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Reviews of Hostería Meulen

3.5 out of 5
Hostería Meulen
Calle 202 y 92, El Calafate, Santa Cruz

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 121 reviews" "
Rating 8 - Good. 39 out of 121 reviews" "
Rating 6 - Okay. 21 out of 121 reviews" "
Rating 4 - Poor. 10 out of 121 reviews" "
Rating 2 - Terrible. 6 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Cleanliness
As
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely sunset view. Rooms quirky so more interesting than many. Water nearby and easily seen from hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice View to the lake, good service. Not close to the town, need a taxi or rent a car. Breakfast not so good.
Stayed 5 nights in Dec 2023

8/10 Good

Davis

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

6/10 Okay

Lis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The inn is way too far from the town center forcing you to either have a rental car or walk 40 minutes from the center to get to your hotel. The hotel is just not a practical option if you want to be immersed in El Calafate. The walk is also very dark and a bit rural, making me nervous to walk at night so far out from the town square. Also didn't appreciate that each room did not have its own conditioning/heater system. Our room was way too hot and was not able to be changed to our liking.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Awesome place and staff
Stayed 3 nights in Jan 2023

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
As a familiar place, attention to customers should be developed. Room and environment are comfortable
Stayed 3 nights in Dec 2021

8/10 Good

Rinki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely space with a bread and breakfast feel! Very clean and everyone was super helpful
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
I like this hotel because it has a beautiful lake view. Friendly and helpful staffs, nice location. If you want to go to central downtown for shopping or eating, you have to take a taxi.
Stayed 5 nights in Dec 2019
Response from Marie on Dec 30, 2019
Thanks for your words! We work every day to keep improving! Best regards!!!

8/10 Good

Elektra, NY

Travelled with partner
Liked: Cleanliness, staff & service
Nice and friendly. A Little out of the way, best to access by car. Great views of the lake. Very quiet.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostel needing better breakfast and WiFi
The hostel was nice. The room was adequate for what we paid and had nice furnishings.the staff were nice and helpful as well. One thing that we were very disappointed about was that the hostel claimed it had WiFi but we never got it to work the entire time we stayed (3 nights). Also, I’m not sure if the people of Argentina are not big on breakfast but you may want to plan on getting breakfast elsewhere as the “breakfast” they offer is subpar at best.
Stayed 4 nights in Mar 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views from this hotel
We had a lovely stay at this hotel. It is a little out of the way but we knew that and enjoyed the view and the serenity. The staff were pleasant and very helpful with food allergies. The wifi was intermittent but when asked the staff seemed to be able to fix it. We really recommend the restaurant Mirabelle opposite the entry to the nature reserve.
Stayed 3 nights in Feb 2019
Response from Rober on Mar 4, 2019
Thank you !!!!

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

YOSEF HAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service 100% GOOD.
Stayed 2 nights in Dec 2018
Response from Manager on Jan 5, 2019
Muchas gracuas Yosef

10/10 Excellent

Juan, Mexico

Travelled with family
Liked: Staff & service, property conditions & facilities
The people working at the hotel are great. They make you feel very special and they recomend and help in every thing you want to do during your stay in El Calafate. Great hotel with very personal touch
Stayed 4 nights in Dec 2018
Response from Manager on Jan 5, 2019
Muchas gracias Juan

8/10 Good

YOSEF HAIM

Liked: Cleanliness, staff & service, room comfort
הצוות היה מאד נחמד ואדיב.
Stayed 3 nights in Dec 2018

8/10 Good

JC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and the room had good views to the nature reserve and lake. The breakfasts were very simple. Had one evening meal anf it was not so good.
Stayed 3 nights in Nov 2018
Response from Rober on Nov 20, 2018
Muchas gracias

10/10 Excellent

vijaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, far from city center
Nice place, far from city center. Clean, a lot of space, would prefer harder mattresses.
Stayed 4 nights in Jan 2018
Response from Marie on Feb 6, 2018
Dear Guest Thank you for choosing us We appreciate that you have enjoyed your stay at our hotel Best regards

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free WiFi was very slow and food was lackluster. Otherwise, clean and friendly staff. Location was great.

6/10 Okay

Helen, Redlands, Ca

Liked: Cleanliness, staff & service, room comfort
Hotel near Lake Argentina
We stayed this hotel because it got good reviews, but somehow I missed that it was way out of town. Unless you have a car (or like to walk into town ~45min). Staff was very friendly and helpful. Our room (108) was spacious decor with antic looking furniture. Bathroom was nice and clean. Unfortunately this room is right above the main entrance. One hears the door banging or the bus which picks up guests for their booked excursions at 6am - beeping a couple of times. That was rather annoying! The breakfast had a good selection.
Response from Rober on Jan 10, 2017
Thank you very much for your review.- We are glad to know that your stay was pleasant and that everything was as expected.- We have a tranfer free with 4 daily departures to the center another option is a taxi (very economic) .- We can offer you in return an excellent view of Lake Argentino and its mountains.- Buses pick up passengers for excursions. Early in the morning, unfortunately that happens in all hotels in El Calafate.- regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant and friendly staff, but the bathrooms can use a lot of help, very stale and smelly. Not the best housekeeping at all.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Far out of the main town
Plumbing failed, flooded the floor. Drain connection was not properly installed.

2/10 Terrible

Fernando, Santiago de Chile

Disliked: Staff & service, property conditions & facilities, room comfort
The good, the bad and the ugly
The hotel price was OK when we booked it; further, when we mentioned over the email that we were trying to book excursions to Glaciar Perito Moreno and Torres del Paine, they were quick to help us with that. They gave us two prices for the excursions they publicize in their website: one with credit card which was 10% higher, and a "cash" rate. We chose the cash rate. When we arrived, we paid the two excursions (Glacier Perito Moreno and Torres del Paine) and asked for a receipt; the owner told me that the cash rate did not include the 21% VAT so if I wanted a receipt, they were going to add that. I pointed out that this was never brought up in any of the emails we exchanged. Tax evasion is very high in Argentina, and it's especially higher in the tourist industry where many foreigners don't know any better or don't care. I insisted twice more about the receipts; they only appeared in my email after I threatened to file a complain with Argentina's tax authority (AFIP). The first excursion to Perito Moreno was fine, and we had a great day. The next one (to Torres del Paine) was a nightmare; the hotel staff did not know when they were picking us up in the morning but they told us to be ready at 7 to 7:15am (which we did). The next morning the bus showed up at 6am; we were obviously asleep and they left us. We spent the next three plus hours in two small taxis chasing the bus, which we almost missed. Poor to no coordination between hotel and tour operators; not recommended.

10/10 Excellent

Maya, Brooklyn, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in el Calafate
Stayed there to explore the National Park area. Hotell staff is very friendly and helpfull. They have free shuttle to the center of the town.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

laura

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Functional for an overnighter
Quite far out of town. Basic but very good price - same as hostel (£50 pn). Loud corridor. Lovely service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice view
Clean, decent sized room. Nice view from lakeside room, but remote location, long walk to town

6/10 Okay

Amanda, Bakersfield, ca

Disliked: Property conditions & facilities, room comfort
2km from City
I stayed for one night at the beginning of my trip and one night at the end. The hotel is 2 km from town with a shuttle that makes only two trips per day. There is not a airport shuttle other than the ones that service all hotels in the city. The hotel is near Laguna Nimez with some great opportunities to walk around and enjoy Lago Argentina. I stayed in several hotels in El Calafate and all were unimpressive. At check in I was told that on the following reservation I would be staying at another hotel. The other hotel was closer to the city so that was fine, I suppose. I think a 4.1 rating for this hotel is very high. I thought it was on par with 3 star hotels in the US.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view of Lago Argentino
Don't need to stay in the city. Best view is wideopened in front of the hotel.

4/10 Poor

Reggie, Midlothian, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Calafate Stiff
I stayed at the Hosteria Meulen at the beginning and end of a fly fishing trip to Patagonia, I had booked a room with a double bed and upon my arrival I was taken to a room with 2 single beds. I showed the receptionist my booking and about 20 minutes later she called and moved me to a room with a double bed. So far, so good. The room was very comfortable and the staff was eager to please. The problem I have with this establishment was on my return. I ate dinner in their restaurant and the food was average at best. I wanted to give the waitress and cook a tip because I was the ONLY person eating in their establishment. I pulled a 20 dollar bill from my wallet and asked it to be exchanged to pesos, the hostess disappeared into the managers office and returned with 200 pesos! The current exchange rate is 14.76 pesos for each dollar but I would have been happy with 12 pesos to the dollar. So now the manager was up about 95 pesos for simply exchanging money! Once I ate dinner I tried paying with a 100 dollar bill because the waitress told me that they didn't take credit cards! Again the hostess disappeared into the manager's office. She returned with 1000 pesos! This time he shorted me 474 pesos. So for the night, the manager shorted me over 500 pesos for simply exchanging money! I was starting to understand why I was the only person in the restaurant! To say I was disgusted would be an understatement!
Response from possible confusion on Jul 16, 2015
Estimado Reggie Agradecemos su comentario acerca de nuestra staff, y la habitacion.- Lamentamos la confusión respecto del tipo de change, pero solamente tomamos el precio oficial del dolar .- De todas formas, usted puede pagar como opcion con cualquier tarjeta de credito si problema alguno en nuestra Hosteria.- A su disposicion y gracias por elegirnos

6/10 Okay

Verified traveller

10/10 Excellent

Tomohito, Aguascalientes, Mex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and the town was so nice. Will return in the time of World Ski next July-August

10/10 Excellent

Vali & Marco, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and memorable experience
We went to El Calafate back in 2012 for 3 few days and loved the place so much that we ended up extended our stay for almost a week...the staff in Hosteria Meulen was polite, friendly and very helpful. Roberto, the hotel manager was very knowledgeable and attentive, he gave us very good advice and help us booking tours and restaurants. Perito Moreno tour, and the full day boat trip around the glaciers are just amazing experiences Very pleasant experience overall

6/10 Okay

Bachi, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Ir was a 30 minute walk to centre of town & shuttle only goes twice daily. Very close to the wetlands. The internet was weak & slow. The woman owner was helpful, the others not so friendly.

8/10 Good

L.M., New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and charming hotel
I can't say enough about how helpful the staff was, especially the manager, who assisted us with pretty much everything from arranging our excursions to recommending restaurants in town in the most gracious way possible. The hotel itself is charmingly decorated and comfortable though it's a bit further from the main street than we expected. Since cabs are readily available and fairly inexpensive, this did not translate into a concern for us though, if proximity to town is a priority, it might be for others. We actually ended up really liking the location though. The views from the front deck are beautiful and it is very close to the Laguna Nimez reserve. The free breakfast has limited options though the hot croissant rolls they bring out are delicious. They also offer fairly good packed lunches for those leaving early on excursions. Since we were primarily in El Calafate to go on all-day tours of the surrounding areas, we did not spend a great deal of time around the hotel but the lounge is inviting and cozy and the entire lobby is fully of really cool antique pieces and decorations. Wi-Fi was not the best (though this might be true of a lot of places in El Calafate, not exclusive here).
Two person room
Living room area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and helpful, friendly hosts. A+

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

OD, Sunnyvale CA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice building out of the center
Good rooms and nice building. Remote location too far to walk from town. No toilet paper in lobby bathroom seem endemic. Poorman's breakfast.

4/10 Poor

wood, puerto natales

Disliked: Cleanliness, room comfort
Near town dump
It took one hour to find it, you never would after dark. We stopped and asked 3 hotels for directions and no one had heard of it. Located on dirt road out of town where they are building 2 other hotels, I'm not sure why, our room overlooked the town dump and was 2 Kilometers from town.

10/10 Excellent

maria, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint hotel
This hotel was a very intimate hotel where the staff provided the best service ever experienced. Anything that they could do to make your stay easier they did. It was a little bit out of town but there was a shuttle if you didn't want to walk which came on time. I would stay there again simply for the service. The rooms were very cute with some beautiful pieces of furniture. Overall an excellent hotel.

10/10 Excellent

Silvia, Houston, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for everybody.
The hospitality was excellent; the hotel is clean and has beautiful views. The staff was cordial and helpful.

2/10 Terrible

Chris CJC

Liked: Staff & service
Disliked: Cleanliness, room comfort
Solo traveller
Hotel was expensive for what it was. Long way from town, really cheap everything - towels, soap, breakfast. Felt like a very budget hotel but it's not priced like that. This website says that hot breakfast is provided. It is NOT. When I asked about this the staff just shrugged and said they had never provided hot breakfast. Hard to believe that there aren't better options...

6/10 Okay

Clara, Boston, MA, USA

Liked: Cleanliness, property conditions & facilities
A fine place, nothing too fancy
I'd give the hotel a 3.5 if I could. It is located outside the city center which has perks and drawbacks. The scenery is beautiful, but the shuttle they advertise only runs from the hotel 2x a day and returns to the hotel 2x a day, so without a car, it's not an ideal situation. The hotel staff was very helpful in making reservations and helping to plan excursions. The had a lake room view which lived up to its name, but could also have been advertised as a "parking lot view" room. If you have a chance, ask for a second floor lake view room, I think they'd be better. The rooms were fine, nothing special. The bathrooms were pretty small a bit dark, but clean. Breakfast was good, croissants, ham, cheese, canned fruit, one kind of cereal, bread, assorted drinks, both hot and cold.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but far
Very nice hotel with good breakfast but location was quite far from town. THey provided an infrequent shuttle which was fine but the short cut to town was through burr infested fields.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly small hotel
Nice small hotel run by a friendly staff. Superb view. 30 minutes walk from the El Calafate center. A few minutes walk from the lake.

8/10 Good

Pedro y Evelyn, Caracas, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and quite hotel
The hotel was very nice, located in a beautiful area as it is Chacras de Coria. The only negative thing is that it did not have restaurant service and The closest place to buy something to eat was about 10 minutes walk. The staff was very helpful and warm and try to accomodate all our needs.

8/10 Good

Jeba, Frisco, TX, USA

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel for family
The hotel was a decent small size hotel. I have stayed with my family in the hotel. The room was kept clean and the front desk staff was very helpful. It is kind of far from the downtown area. 25A$ cab trip one way to the downtown area. the restaurent is pretty decent as well. good views. I would recomend anyone who needs be stay in budget with a good room i would recomend the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not bad, not the best
Family run hotel with a great staff service. Far from the downtown, but good experience to be in this kind of town.