The rooms were extremely loud with machinery, refrigeration and clanging noises all night. From inside my room, I could hear every conversation at the front desk, every person walking down the hall and the banging sounds of people opening and closing doors throughout the night - all this despite wearing noise-cancelling ear plugs. The staff were accommodating and offered to provide another room. It took a couple of attempts to find a room in good condition for me to stay in. The front desk didn’t answer any of my 7 calls when I’d arrived at the airport and needed the airport shuttle to pick me up (I had called weeks in advance to book this, but they told me to call when I arrived at the airport). I ended up having to seek assistance at the airport in order to get in touch with the hotel.