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SureStay Hotel by Best Western Ottawa
2.5 star property

Hotel in Ottawa with free breakfast and business center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

SureStay Hotel by Best Western Ottawa

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby
Indoor pool
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily continental breakfast

Overview of SureStay Hotel by Best Western Ottawa

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
212 E 23rd Street, Ottawa, KS, 66067
  • Popular LocationRansom Memorial Gift Shop3 min drive
  • Popular LocationOld Depot Museum5 min drive
  • Popular LocationForest Park5 min drive
  • AirportKansas City, MO (MCI-Kansas City Intl.)68 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

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About the area

Ottawa

SureStay Hotel by Best Western Ottawa is located in Ottawa. Old Depot Museum and John Brown Memorial Park are cultural highlights, and some of the area's landmarks include Gerth Cabin and John Brown Historical Site.
Visit our Ottawa travel guideOpens in a new window

What's nearby

  • Ransom Memorial Gift Shop - 3 min drive
  • Old Depot Museum - 5 min drive
  • Forest Park - 5 min drive
  • Baker University - 24 min drive
  • University of Kansas - 30 min drive

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • Casey's General Store - 6 min drive
  • McDonald's - 4 min walk
  • Not Lost Brewing - 4 min drive
  • Starbucks - 12 min walk
  • Casey's General Store - 5 min drive

About this property

SureStay Hotel by Best Western Ottawa

Property highlights
SureStay Hotel by Best Western Ottawa provides amenities like free continental breakfast and a business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • Smoke-free premises
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 52 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.00 per night
Cribs (infant beds) are available for USD 5.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 5.00 per night
  • Rollaway bed fee: USD 12.00 per night
  • Administrative fee: USD 1.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
SureStay Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Does SureStay Hotel by Best Western Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ottawa?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ottawa on May 6, 2024 start from CA $122.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ottawa pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Ottawa?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay Hotel by Best Western Ottawa?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is SureStay Hotel by Best Western Ottawa located?

Situated in Ottawa, this hotel is 1.5 mi (2.4 km) from Ransom Memorial Gift Shop and within 6 mi (10 km) of Old Depot Museum and Forest Park. Ransommemorial Hospital and Anderson County Museum are also within 25 mi (40 km).

SureStay Hotel by Best Western Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 136 out of 439 reviews" "
Rating 8 - Good. 167 out of 439 reviews" "
Rating 6 - Okay. 74 out of 439 reviews" "
Rating 4 - Poor. 44 out of 439 reviews" "
Rating 2 - Terrible. 18 out of 439 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Julie, Welch

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. friendly staff Roomy rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Vickie

Stayed 1 night in Mar 2024

10/10 Excellent

Lena, Vian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff at checkin. Linda was very informative. Room was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Arlene

Travelled with partner
Disliked: Amenities
Clean and simple!
Stayed 1 night in Mar 2024

10/10 Excellent

Randy

You could see daylight around the door. The area was ok but there was a gas station in the parking lot. The lady at the front desk went over and above to help. She was absolutely lovely!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff person was very helpful
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities
There are a lot of down stairs rooms
Stayed 1 night in Feb 2024

4/10 Poor

Rhonda

There were mice in the room eating our food. I was supposed to get a refund and that hasn’t happened.
Stayed 1 night in Feb 2024

2/10 Terrible

Christi, Parsons

Travelled with family
Disliked: Amenities, property conditions & facilities
I don’t recommend this property at all, it was 150$ a night and the toilet didn’t flush, key didn’t work, sink didn’t drain, felt unsafe, felt like a really old motel that should never have had best westerns name on it, the breakfast was awful there was a waffle maker and granola bars, bananas as well as brownie bites that’s it nothing like the photos I am concerned with what they promised I wish the holiday inn express had a room but they were booked due to a marathon that was happening we drove up for it as my daughter was participating in it so they tripled the room costs for that day normally they are 40$ a night I am very disappointed in my experience at this hotel and will never stay again as the advertised amenities were not what we received
Stayed 1 night in Nov 2023