- Disliked: Amenities, property conditions & facilities
The facilities are ok at first glance. However, if you are depending on a reliable internet connection, you are probably better off going somewhere else cheaper. During my two days stay, internet connection was spotty at best. To get a connection we often had to step outside the room. Depending on the location of your room, the connection is very weak or non-existent. As such, I was unable to access my business network overseas to take care of some administrative items that required my immediate attention. To top things off, there was a power failure my second day that took several hrs to resolve... As a result, we had to leave the facilities bacause the heat was too much to bare, especially for my kids. All in all, my stay at Hato Viejo was not a good one and so I would not recommend it if asked.