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Reviews of Hotel Posada Los Alamos

4 out of 5
Hotel Posada Los Alamos
Ing. Hector Mario Guatti 1135, El Calafate, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 230 reviews" "
Rating 8 - Good. 67 out of 230 reviews" "
Rating 6 - Okay. 14 out of 230 reviews" "
Rating 4 - Poor. 16 out of 230 reviews" "
Rating 2 - Terrible. 2 out of 230 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heng, fresh meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, walk to everywhere. The environment is amazing surrounding with different birds and lavender. We really enjoyed the stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

JOERI

Travelled with family
Disliked: Property conditions & facilities, room comfort
A 3 stars perhaps but for sure not 4
Far to be a 4 star hotel. Very basic breakfast and rooms crying to be refurbished !
Stayed 2 nights in Dec 2023

10/10 Excellent

RUBEN OMAR

Stayed 1 night in Dec 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ELKIN FABIAN

Travelled with partner
Excellent breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

RITA

Travelled with partner
Liked: Amenities
The hotel os ok. Needs some updates. Cleaning is ok but not great. Location is good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brigitt

Stayed 3 nights in Mar 2023

4/10 Poor

Yusuf Emre

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Arnoldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location , the spa was just marvelous
Stayed 2 nights in Feb 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seemed like one of the more upscale hotels in El Calafate. The grounds were very pretty, the room was an adequate size and very clean, personnel were very friendly and helpful and the dining room food (breakfast) was very good. Also, hotel was in convenient location to walk to restaurants and shopping. Would definitely recommend.
Stayed 1 night in Feb 2023

10/10 Excellent

Khosrow

Stayed 1 night in Feb 2023

10/10 Excellent

ANA LUISA

Stayed 3 nights in Feb 2023

8/10 Good

BOZENA, Elmhurst

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom bathroom shower too small
Stayed 1 night in Jan 2023

10/10 Excellent

Alexandr

Stayed 1 night in Jan 2023

8/10 Good

Linda

10/10 Excellent

Cathy

Travelled with group
Liked: Staff & service, amenities
Beautiful facilities with consummate service.
Stayed 1 night in Jan 2023

4/10 Poor

lauri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only issue was check in. Took a long time as had to scan code and do without assistance
Stayed 1 night in Dec 2022

10/10 Excellent

Miruna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in El Calafate! Great price-quality ratio, with big rooms and a very generous breakfast. The spa and fitness center are good also. Its a gorgeous looking hotel with very helpful staff thats a must if you stay in the area.

10/10 Excellent

James Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Bruce

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2022

6/10 Okay

Nelson

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room 112. No A/C. No extractor in the toilet. The Room is a fish tank. If you are in the 1 floor near to the sidewalk you have to keep open your window to get fresh air.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable beds and nice amenities.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Very clean and great location. The rooms are warm with limited flexibility to open windows.
Stayed 2 nights in Jan 2020

8/10 Good

robert, Florida

Travelled with group
Liked: Cleanliness
Service was spotty and slow although pleasant. Restaurant was not good. Salmon was dry, trout inedible. Salad was boring. Bread was good. Breakfast buffet was more than adequate. We were four couples in total. There was a significant difference in our rooms. Not sure how or why as we all paid the same,. I suggest you request a renovated room.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windows needed to be open to let site circulate. Birds were loud at night with windows open.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the cute town of El Calafate. Walking distance to town and great breakfast! Would definitely stay again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very high standard accommodation. A large by Patagonian standards but doesn' t lose the personal touch. Staff in all areas are very pleasant and helpful, and make you feel welcome. Reception staff ( especially the gentleman there most days with the lovely smile) were particularly helpful. Our room was very comfortable & spacious, heating could be adjusted by turning radiator on & off (important in Patagonia where hotels tend to be over-heated) and the window opened. Hotel had an excellent location just a few minutes from town centre ( or the lake, in the other direction, and a few minutes along the road were several really good mid-range restaurants. But book early - this hotel sells out quickly as a number of tour groups seem to use it.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good restorant, good atention, excellent hotel!!"
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Clean rooms. Excellent staff. Everyone was friendly and helpful. We will return.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel didn't quite hit the mark for us. Whilst the communal areas are spacious and very comfortable our room was ok but there was an unpleasant smell from a drain in the bathroom floor. We did report this and some action was taken in minimise the problem but it was never fully eradicated. The hotel is in a great location and the external grounds were beautifully kept. The bar staff were really friendly and we must say a special thank you to Emma for the excellent service always delivered with a smile despite the language barrier.
Stayed 5 nights in Apr 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 4 nights at Los Alamos. Great place and location. Breakfast was outstanding! The staff was so polite and always helping you out
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This property felt more like a 2-star lodge, vs a 4-star hotel. -The grounds, common areas and location are very lovely and 4-star level. Breakfast was decent. -But the rooms and service were quite the opposite. Very dated, not very clean. The walls are paper thin so you can hear everything in surrounding rooms, including people using their bathrooms. It felt more like a dormitory or lodge, vs a hotel. -My initial room had broken radiators leaking brown liquid and could not be turned off to eliviate the very warm temperature. It also had large bugs everywhere, (after the front desk snapped at me and said there were no bugs.) -They moved me to a new room with 2 twin beds, of which one collapsed down when I laid on it. -The staff was very cold to me when I shared my frustrations. There was also loud music playing from the golf club building that echoed throughout the entire resort. When I asked how long the music would last the gentlemen at tbe front desk said till midnight and then sharply said, “just wear ear plugs.” I was traveling solo, keeping to myself and felt the treatment from the staff was cold. With the exception of the gentlman who checked me in. I wish he had been working the entire time. Iwas in tears the second night from the harsh interaction with the desk staff. I have never posted a negative review but the lack care from the staff with the issues I experienced and did not create, was very upsetting and left a lasting, negative impression.
Stayed 2 nights in Feb 2019

10/10 Excellent

Acadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt historic yet impeccably maintained. Rooms were comfortable, the lobby and entrance welcoming. The building that houses the spa and restaurant is gorgeous.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Asador and el Pampa Best lamb in Patagonia Right st hotel restaurant
Stayed 3 nights in Feb 2019

6/10 Okay

Ireneli

Disliked: Property conditions & facilities
Nice central hotel Stayed there 10 years ago and was great! This stay fund it very dated. Good helpful desk staff
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with a superb restaurant!
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

My flights was delayed and and so I never stayed there. It looks great but I won't ever know.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, charming ,excellent service , the place is in a quiet zone, I liked it very much
Stayed 6 nights in Sep 2018

10/10 Excellent

Pnina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, room comfort
Solid hotel with friendly staff and nice spa
About 5mins from the main street of El Calafate. The hotel has the feeling of a log cabin, which excellent spa-swimming facilities. The hotel is spread over 2 sites, opposite each across the road. Friendly staff and a nice place to stay for 1-3 days. Solid 4 star hotel.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to restaurants, Lago Argentino, museo Centro de interpretacion
Response from Mario Guatti on Mar 2, 2019
Thanks you. We work every day to generated great experience in our guest.