We stayed at your property for 2 nights with 2 rooms,for 5 guests, and the frontdesk gave me 10 breakfast vouchers for 2 nights, the first day for the breakfast i gave the lady 3 vouchers and the dinning area was full, i dont have place to eat so i decided to grab kids breakfast first, got pancakes for and went back as they are sleeping, the staff told me that i could only come once, we are 5 people, I cant wake the kids up and grab their food as they were tired. The second time is, i take my food thats the time she told me i could come only once and I said i have kids sleeping so i grab their food as it done by 10AM its past 9:30 when we went there. She mubles and says words i dont understand people are straring at me.
This experience felt me so embarrased teling a guest like that, that theres people around looking and watching you. Im pissed and the next day we never used our voucher . We went out and had breakfast outside, its not worth taking free breakfast and telling you that you are alowed to come once, they should understand that theres guest that have small kids. Each voucher is entitled for 1 guest as i understood. If they would say i cant take a food for kids on their behalf they should inform us early.