Exterior

Reviews of Best Western Plus Executive Residency Elk City

3 out of 5
Best Western Plus Executive Residency Elk City
105 Meadow Ridge Dr, Elk City, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 622 reviews" "
Rating 8 - Good. 146 out of 622 reviews" "
Rating 6 - Okay. 47 out of 622 reviews" "
Rating 4 - Poor. 35 out of 622 reviews" "
Rating 2 - Terrible. 32 out of 622 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & comfortable room. Best night of sleep I got staying in various places over a three week trip.
Stayed 1 night in Mar 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. We had everything we needed. Room was very clean. We were comfortable here.
Stayed 1 night in Mar 2024

8/10 Good

Lynne, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Sheets weren't tight around mattress. Alarm sounded at 6am - not set by us. Highway traffic noise. Nice that it has a kitchenette. Good shower. Not easy to get to.
Stayed 1 night in Feb 2024

10/10 Excellent

Delvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 1 night in Jan 2024
Response from Thomas on Jan 10, 2024
Dear Delvira, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Angela, Visalia

Stayed 1 night in Dec 2023
Response from Thomas on Jan 10, 2024
Dear Angela. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 Okay

Victoria

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Thomas on Jan 10, 2024
Dear Victoria . I appreciate your feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Please inform us where we need improvement and corrections we are open to hear your suggestions and respect your opinion. We will try to work with you in implementing and improving and making sure your next stay would be much better and enjoyable. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Highly recommend.
Have stayed in this hotel many times and always enjoy my stay. The area around the hotel is pretty barren but my stays are only one night since I'm passing through so doesn't really impact me. Good value.
Stayed 1 night in Nov 2023
Response from Thomas on Jan 10, 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Sorry to know the area looks barren, but I’ll guarantee you it’s safe and also the parking is lit up well.. We do not have any issues inside or outside the Hotel by God’s grace . If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Nice rooms and clean. Only complaints are you can’t get the room dark for morning and you can hear doors around you early in the morning
Stayed 1 night in Dec 2023
Response from Gideon Joseph on Dec 9, 2023
Dear Krystal, Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Best Western Staff and Hotel in USA
Do not stay here , beware. Rooms are dirty and aren’t stocked with listed items as they say for kitchen etc. As a senior it’s a disaster, the front desk is horrible to deal with and do not care about guests . This Best Western and the staff should all be ashamed.
Stayed 1 night in Nov 2023

10/10 Excellent

jeff w

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Manager, Thomas on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great for our Pit Stop.
Our room was clean, beds were comfy. Our pillows weren't super soft like some hotels so I was very appreciative of that. It was all we needed for our one night stay as we travelled East.
Stayed 1 night in Nov 2023
Response from Thomas on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barking dog
Everything was perfect until12 midnight the adjacent room dog starting barking. He barked at least 4 more times during the night. Needless to say my wife and I did mot sleep well.
Stayed 1 night in Nov 2023
Response from Thomas on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, comfy bed, spacious room, bit of a strange layout, coffee and breakfast could’ve been better. But overall great value and a nice stay.
Stayed 1 night in Nov 2023
Response from Thomas on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
I left a pillow and am still waiting for a return call about it being shipped. I have not heard back from the property
Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. The surrounding area wasn’t great. Overall stay was very good
Stayed 1 night in Nov 2023
Response from Thomas on Dec 9, 2023
Thank you for taking the time to let us know your experience and expectation while staying at our property. We are trying to do our best so that we can satisfy each customers needs. We hope you have a better satisfaction in your next stay. Looking for to see you again soon

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the easy check in, asked staff for places for dinner and was given multiple places. Enjoyed the stay.
Stayed 1 night in Oct 2023
Response from Thomas on Oct 28, 2023
Dear Glen,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 580.303.4851.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Tommie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, new property. Need to understand that housekeeping is not every day.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, and super staff. Just need some handicap parking areas. There has been a few but all the signs have been removed. Makes it a little more difficult to get my Mom in the building with a wheelchair.
Stayed 1 night in Sep 2023

10/10 Excellent

kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Joe

Stayed 1 night in Sep 2023

6/10 Okay

Kelly

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Glad they had nice fitness room.
Stayed 1 night in Aug 2023

8/10 Good

pedro p ahogado

Liked: Staff & service
It was ok
Stayed 1 night in Aug 2023

8/10 Good

Stephen

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Needs work
There is nothing within walking distance of 20 min. Bugs in the room bugs in the dining area. They closed the pool because it is aug the 6th and the tepmerure is still over 100 degrees outside. The bathtub had a drip and the entire bath floor was wet in the monining. At least the bed was comfortable
Stayed 2 nights in Aug 2023

6/10 Okay

Rodolfo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unimpressed go elsewhere
Day 9 of a 12 day family road trip. We booked this room specifically because it had 2 queens and and pull out couch. Which it did. But after staying there my kids, wife and I agreed we would have been better off staying somewhere else. The hotel was a little rundown, poor repair work. The microwave did not have a an outlet to be plugged in at. The worst part was the room smelt horrible like bad mildew or mold. The next day we stayed in a Comfort Suites and we decided that will be our move going forward.
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very clean and quiet
Stayed 1 night in Jul 2023

6/10 Okay

Kenneth

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived I was double booked. I had two rooms but only needed one. They actually ask if I wanted both rooms because I had already paid for it. They wouldn’t refund one of the rooms, so I ended up paying $250 for the one room I used.
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff was helpful with broken remote & extra pillows. Breakfast needs some work though...minimal effort in that area. Water bottle refill station not working properly.
Stayed 1 night in Jul 2023

6/10 Okay

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property across the street is crawling with suspicious persons and activity. More exterior lighting and security cameras would be helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Larry

Stayed 1 night in Jun 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Miriam

Stayed 1 night in Jun 2023

8/10 Good

sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Great amenities but the property is in an obvious state of neglect. The breakfast was minimal at best and not very good. The room and several things that were broken and it wasn't that clean. The towels were about the cheapest I've ever seen , then, small, and dingy. We loved having the kitchen and the room was spacious but it is definitely in decline.
Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay 🙂
Stayed 1 night in Jun 2023

10/10 Excellent

Vickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Room was spacious and clean
Stayed 3 nights in May 2023

8/10 Good

Saul

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe
Stayed 2 nights in May 2023

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Annette

Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the kitchnette. I had food to microwave and enjoyed having real dishes/silverware to use.
Stayed 1 night in May 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Audrey

Stayed 1 night in May 2023

10/10 Excellent

Laurie, Burnsville

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and the front desk staff very friendly!
Stayed 1 night in May 2023
Response from Gideon on May 13, 2023
Dear Laurie,Thank you for taking the time to give the feedback of your stay with us. We appreciate your positive rating and look forward to seeing you soon.Sincerly you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was mediocre at best but the service was horrible. The staff was incredibly rude, hanging up on me twice and refusing to provide me with a receipt for my stay. They would not allow me to cancel one night of my stay DESPITE the fact that I had paid the higher rate to ensure that I would be able to cancel if needed. I will be reporting this particular location to the Best Western Hotel chain as well as to the BBB.
Stayed 2 nights in Apr 2023
Response from Tom on May 13, 2023
Dear Ms GUTIERREZ ,We are extremely sorry for the inconveniences you had as per your feedback. Your booking agent was given an option to cancel the booking for both night even after the cancellation time and a no cancellation policy as we had many customers wanting room for 2 nights ready to pay more, but your booking agent requested in keeping the reservation as it is and check-in for late arrival or early morning next day.. We did as per the requested keep the room for you. Now after your stay and signing the registration form your request cannot be granted. Please For further information you may contact you Booking agent..,

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from GIDEON on May 13, 2023
Dear John,Thank you for taking the time to give the feedback about your stay, It means a lot to us. We appreciate and glad you had a wonderful stay with us. We look forward to seeing you again soon.Sincerely,

6/10 Okay

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sleeping Clerk
The stay was fine. But check in took forever. My husband had to ring the bell multiple times and call the facility twice while standing at the desk before the guy woke up and came and checked us in!
Stayed 1 night in Apr 2023
Response from Manager on May 13, 2023
Dear Guest,We are extremely sorry that you did not enjoy your stay with us. We would be glad to give you a better service and make your stay pleasurable on your next stay. Hoping you would come back to get a professional and superior service.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 1 night in Apr 2023
Response from GIDEON on May 13, 2023
Dear Nathan,Thank you for taking the time to give the feedback about your stay, It means a lot to us. We appreciate and glad you had a wonderful stay with us. We look forward to seeing you again soon and give you a better service.Sincerely,