In-room safe, desk, iron/ironing board, cribs/infant beds
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Reviews of Days Inn by Wyndham Elizabethtown

2 out of 5
Days Inn by Wyndham Elizabethtown
2010 N Mulberry St, Elizabethtown, KY

Reviews

5.8
Rating 10 - Excellent. 110 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 276 out of 1000 reviews" "
Rating 4 - Poor. 191 out of 1000 reviews" "
Rating 2 - Terrible. 206 out of 1000 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family
Disliked: Amenities
Nice location right off the freeway. But the hotel is rundown and in need of lots of repairs. The bathroom was dirty and the wall had mold. There weren't any blankets on the bed, just sheets. And the continental breakfast was more like a snack- granola bars and yogurt ..
Stayed 2 nights in Oct 2022

2/10 Terrible

Edward T.

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay.
Horrible stay. Bugs. No heat. Definitely not family friendly. Not as advertised. Would have left in middle of night but didn’t feel safe opening door to leave. Front desk was nice but service guy that was supposed to fix our heater just disappeared without doing anything.
Stayed 2 nights in Oct 2022

6/10 Okay

Johnathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
The stay was pleasant. Check in and check out were very friendly. Room was clean just aged. Massive spaces to walk your dog. Denny's and White Castle are on the premises. Waffle House a hundred yard walk. Plenty of parking. Coffee and juice for breakfast along with yogurt, granola bars and danish.
Stayed 1 night in Oct 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean room. Outside was not that good.
Very clean. No bugs. Very quiet since it was a work day I guess. Also didn't use a/c because weather was nice.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally Good
The room was in good condition, everything was fine except the bed was not that comfortable for my wife. The front desk help ( Jonie?) was very helpful and friendly.
Stayed 1 night in Oct 2022

2/10 Terrible

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room was dirty, and had a bed that was sunk in the middle and had brown stains on the mattress. The second room had a dresser that was broken and the cover was just balanced to stay up had i not taken a photo when i walked in, they'd probably charge me for it.
Stayed 2 nights in Oct 2022

4/10 Poor

Contessa

Travelled with partner, Travelled with group
Wi-Fi did not Work. Went to front desk and they reset router and still didn’t work. No housekeeping came the 4 days I was there. My soaps were only half full upon arrival. Stair and upper walkway are in need of Some major repairs.
Stayed 4 nights in Sep 2022

2/10 Terrible

Orville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wyndham should check property before recommending property. No coffee maker in room and when we asked for one we were told that coffee could be received in the office. Had to place 50 dollar deposit on the room in case anything was broken. Room terrible In need of remodeling.
Stayed 1 night in Sep 2022

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, run down. AVIOD!!!
Very bad… not clean… rusted shower and bugs in the bed
Stayed 1 night in Sep 2022

6/10 Okay

Thomas

Liked: Room comfort
GWUPF!!!
Was tolerable but could have had a little more noticable cleaning. Staff was decent.
Stayed 4 nights in Sep 2022

2/10 Terrible

Jose

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The night time front desk employee was rude, intrusive upon room privacy, and made us wait for toiletries for over an hour. The room was filthy upon arrival, with hair in sink and shower. The floors were not vacuumed and the hair dryer fell off the wall when we tried to use it. It was only secured by two screws that were loose in the dry wall. The light above the sink stopped working as soon as it was turned on. No dead bolt or chain lock on door for security. The microwave worked wonders though.
Stayed 4 nights in Sep 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the $$$$
Stayed 1 night in Sep 2022

4/10 Poor

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
-_-
Man at desk is odd. Rooms not the cleanest. Tv does not work
Stayed 1 night in Sep 2022

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
Old, run down, dirty. I’d never stay here again.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After I seen the room I asked for a refund. The was not clean and hey had clothes drying out front on a line it was terrible
Stayed 2 nights in Sep 2022

4/10 Poor

Ronda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they tried to give us the door wouldnt lock from the inside and it looked as if it had been forced open in the past. The second room smelled like it had been smoked in for 40 years, the tub was rusty and the bathroom tiles were dirty. The pool was clised down and there was no parking on the side of the building our room was on so we had to walk around the end of the building. We stayed 2 nights and the cleaning staff never cleaned our room or brought us towels. I will say the bed was comfortable
Stayed 2 nights in Aug 2022

2/10 Terrible

James

Stayed 3 nights in Aug 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good,I would go back.
Stayed 1 night in Aug 2022

4/10 Poor

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Stayed 2 nights in Aug 2022

8/10 Good

Peggy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom tub has mold look, door you could see through B C the molding was gone, carpet was very worn, NOT LIKE PICTURE on website!
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT as advertised
We checked out 5 minutes after we saw the room. 10-12 dead flies on the a/c unit. No light cover on the light fixture in the bathroom and the shower grout was covered in mold. A/C unit made a horrible hissing sound. Very clearly not what is pictured on the website. Wish I would have taken pictures but I just wanted to leave.
Stayed 2 nights in Jul 2022

2/10 Terrible

Janusz

Stayed 1 night in Jul 2022

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Would not recommend this hotel to anyone. Shower was so dirty I decided not to take a shower at all while I was there. Asked for a paper receipt at the end and they couldn’t produce one. Said I would receive it by email but never did. Picture below is a view from my front door.
View from my front door.
Stayed 1 night in Jun 2022

2/10 Terrible

Timothy

Stayed 3 nights in Jul 2022

2/10 Terrible

Montie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this because of the pool because I work outside in the heat. Pool is closed. No coffee in the room. No towels either
Stayed 4 nights in Jul 2022

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!!!
Reserved non-smoking room but it was not available. Checked the room but it wss like walking into an ashtray. The comforter on one of the beds was stained or dirty. It was nasty. Needless to say, i never checked in. Would never recommend and will never stay in a Days Inn. Awful experience.
Stayed 1 night in Jul 2022

2/10 Terrible

DAVID, radcliff

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is unsafe and unclean. Not as advertised. The facility is run down and the under construction can be clearly seen as lack of budget to adequately renovate. Mold on carpets and pool full of mold and mildew.
Stayed 3 nights in Jul 2022

2/10 Terrible

teresa

Travelled with family and small children
Couldn't check in. Lost my card and wouldn't accept cash.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend.
The place is dirty. Norhing works right. Bathroom ceiling ready to fall in. Couldnt even use pool it was covered with a tarp in July!
Stayed 1 night in Jul 2022

4/10 Poor

Fernando

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Disappointed
Experience was not so good. Hotel needs maintenance and better cleaning. I stayed there for 3 weeks and had NO room service, didn’t have Wi-Fi for about a week
Stayed 19 nights in Jun 2022

8/10 Good

Jennifer

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was absolutely filthy. It was disgusting. We found stains on the sheets and went to the front desk to ask for clean ones. The girl working the desk actually asked us whether the stains were visible! I did notice that they were hiring for housekeeping positions, however, it looked like no one could be bothered to even run a vacuum in the hallways let alone the rooms. Add to that the bathroom was gross. After traveling all day a shower would have been nice, but that was an impossibility. The tub needed a good scrubbing. In addition to the unacceptable levels of cleanliness, the other guests were obnoxiously loud, having arguments and playing loud music in the hallways all night long. And the parking wasn't really all that ideal either. In a hotel as crummy as this one, I would have at least liked to be able to see my car. But it was not visible. The window of the room had a fantastic view of the ice maker. Then the girl working the front desk was less than helpful. We had to remind her to tell us what room we were in. She just told us we were upstairs on the left. And on top of all this, their Wi-Fi was out. We were told that it was being looked at, but given our experiences with this less than competent staff, I seriously doubt it.
Stayed 1 night in Jun 2022

4/10 Poor

tiffany

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean! The sheets were dirty and the tub still had foot prints in it. The pool was not open and the area around it looked run down. The lady at the front desk was kind enough to get me some sheets to change the bed linens. But acted like this has happened before.
Stayed 1 night in Jun 2022

4/10 Poor

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay again
Hotel was run down. Internet wasn’t working. Roaches in the room. And since the internet was still down at check out…they could not check me out or give me a receipt.
Stayed 1 night in Jun 2022

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
How about a little maintenance?
Rooms are ragged. Towels are old and worn. Cracks in the doors jams allowed bugs in.
Stayed 1 night in Jun 2022

2/10 Terrible

shirley

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
So dirty and breakfast was horrible
Stayed 7 nights in Jun 2022

6/10 Okay

Karen

Travelled with family
Disliked: Amenities, property conditions & facilities
Inexpensive but dirty.
Stayed 1 night in Jun 2022

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in. Pool closed. Doesn't look like it will be opened anytime soon. Room was dirty.
Stayed 1 night in Jun 2022

2/10 Terrible

inam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
System down while checkin... took 40 mins get room .......very smelly room....unwashed sheets and perhaps towels too...
Stayed 1 night in Jun 2022

4/10 Poor

Gregory

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom should be condemned. The tub/ shower was full of mold The enamel was peeling in the tub The ceiling was peeling If the health department saw this room they would shut it down
Stayed 1 night in Jun 2022

4/10 Poor

Wiley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bait and switch.
Room I reserved wasn’t available at check in. Reserved a King Sized bed, received 2 full bed room. Comforters had holes in them, that looked like cigarette burns. Not sure if they refunded my card for the difference in rates or not.
Stayed 1 night in Jun 2022

2/10 Terrible

Susan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property did not have their pool open, and very limited continental breakfast, the room was dirty and their were no washcloths available, the stairs to go up to our room were in bad shape and it was overall the worst hotel room I have stayed in
Stayed 1 night in Jun 2022

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was black mold in the shower. Never once did they come i to room to clean, take out trash ,bri g in clean towels or bring in toilet paper. Loud music late nights.and carpet very grungy.
Stayed 3 nights in Jun 2022
Response from april on Jun 16, 2022
Thank you Diana for your feedback.

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. The "non-smoking" room smelled of cigarette smoke, cigarette burns in comforter, everything needed to be cleaned, we spent as little time as possible there. We were told because we had reserved the room we would be responsible for paying for the three nights. This would leave us unable to stay anywhere else. We purchased Odorban, Febreeze, and Lysol in order to keep staying there just for a few hours each night. The pool wasnt opened, the plugs were coming out of the walls do we were unable to charge anything so we charged during the day in our car. The questionable men cooking on a grill in the parking lot would probably share their cigarettes or beer they were consuming while sitting in camp chairs outside their rooms with the doors open. This place should be condemned or completely deep cleaned and remodeled.
Stayed 3 nights in Jun 2022
Response from april on Jun 16, 2022
Thank you for your feedback. I'm sorry to hear that your stay with us was not a pleasant one. I will pass this on to our housekeeping and maintenace staff. Thank you.

2/10 Terrible

laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t let photos fool you.
Front desk staff not professional. Male with Greasy hair, multiple odd piercings, very friendly but first impression was (gross) . Room was disgusting. The only thing that appeared clean was the sheets. Visible dirt and dust in corners piled up, stains on chair, ironing board, all over bathroom. Room smelled of smoke though non smoking . Felt unsafe with the clientele/guests that were walking around the property. It seems as if all days inns are like this now. Never again. Staff very friendly and offered refund without questions (seems this happens a lot) so I booked elsewhere.
Stayed 1 night in Jun 2022
Response from april on Jun 16, 2022
Thank you Laura for your feedback. I'm sorry to hear your visit was not a good one, but I'm please we were able to refund so that you were not anywhere you felt unsafe and unclean.