Ratings based on 561 Verified Reviews

4.7 out of 5
84% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Jan. 9, 2020
5 out of 5
by A verified traveller from NYC

Posted Dec. 30, 2019
Staff was extremely helpful and kind. The room was clean and comfortable.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Dec. 23, 2019
3 out of 5
by A verified traveller

Posted Dec. 7, 2019
Great service and welcome to the hotel. Room little banged up and chair was dirty. Nice front desk staff. Close to everything which is a positive
5 out of 5
by A verified traveller

Posted Dec. 4, 2019
Friendly service.Good breakfast.Nothing more to add.
5 out of 5
by A verified traveller from honolulu, Hawii

Posted Dec. 2, 2019
location is good, sevice is great, breakfast is great. however, facilities are kind of old
1 out of 5
by A verified traveller from USA

Posted Nov. 30, 2019
We stayed here for 5 nights on our 3rdand last stop of 12days trip in Spain.we are so upsetted and disappointed wiith a strong sewage drain smell in the bathroom.Everytime when i complain about this odor,they sprayed some chemical into a toilet bowl and sink.But that did not help to eliminate this disgusting odor.Accepting for the facts of a good location and friendly front desk crews,this swage drain smell is not acceptable for the 4 stars hotel like this.This is a matter of HYGIENE.If this hotel is in the US,i will call a local health department for inspection.Avoid room 103.
5 out of 5
by A verified traveller from MN

Posted Nov. 28, 2019
Loved the location to everything, especially the Cathedral and Alcazar
5 out of 5
by A verified traveller

Posted Nov. 20, 2019
It had character and a uniqueness not found in other hotels that seem the same as others very often.
4 out of 5
by A verified traveller

Posted Nov. 15, 2019
Helpful and welcoming staff. Historic building. Excellent location