotels.0-n6284998-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yyz/maa/toronto-to-chennai) > > [Flights from Winnipeg (YWG) to Castlegar (YCG)](https://www.expedia.ca/lp/flights/ywg/ycg/winnipeg-to-castlegar) > > [Flights from Philadelphia (PHL) to Pittsburgh (PIT)](https://www.expedia.ca/lp/flights/phl/pit/philadelphia-to-pittsburgh) > > [Flights from Montreal (YUL) to Venice (VCE)](https://www.expedia.ca/lp/flights/yul/vce/montreal-to-venice) > > [Flights from Calgary (YYC) to Tokyo (HND)](https://www.expedia.ca/lp/flights/yyc/hnd/calgary-to-tokyo) > > [Flights from Calgary (YYC) to Charlottetown (YYG)](https://www.expedia.ca/lp/flights/yyc/yyg/calgary-to-charlottetown) > > [Flights from Toronto (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) > > [Flights from Honolulu (HNL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/hnl/yvr/honolulu-to-vancouver) > > [Flights from Saskatoon (YXE) to Aluva (COK)](https://www.expedia.ca/lp/flights/yxe/cok/saskatoon-to-cochin) > > [Flights from Toronto (YYZ) to Liberia (LIR)](https://www.expedia.ca/lp/flights/yyz/lir/toronto-to-liberia) ### Cars > [Car rentals in Puerto Natales](https://www.expedia.ca/Car-Rentals-In-Puerto-Natales.d6025061.Car-Rental-Guide) ### Activities ### Packages