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Hotel & Spa La Mansión del Burro Azul

3.5 star property
Family-friendly hotel with full-service spa connected to the convention center in Querétaro

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel & Spa La Mansión del Burro Azul

Photo gallery for Hotel & Spa La Mansión del Burro Azul

Children's activities
Classic Room, 2 Double Beds
Food and drink
Sundeck
Classic Room, 2 Double Beds | Living area

Overview of Hotel & Spa La Mansión del Burro Azul

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Ignacio Altamirano Sur #35, Centro Historico, Querétaro, QUE, 76000
  • Popular LocationAqueduct of Santiago de Querétaro10 min walk
  • Popular LocationJosefa Ortiz de Domínguez Auditorium16 min walk
  • Popular LocationAutonomous University of Querétaro4 min drive
  • AirportQuerétaro, Querétaro (QRO-Querétaro Intl.)36 min drive
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Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Pillow menu
Down duvet
Select Comfort bed
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 86 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Yard
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 64 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Junior

Egyptian cotton sheets, premium bedding, down comforters

Quadruple Suite Junior

  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 2

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 2

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CA $63 total
includes taxes & fees
Apr 29 - Apr 30
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About the area

Querétaro

Located near a boardwalk/promenade, Hotel & Spa La Mansión del Burro Azul is in Downtown Querétaro neighborhood and is connected to a shopping center. Theater of the Republic and City Museum are cultural highlights, and some of the area's notable landmarks include Neptune Fountain and Santa Rosa de Viterbo Temple. Franciscan Missions and Autonomous University of Querétaro are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing, hot springs, and skiing.
Visit our Querétaro travel guideOpens in a new window

What's nearby

  • Alameda Hidalgo Park - 8 min walk
  • Aqueduct of Santiago de Querétaro - 10 min walk
  • Josefa Ortiz de Domínguez Auditorium - 16 min walk
  • Autonomous University of Querétaro - 4 min drive
  • Corregidora Stadium - 5 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • Pluma Lounge Cafe
  • Dodo Café Cóctel Bar
  • Cafeteria la Palma
  • Trattoria la Nonna Qro.
  • Santa Cecina

About this property

Hotel & Spa La Mansión del Burro Azul

Family-friendly hotel near Autonomous University of Querétaro
Located close to Theater of the Republic and Neptune Fountain, Hotel & Spa La Mansión del Burro Azul provides a coffee shop/cafe, dry cleaning/laundry services, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a detox wrap, reflexology, or a Swedish massage. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, full breakfast (surcharge), and express check-out
  • Luggage storage, newspapers in the lobby, and a computer station
  • Massage treatment rooms, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, Select Comfort beds, and down comforters
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels and DVD players
  • Private yards, ovens, and stovetops

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 33 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:30 AM–11:00 AM for a fee: MXN 170 for adults and MXN 170 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Late-night room service
  • Oven
  • Stovetop

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 170 for children
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moss Hotel Queretaro
Mansion Burro Azul Hotel
Mansion Burro Azul Hotel Queretaro
Moss Hotel Spa
& Mansion Burro Azul Queretaro
Hotel Spa La Mansión del Burro Azul
Hotel & Spa La Mansión del Burro Azul Hotel
Hotel & Spa La Mansión del Burro Azul Querétaro
Hotel & Spa La Mansión del Burro Azul Hotel Querétaro

Frequently asked questions

Is Hotel & Spa La Mansión del Burro Azul pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel & Spa La Mansión del Burro Azul?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Hotel & Spa La Mansión del Burro Azul on Apr 22, 2024 start from CA $80.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel & Spa La Mansión del Burro Azul?

This hotel doesn't offer parking.

What time is check-in at Hotel & Spa La Mansión del Burro Azul?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel & Spa La Mansión del Burro Azul?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Hotel & Spa La Mansión del Burro Azul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel & Spa La Mansión del Burro Azul located?

This family-friendly Querétaro hotel is located near the airport, within a 15-minute walk of Theater of the Republic, Neptune Fountain, and Santa Rosa de Viterbo Temple. City Museum and Franciscan Missions are also within 1 mi (2 km).

Hotel & Spa La Mansión del Burro Azul Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 373 reviews" "
Rating 8 - Good. 109 out of 373 reviews" "
Rating 6 - Okay. 61 out of 373 reviews" "
Rating 4 - Poor. 19 out of 373 reviews" "
Rating 2 - Terrible. 12 out of 373 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and accessible to train station

10/10 Excellent

Rosalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Karen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very bad experience, they told me I could place thing in the refrigerator that is shared and then they took my things out and placed them on the floor .the roof area that is sold on Expedia like a nice place to relax and enjoy the view they have everything closed and they dont allow u to be there.the sitting area is very dirty and the jacuzzi is nasty !honestly this is like an abandoned hotel !staff is not friendly at all ! I normally book with Expedia because it’s always amazing and they only have the best of the best but today is very bad !
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Interesting place not too far from historic district, but the spa is close to non existent, no sauna, hot tub, etc, no massage availability on the day of check in. Still waiting for massage. Will see how it is…
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, food and spa was excellent.Service was amazing. Loved the stay!

10/10 Excellent

Ana Lucia

Stayed 2 nights in Sep 2022

4/10 Poor

Carl

Stayed 3 nights in Sep 2022

10/10 Excellent

María Eugenia

Stayed 1 night in Jul 2022

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place, nice staff. The only thing I didn’t like was the bed and pillows. Everything else was nice!
Stayed 2 nights in May 2022

10/10 Excellent

Kevin Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy casero y acomodado a la época. Las amenidades que ofrecen así como extras a la estancia valen la pena.
Stayed 2 nights in Feb 2022