Ratings based on 295 Verified Reviews

2.3 out of 5
32% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.3 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from california

Small rooms, But clean

Posted 20-Nov-2017
Pros: Clean
Cons: Parking and cleaner balconies
Location: It’s pretty close to everything. I do recommend the restaurant veleras. Very good food and exception service.
Small hotel, not very modern but it was clean. Did not spend too much time in hotel. Only slept got ready and went out. So it was ok. Staff was polite. Felt safe with security in garage.
2 out of 5
by A verified traveller from san diego

Ok hotel if you don't have other place to go.

Posted 30-Oct-2017
To noisy can't sleep they had music til 4 a.m. I complain to the front desk.
1 out of 5
by A verified traveller from Tijuana

hotel is filthy, numbers on doors are taped,

Posted 30-Oct-2017
Pros: NOTHING
Cons: EVERYTHING
very unpleasant experience. hotel was not safe, clean or accommodating, had to leave and cancel a 2nd booked night there to find other alternatives. STAY AWAY. and the price it outrageous. I paif 95 usd.. should have cost about 18 per night...
1 out of 5
by A verified traveller from los angeles ca

Dirty hotel with no ocean view

Posted 21-Sep-2017
Pros: Alfredo- he was kind , funny and very helpful. And had to do the housekeeping work
Cons: Everything or don't us them anymore
1. I booked on your site oceanview there was none I was given a room with window to the street. After arriving and finding my reservation. 2. She i asked for an oceanview and they moved me to the third floor- tv didn't work, lamp was broken, screen door hanging off the door and u could not open terrace door-which overlooked the pool and a dump literally a dump. So I asked to be moved but they said all that was available was the room Expedia reserved the one they gave me was unavailable because it was uninhabitable. Ok, so now they put me in the original room booked by Expedia . I go to use the toilet and there is urine all over and under the seat, blood on the sheets. Had to have toilet cleaned and use the one in loobby until that was done. Picture attached. The brunch all the plates had crusted food from not being washed properly and food was not good
2 out of 5
by A verified traveller from San Diego

The bed sucked

Posted 2-Sep-2017 on Orbitz
The bed was worn-out the parking was not enough room for a truck the air conditioning did not work.
2 out of 5
by A verified traveller from San Francisco

1.5 stars at best

Posted 28-Aug-2017
Way way over priced for what you get. The rooms and bathrooms are pretty bad in terms of being run down and feeling dirty. Mold on the shower curtain. Poorly patched holes in the walls. A lot of bird crap on the balcony. This place is barely 1.5 stars. The good is that the service was very good, the staff were all friendly and nice. The pool area is decent although I didn't use it.
2 out of 5
by Fabiola

This traveller left a rating score only Posted 19-Aug-2017 on Hotels
4 out of 5
by Chris

This traveller left a rating score only Posted 13-Aug-2017 on Hotels
1 out of 5
by manuel

Horrible

Posted 7-Aug-2017 on Hotels
I would not go to this place ever again.
4 out of 5
by ELIZABETH

Bad attention

Posted 11-Jul-2017 on Hotels
No towels in room