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"The property as a whole was far better than I expected. The staff was very friendly and helpful during the length of my stay which was 2 weeks.👍👍"

"Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions. "

"Everything was absolutely perfect. The room was beautiful and spotless. The beach area was fantastic. The food was delicious. Every single member of the staff was so kind and welcoming. I could go on and on about how wonderful this resort was— the fabulous drinks, the yummy snacks everywhere, the fun nightly shows and music — but I’ll just say that literally everything was perfect for our relaxing getaway. "

"Great room, food was great, butler was very attentive. Staff went out of their way to help!"

"This was our first time doing an all inclusive and overall I would say we had a great experience at ocean allure! Property is beautiful, there were lots of options for food and drinks and the staff were all amazing! Wanted to shoutout Bettina, Carla, and Janet as some of the standout staff members we interacted with. A few things worth noting: - if you come with a group bigger than 4 it’s unlikely you will be sat together at the restaurants. There was only one night we could sit all 8 together, even at the steakhouse when we reserved for 8 - the restaurants are first come first serve, except for privilege level guests who can reserve. If you can eat dinner earlier (~6-6:30) you will have a much easier time. Some nights we waited 1-2hrs to be sat - with this being a new resort I did notice some cosmetic/functional issues in the rooms, "

"Flawless service, super clean! We loved it and will be back!"

"Room was perfect, comfortable, beautiful and more than we imagined. The staff always warm, welcome and helpful. The food was exceptional as was each service !"

"Excellent stay. Exceptionally well designed room. Fantastic staff and perfect breakfast. "

"Everyone was so nice! The swim up pool room was exactly what we wanted. "