Title: Hotel City Grand Ella - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel City Grand Ella Travelers rejuvenate at the onsite spa between city explorations, or borrow bikes to discover nearby attractions - a perfect balance of relaxation and adventure. ## Photo gallery for Hotel City Grand Ella ![Exterior - Hotel City Grand Ella (Ella)](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/76aa1cfc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - Hotel City Grand Ella (Ella)](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/f7ad32ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel City Grand Ella (Ella)](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/141954cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi - Hotel City Grand Ella (Ella)](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/60b07898.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel City Grand Ella (Ella)](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/87c19093.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel City Grand Ella offers a peaceful retreat in the city center. Enjoy local breakfast, relax in the tranquil garden, and visit the onsite spa and hair salon. Free WiFi keeps you connected, and staff arranges bike rentals for adventures. ## Reviews 2.0 ## Popular amenities - Breakfast included - Spa - Parking included - Free WiFi - Restaurant - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24325973&PinnedHotelID=24325973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/a3b626cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Flat-screen TV Sofa bed Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - 334 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room ![Free WiFi](https://images.trvl-media.com/lodging/25000000/24330000/24326000/24325973/48e0196c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Flat-screen TV Ceiling fan Rainfall showerhead Private bathroom Cable channels Daily housekeeping - 334 sq ft - Mountain view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Hotel-City-Grand-Ella.h24325973.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Hotel-City-Grand-Ella.h24325973.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.87535%2C81.04824&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3EBzn1uTIzaGM7sA6yCOKPVjSNE=) Polic Station Rd, Ella, Ella, 90090 #### What's nearby - Suwadivi Ayurveda Health Care \- 1 min walk \- 0.0 km - Nature Trail Ella \- 8 min walk \- 0.7 km - Kinellan Tea Factory \- 15 min walk \- 1.3 km - Nine Arches Bridge \- 3 min drive \- 2.6 km - Little Adam's Peak \- 4 min drive \- 2.6 km #### Getting around - Ella Railway Station - 4 min walk #### Restaurants - ‪Chill Cafe - ‬2 min walk - ‪Barista - ‬4 min walk - ‪Matey Hut - ‬4 min walk - ‪360 Ella - ‬3 min walk - ‪UFO - ‬2 min walk ## About this property ### Hotel City Grand Ella Property highlights Consider a stay at Hotel City Grand Ella and take advantage of free breakfast (local cuisine), a terrace, and a garden. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services. Other perks include: - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station - Express check-out, express check-in, and ATM/banking services Room features All guestrooms at Hotel City Grand Ella offer amenities such as free WiFi. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/25000000/24330000/24327100/24327047/b0e9efdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EKHO Ella Ella - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 86 reviews CA $483 CA $632 total includes taxes & fees Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=24327047&PinnedHotelID=24327047&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) - Free self parking on site - Limited onsite self parking ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 9:30 AM - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Full-service spa ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - Elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Ceiling fan ## Policies ### Check-in Check-in time starts at noon Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as City Grand Ella Hotel City Grand Ella Ella Hotel City Grand Ella Hotel Hotel City Grand Ella Hotel Ella ## Frequently asked questions ### Is Hotel City Grand Ella pet-friendly? ### How much is parking? ### What time is check-in at Hotel City Grand Ella? ### What time is check-out at Hotel City Grand Ella? ### Does Hotel City Grand Ella provide a shuttle to the airport? ### Where is Hotel City Grand Ella located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel City Grand Ella Reviews 2.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 3.6 Cleanliness ### 5.0 Location ### 2.0 Staff & service ### 3.6 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 6 ## Reviews ### 2/10 Terrible #### Rochelle Aug 10, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Don't book here! We booked and prepaid for this hotel for 2 nights - turned up and we were told that there were no rooms for us and they don't use hotels.com anymore... we finally were found a room and told we could stay the 2 nights but the next morning were again told that we would need to find another hotel for the next night due to construction work being done (which was a lie as when I asked if we could leave our bags for the day we were told no we needed to be out by 11am obviously to be ready for the next people) - they did refund our second night but even that was a hassle as they tried to give us less than we had actually paid... I would not recommend this hotel at all... ##### Rochelle Stayed 2 nights in Jul 2018 ### 2/10 Terrible #### Michelle Sep 17, 2024 Disliked: Staff & service I arrived at the hotel with a colleague. We had booked seperately. They told him his booking had been cancelled and they had sent him notification, which he never received. They told me there was no booking for me, even when I showed the booking confirmation. THEY JUST SHRUGGED THEIR SHOULDERS and were bot at all apologetic. I noticed today that my credit card has been changed for the booking that never existed according to them. I am disgusted. ##### Michelle Stayed 1 night in Sep 2024 ### 2/10 Terrible #### SANDIP Jun 2, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never ever book this property They ruined our vacation. Never ever book with this property. Confirmed booking before two months and wheb we reached to hotel they said we don't know your booking information and our hotel is full now.. ##### SANDIP Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller Dec 30, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please refund now Still waiting for the refund. We booked via hotels.com and was told no room at the check in. Please refund now. ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller Dec 25, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A éviter absolument Le propriétaire a prétendu qu’il ne louait pas ses ses chambres par Hotels.com. En conséquence il a insisté pour exiger un nouveau paiement de la chambre déjà payée. Il a fallu résister à ses menaces et à ses mensonges alors que je lui présentais la réservation et le paiement de la chambre. Par ailleurs, l’hôtel est très moyen. — A ÉVITER ABSOLUMENT —- ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Verified traveller Aug 16, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2018 ## Expedia's Latest Trends ### Hotels > [The Sutton Place Hotel Revelstoke Mountain Resort](https://www.expedia.ca/Revelstoke-Hotels-The-Sutton-Place-Hotel-Revelstoke-Mountain-Resort.h2774659.Hotel-Information) > > [Radisson Blu Hotel, Ankara](https://www.expedia.ca/Ankara-Hotels-Radisson-Blu-Hotel.h1052254.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [FOX JAFFNA by Fox Resorts](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [Sheraton Grand London Park Lane](https://www.expedia.ca/London-Hotels-Sheraton-Grand-London-Park-Lane.h9748.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [Hotel Le Rivage](https://www.expedia.ca/Montreal-Hotels-Spa-Et-Hotel-Le-Finlandais.h3989831.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Hotels in Bend](https://www.expedia.ca/Bend-Hotels.d6051534.Travel-Guide-Hotels) > > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Travelodge by Wyndham Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Travelodge-By-Wyndham-Saskatoon.h12311.Hotel-Information) > > [Spa Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Spa-Hotel.0-0-d178315-tSpaHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Frankfurt (FRA)](https://www.expedia.ca/lp/flights/yyz/fra/toronto-to-frankfurt) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Vancouver (YVR) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yvr/yhz/vancouver-to-halifax) > > [Flights from Mexico City (MEX) to San Pedro Mixtepec (PXM)](https://www.expedia.ca/lp/flights/mex/pxm/mexico-city-to-puerto-escondido) > > [Flights from Alberta (YQF) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yqf/ylw/red-deer-to-kelowna) > > [Flights from Montreal (YUL) to Ajnala (ATQ)](https://www.expedia.ca/lp/flights/yul/atq/montreal-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Calgary (YYC) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyc/yyj/calgary-to-victoria) > > [Flair Airlines](https://www.expedia.ca/Flair-Airlines-Flights.cF8.Travel-Guide-Airlines) > > [flights from vancouver intl airport](https://www.expedia.ca/lp/airports/yvr/flights-from-vancouver-intl-airport) ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) ### General > [Visit Osaka](https://www.expedia.ca/Osaka.dx179897)