As a particular person interacting with 300 staff members of a Hotel, things end up falling through the cracks. This time the staff forgot my sensitivity to scent and put a lot of air freshener in the room before I arrived. That stuff happens in good hotels. What stands out about Pan Pacific is the response. They instantly upgraded me to a room without scent, took my dirty laundry from travelling to a local laundry shop to save me the in-house laundry fees, and gave me a complimentary drink while they moved my luggage to the new room. After ten stays I've come to expect this response and it's why I come back.
Traveller from San Francisco
This 21-story hotel lies in the middle of the city's shopping district, close to galleries, international restaurants, and …More
I think and Hotel need some cleaning to remove the smell of some mold . Maybe due to decentralize aircon. You need to turn the knob of aircon in the room. Overall the room is ample size . Toilet is ok but the cubicle need to scrub . The breakfast i can tell if the food is ok , as i went ate late almost 9am , or the food are gone. The only food are some porridge , eggs , some pork cubes and rice and maybe some bread. Salad bar only lettuce and not even thousand island sauce. The only comfort food i had was the sunny side up freshly cooked eggs. However i would like to comment on the senior waiter , very service orientated where he go around the guest if they need additional office. Staff were oK. The wifi were not working initially but after reset was good . The wifi experience i had previously in this hotel was good even compare to 5 star hotel .Overall price were ok for the location . I hope there can do something about the smell of mold . By using bleach water solution or steam cleaner. etc
Traveller from singapore
Located in Ermita, this hotel is within a 15-minute walk of Remedios Circle and Baywalk. Rizal Park and San Agustin Church …More
The hotel room is clean, all the linens and beddings, and pillows have no smell even the room is smell free. Clean toilet, and all amenities are available. Very nice view of the bay. overall, satisfied. Its even affordable with this kind of amenities. My payment is worth the stay. I like also the buffet breakfast.
Traveller from philippines
The Bayview Park Hotel Manila overlooks Manila Bay and lies in front of the U.S. Embassy. Also nearby are Rizal Park …More