Ratings based on 288 Verified Reviews

2.3 out of 5
32% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from los angeles ca

Dirty hotel with no ocean view

Posted 21-Sep-2017
Pros: Alfredo- he was kind , funny and very helpful. And had to do the housekeeping work
Cons: Everything or don't us them anymore
1. I booked on your site oceanview there was none I was given a room with window to the street. After arriving and finding my reservation. 2. She i asked for an oceanview and they moved me to the third floor- tv didn't work, lamp was broken, screen door hanging off the door and u could not open terrace door-which overlooked the pool and a dump literally a dump. So I asked to be moved but they said all that was available was the room Expedia reserved the one they gave me was unavailable because it was uninhabitable. Ok, so now they put me in the original room booked by Expedia . I go to use the toilet and there is urine all over and under the seat, blood on the sheets. Had to have toilet cleaned and use the one in loobby until that was done. Picture attached. The brunch all the plates had crusted food from not being washed properly and food was not good
2 out of 5
by A verified traveller from San Francisco

1.5 stars at best

Posted 28-Aug-2017
Way way over priced for what you get. The rooms and bathrooms are pretty bad in terms of being run down and feeling dirty. Mold on the shower curtain. Poorly patched holes in the walls. A lot of bird crap on the balcony. This place is barely 1.5 stars. The good is that the service was very good, the staff were all friendly and nice. The pool area is decent although I didn't use it.
4 out of 5
by ELIZABETH

Bad attention

Posted 11-Jul-2017 on Hotels
No towels in room
2 out of 5
by Maria

Over priced

Posted 10-Jul-2017 on Hotels
Front desk clerk was nice. Location is ok. The parking is terrible, the bed comfort is bad and we had no hot water until 1 in the morning. Over priced.
2 out of 5
by Joe

Not nice

Posted 24-May-2017 on Hotels
Not so good
2 out of 5
by Robert

Don't bother.

Posted 23-Apr-2017 on Hotels
Parking was full by early evening. Looked like a local kids sport team was having a party and the secure parking was full with vehicles of locals. Paying guest had to park in s pretty sketchy area nearby. Also shower was barely more than s dribble of water.
2 out of 5
by A verified traveller from California

Too much for what I paid. Not worth it.

Posted 16-Apr-2017
I paid way too much for this hotel. The bed sheet were dirty. The overall quality of this hotel was very bad. The pool was not heated. My room number was on a piece of paper taped on the door. Definitely will not stay here in the future.
1 out of 5
by none from no good

weekend get away.

Posted 14-Apr-2017 on Hotels
we didn't like it this hotel was under construction
1 out of 5
by A verified traveller

Posted 11-Apr-2017 on Orbitz
Pros: nothing in particular
Cons: all the major need new furniture
Location: location is fine
shower was not working properly. furniture was broken. overall hotel is not one i would recommend
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Costa Encinada

Posted 28-Mar-2017
Pros: The room was comfortable, the restaurant was good and it was outside the noise zone.
Cons: The shower was clean but water flow was poor and shower curtain fell off.
Location: Close enough to walk but far enough to be quiet.
Nice place, nice people. I didn't realize it was spring break so the $125 seems right.